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BlueScreen STOP: 0x0000001E

    Question

  • Hello,

     

    My system recently got a BSOD, the error code was STOP 0x0000001E

    With BlueScreen view I get these information:

    Bug Check String:

     

     KMODE_EXCEPTION_NOT_HANDLED

    Bug Check Code:

     0x0000001e

    Parameter 1: 00000000`00000000

    Parameter 2: 00000000`00000000

    Parameter 3: 00000000`00000000

    Parameter 4: 00000000`00000000

    Caused by driver:  ndis.sys

    Caused by address: ndis.sys+2624

    Processor: x64

    Crass address:  ntoskrnl.exe+7cc10

    Processor count: 8

     Major version: 15

    Minor version:  7601

    Dump file size: 324,704

     

    System Specs:

    Motherboard: Asus Rampage III Extreme Edition

    CPU: i7 - 950 @ 3.2GHz

    RAM: 6GB (3x2GB) @ 1866 Mhz

    GPU: nVidia GTX 280

    System disk: SSD OCZ Agility connected at a Sata III port
    OS: Windows 7 Ultimate x64
    What caused the BSOD?
    How can I fix the problem? 
    Thank you for your time!

     


    • Edited by pspuser007 Monday, September 12, 2011 8:56 PM
    Monday, September 12, 2011 8:56 PM

Answers

All replies

  • First, it is strange that the first and the second parameters are 0. For example, the first should contain a Windows error code whereas 0 means "no error", which is quite unexpected. Are you sure that there was really a zero?

    ndis is a Microsoft driver which is used by most vendor-specific network adapters drivers.

    So you might start with checking for Windows Updates and for the new version of your network adapter driver.


    • Edited by MCCZ Monday, September 12, 2011 9:25 PM
    Monday, September 12, 2011 9:24 PM
  • You may boot in Clean Boot Mode.

    Perform a clean startup to determine whether background programs are interfering with your game or program

    If the issue persists in Clean Boot Mode you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.

    Another way is enable muni-dump and use Windbg. Please refer:

    How to read the small memory dump files that Windows creates for debugging


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    Thursday, September 15, 2011 6:37 AM