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rundll32 error when starting game

    Question

  • i recently purchased Mass Effect. The game crashes at the press any key screen (right before the menu) and i get a rundll32 error. also, the color changes to basic according to a message. any ideas on what is causing the problem?
    Thursday, December 18, 2008 2:10 AM

All replies

  • korlath said:

    i recently purchased Mass Effect. The game crashes at the press any key screen (right before the menu) and i get a rundll32 error. also, the color changes to basic according to a message. any ideas on what is causing the problem?

    Hi

    Your best strategy for this problem is to check the compatibility of that game when installed on Vista.

    Windows Vista Compatibility Center:
    http://www.microsoft.com/windows/compatibility/Default.aspx?type=Software


    If it does appear on the compatibility list, you will see a link to the manufacturers website to check for any compatibility updates.

    If the game is not on the compatibility list, check with the manufacturer for any known issues.

    Hope this helps.


    Ronnie Vernon MVP
     
    Friday, December 19, 2008 1:01 PM
    Moderator