none
security essentials - delete quarantined files

    Question

  • how do you delete quarantined files?

    i can see them in history and they've been quarantined, but there's no 'delete' for them?
    Wednesday, December 30, 2009 11:20 PM

Answers

  • Hi Leslie,

    Please try to select the Details in the History tab for the threat and there should be an option to remove or restore the quarantined item.

    If failed, make sure it is not be removed already.

    Also you can check this folder to find the quarantined items: \ProgramData\Microsoft\Microsoft Antimalware\Quarantine. You can manually delete them if needed.
    • Marked as answer by ushere Thursday, December 31, 2009 11:01 AM
    Thursday, December 31, 2009 9:05 AM

All replies

  • Don't you have a Remove All button at the bottom of the dialog box ?


    Fernando Peralta | MCITP:EA, MCTS:Windows Vista, MCSE, MCSA:Security
    Thursday, December 31, 2009 1:19 AM
  • hi fernando,

    thanks for the quick response.....

    no such button under any of the 4 tabs...

    under history there's only 'delete history', but not the items in quarantine.

    i mean it's no big deal (as long as they're locked up!), but i would prefer them GONE!

    have a great new ear,

    leslie



    Thursday, December 31, 2009 1:27 AM
  • Hi Leslie,

    Please try to select the Details in the History tab for the threat and there should be an option to remove or restore the quarantined item.

    If failed, make sure it is not be removed already.

    Also you can check this folder to find the quarantined items: \ProgramData\Microsoft\Microsoft Antimalware\Quarantine. You can manually delete them if needed.
    • Marked as answer by ushere Thursday, December 31, 2009 11:01 AM
    Thursday, December 31, 2009 9:05 AM

  • no details to be be found anywhere....

    however, found entries where you suggested and deleted from there.

    many thanks, and a great new year,

    leslie
    Thursday, December 31, 2009 11:01 AM
  • sometimes we miss something very minor. I was trying to restore a particular file but restore option was shown grayed. but as soon as I ticked in the box, delete and restore option became available.
    Thursday, March 18, 2010 6:31 AM
  • how do you delete quarantined files?

    i can see them in history and they've been quarantined, but there's no 'delete' for them?
    A little old... but in case you haven't figured it out yet--- Click History > Click "Quarantined Items" ("All detected items" should be clicked my default) > and then check mark whichever items you'd like to remove or restore (or you can use the "Remove All" button. (Clicking the "Quarantined Items" will make the Remove/Restore buttons appear.) Hope that helps. :)
    Thursday, January 06, 2011 5:40 PM
  • Hello!

    I followed your instructions; however, the quarantined file shows up under "all detected items" but not quarantined items.  Is this normal?  Does this mean that the file has been successfully removed from my computer, or is there something I'm doing wrong?

    Sunday, January 09, 2011 12:03 AM
  • When I open the history tab there are three choices: All Decteted Items; quarantined items only or allowed items only.  Check the Quarantined items only.  each quarantined item is presented with a check mark in fron of it.  check the items you want to delete and at the bottom of the screen you have the option to remove all, remove or retore.  click the button that applys.
    Monday, January 10, 2011 11:15 PM
  • i am looking at the exact same thing and when i read details it brings up an error code which makes me wonder also . as if maybe the virus has tricked security essentials . ive used this antivirus 4  a while and that is the first time i hav seen that . any quarantines that hav popped up have went under quarantied section . this on did not , it went under detected items . i dont care what ab or button on or in that entire dialogue box u press , u arent gonna remove that one because there is not a choice to deletye it . that box usually only shows removed items . id like someone to tell me what to do also . i mean if it is still there and i delete history , im not even going to be able to remember or tell a professional what it was that may still be present . it dosent say removed , so in my book it still in yours and my computer
    Thursday, January 13, 2011 3:46 AM
  • how do you delete quarantined files?

    i can see them in history and they've been quarantined, but there's no 'delete' for them?

    Thursday, January 13, 2011 3:50 AM
  • How to delete the quarantined files:

    (Deleting the history will not do it; you must delte the VIRUS FILES!)

