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Windows Update does not work with SP3

    Question

  • I am running Windows XP with SP3. My system was infected by a virus, which has been cleaned. Now Windows Update no longer work. The windows update web site tells me that I may not be running the latest service pack (but I do, SP3 for XP). The fixit program KB50777 does not turn on windows upates. The fixit program does not find any errors. How can I reinstall or fix windows update?
    Saturday, January 28, 2012 4:44 PM

All replies

  • Read the Microsoft Knowledge Base article that you find at the following address

    http://support.microsoft.com/kb/971058/en-us

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Saturday, January 28, 2012 4:55 PM
  • Sorry, I've already done that. Fixit does not find any problems to fix.

    I have done two other things:

    (1) Turn off automatic updates and select "notify me" in the control panel.

    (2) See http://msmvps.com/blogs/athif/archive/2006/04/05/Re-Installing-WUA.aspx and run WindowsUpdateAgent30-x86.exe /wuforce

    The windows update web page still redirects me to
    http://support.microsoft.com/kb/2497281

    What do I need to do to download updates through the windows updates web site?


    Thanks

    Stefan

    Saturday, January 28, 2012 5:15 PM
  • Sorry, you're not being helpful.

    There are dozens of other posts out there with the same problem. The issue apparently was caused by Microsoft. Even on brandnew machines, the Windows Update software does not work on many machines with Windows XP SP3 and Internet Explorer 7 or 8. Just do a search and you'll see that many other people have the same problem.

    My system is running just fine (expect that I can't access the windows update web site) and therefore I am not inclined to reformat my hard drive and start with a new Windows XP install.

     

    Sunday, January 29, 2012 6:28 PM