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Palm Desktop for windows 7

Answers

  • Hi,

     

    I would like to confirm what error is encountered when installing Palm Desktop.

     

    According to the Palm website, Palm Desktop only supports Windows XP and Windows 2000. Given this situation, I suggest downloading the latest version and installing it as below. If the issue persists, you may need to contact Palm for direct assistance. Thank you.

     

    First, download the software as below:

     

    http://kb.palm.com/wps/portal/kb/na/zire/31/unlocked/solutions/article/32991_en.html

     

    Now, install it as below:

     

    Install program under compatibility mode & Administrator level

    =================

    1. Right click on the installation file (setup.exe) and click Properties.

    2. Click on the Compatibility tab.

    3. Select Run this program in compatibility mode for.”

    4. Choose Windows XP from the drop down list.

    5. Select Run this program as an administrator” option under the Privilege Level topic.

    6. Click Apply, click OK.

     

    Right click on the setup file and choose Run as administrator to install it again.

     

    For more information for troubleshooting compatibility issue, please refer to

     

    http://windows.microsoft.com/en-us/windows7/help/compatibility

     

    Hope it helps.


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Thursday, December 17, 2009 9:47 AM
    Wednesday, December 16, 2009 3:13 AM