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CHROME HAS STOPPED WORKING! PLS. HELP :(

    Question

  • Hello..

    My Google Chrome and Mozilla has stopped working.. :( Whenever I try to open the said applications.. "CHROME HAS STOPPED WORKING" would suddenly pop out and it won't open.. I already tried to uninstall and install it.. yet there is nothing happened..

    Problem signature:


      Problem Event Name: BEX

      Application Name: chrome.exe

      Application Version: 32.0.1700.107

      Application Timestamp: 52ed6c62

      Fault Module Name: KERNEL32.dll

      Fault Module Version: 6.1.7601.18229

      Fault Module Timestamp: 51fb10c5

      Exception Offset: 0004f744

      Exception Code: c0000005

      Exception Data: 00000008

      OS Version: 6.1.7601.2.1.0.256.1

      Locale ID: 1033

      Additional Information 1: 038b

      Additional Information 2: 038b113d0cf76a279e4cc3d66c6300c0

      Additional Information 3: 038b

      Additional Information 4: 038b113d0cf76a279e4cc3d66c6300c0



    Read our privacy statement online:

     

    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409



    If the online privacy statement is not available, please read our privacy statement offline:

     

    C:\Windows\system32\en-US\erofflps.tx

    I really don't know know what to do.. pls help me :(.. thanks!

    Thursday, February 06, 2014 4:13 PM

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