    Inside Security Essentials, go to the "Settings" tab, then on the left click on "Advanced" on the bottom right then is a box to

    check "remove quarantined files after:" You pick the time frame; 1 day is the lowest you can pick. I just did it as I got severely infected. Hopefully nothing got ruined. I am skill doing a full scan. got 2 rogues: Win32/winwebsec and a trojandownloader: HTML/Renos.R. This happened when searching for a "Zinnia" for my garden and above a garden website were several Zinnia pictures with the header "Iamges for zinnia" and I clicked on the bright red one and bingo! Underneath was a legitimate garden company and I thought the images were part of their website but they were not!!!

    Hopefully my system is not ruined. I will reset my system to an earlier time after the full 1 hr. scan is completed. It is finding more of them.

     

     

    • Proposed as answer by newlearning123 Sunday, February 06, 2011 9:05 PM
    Sunday, February 06, 2011 8:46 PM
  • How to delete the quarantined files:

    (Deleting the history will not do it; you must delte the VIRUS FILES!)

    Inside Security Essentials, go to the "Settings" tab, then on the left click on "Advanced" on the bottom right then is a box to

    check "remove quarantined files after:" You pick the time frame; 1 day is the lowest you can pick.

    Sunday, February 06, 2011 9:02 PM
  • How to delete the quarantined files:

    (Deleting the history will not do it; you must delte the VIRUS FILES!)

    Inside Security Essentials, go to the "Settings" tab, then on the left click on "Advanced" on the bottom right then is a box to

    check "remove quarantined files after:" You pick the time frame; 1 day is the lowest you can pick.

    Sunday, February 06, 2011 9:03 PM
  • How to delete the quarantined files:

    (Deleting the history will not do it; you must delte the VIRUS FILES!)

    Inside Security Essentials, go to the "Settings" tab, then on the left click on "Advanced" on the bottom right then is a box to

    check "remove quarantined files after:" You pick the time frame; 1 day is the lowest you can pick.

    Sunday, February 06, 2011 9:03 PM
  • It helped..

    Thanxx :)

    Tuesday, July 05, 2011 8:36 PM
  • Hello!

    I followed your instructions; however, the quarantined file shows up under "all detected items" but not quarantined items.  Is this normal?  Does this mean that the file has been successfully removed from my computer, or is there something I'm doing wrong?


    same here
    Tuesday, October 11, 2011 7:55 PM
  • Ok I think this is 'in' the wrong operating system, my infection is 'in' Vista but the 'problem' is the same i.e. Microsoft Security Essentials found an infection, anislot, which is now quarantined. I might have made that choice but I now see no operable 'remove' button anywhere and, though the 'infection' shows up 'in' the "all detected items" window, it does not show up in the "quarantined items only" window.

     

    Incidentally in the latter window the "remove all", "remove" and "restore" buttons are greyed out.

     

    I have set  the removal time to 1 day.

     

    Is there an explanation for this behaviour or am I doing something stupid?

     

    Thanks

    Friday, November 11, 2011 8:54 AM
  • Click on "History"

    Click on "Quarentined Items Only" and a button to remove files will appear (by default is "All detected Items", with no button to remove files..)

    Click "Remove"

    done.

     

    Sunday, January 29, 2012 12:14 AM
  • Another method is allowing a full scan, and then restarting your computer afterwards.

    The shutting down of your computer tells the software to flush out it's quarantine files (granted the appropriate settings).

    Another tip is to run the scan in safe mode if you are afraid that your virus is not allowing you to run a legitimate scan.

    Safe mode will not allow the virus to run, but will allow you to run a scan.

    Example: I had a very powerful trojan on my computer, that froze the computer every time the folder where it was housed was accessed. Needless to say this made a viral scan impossible (I tried 3 different programs).I ran safe mode and was able to remove the files.

    Don't foget to do a full scan 2+ times to ensure that you actually removed all virus/malware. It doesn't always get everything in one sweep.

    • Proposed as answer by temporarium Tuesday, February 21, 2012 5:26 AM
    Tuesday, February 21, 2012 5:26 AM
  • thats works, now that was intitutive...NOT
    Thursday, September 19, 2013 6:42 PM