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Error 0x80070015 on clean install of windows 8.1 enterprise

    Question

  • Hi, I am receiving and error 0x80070015 when trying to do a clean install of windows 8.1 enterprise evaluation on to a newly built PC.  I am installing from a USB stick to a brand new SSD running in ACHI mode.  Each time the installation reaches 12% on the 'getting files ready for installation' I receive this error message.  The first time I tried the installation I also got an error message 0x800703ee but this has now stopped.

    Please go easy on me, I'm not an IT pro, I want to check out windows 8.1 on this new build to decide if I want to go with it or stick with Windows 7 on this and my other work PC.

    Any advice gratefully received.

    Thanks, Simon

    Friday, December 06, 2013 3:14 PM

Answers

  • Hi, 

    Error code 0x80070015 usually means "device not ready" and is often seen when the USB drive or disc is having issues.

    Please re-create a bootable USB or DVD to check the results. 

    Another thing is that there might be some SATA clash on your system with the new SSD connected. Please try to enter the WinRE from your USB drive and try following commands to create new partition: 

    1. Use Diskpart command line to show the partition on your disk: 
    Run CMD as Administrator, type following command line one by one: 
    DISKPART
    List Disk
    Select Disk 0

    2. Delete the system partition (if there is, it can be about 100~200MB) and C partition, delete these 2:
    List Partition
    Select Partition 0 (I suspect that there is the system partition on this disk and it’s the partition 0)
    Delete Partition

    Select Partition 1 (I suspect that this is the C drive)
    Delete Partition

    3. Create new one.
    Create Partition Primary

    4. Try to restart system via installation disk and reinstall Windows 8 on it. 

    For detailed information about this command, you can refer to this article:
    DISKPART:
    http://technet.microsoft.com/en-us/library/cc770877(v=ws.10).aspx 

    If the issue persists, please run Check disk tool in WinRE: 
    CHKDSK /R /F

    Any error message, please post back. 

    Hope these could be helpful.

    Monday, December 09, 2013 9:41 AM
    Moderator

All replies

  • Hi, 

    Error code 0x80070015 usually means "device not ready" and is often seen when the USB drive or disc is having issues.

    Please re-create a bootable USB or DVD to check the results. 

    Another thing is that there might be some SATA clash on your system with the new SSD connected. Please try to enter the WinRE from your USB drive and try following commands to create new partition: 

    1. Use Diskpart command line to show the partition on your disk: 
    Run CMD as Administrator, type following command line one by one: 
    DISKPART
    List Disk
    Select Disk 0

    2. Delete the system partition (if there is, it can be about 100~200MB) and C partition, delete these 2:
    List Partition
    Select Partition 0 (I suspect that there is the system partition on this disk and it’s the partition 0)
    Delete Partition

    Select Partition 1 (I suspect that this is the C drive)
    Delete Partition

    3. Create new one.
    Create Partition Primary

    4. Try to restart system via installation disk and reinstall Windows 8 on it. 

    For detailed information about this command, you can refer to this article:
    DISKPART:
    http://technet.microsoft.com/en-us/library/cc770877(v=ws.10).aspx 

    If the issue persists, please run Check disk tool in WinRE: 
    CHKDSK /R /F

    Any error message, please post back. 

    Hope these could be helpful.

    Monday, December 09, 2013 9:41 AM
    Moderator
  • Thanks for this information.  In the end just deleting both the system and primary partitions worked.  Next time I tried the install it worked.  I don't know what went wrong with the initial install attempt.
    Tuesday, December 17, 2013 3:54 PM
  • i am having the same error

    you mean delete Only the both " C:\ " and "100~200MB" system partition ?

    I don't have "100~200MB" system partition just " C:\ "

    i am trying to install in My DELL 755 and i get 87% and then get this error

    this is my partitions

    160GB HDD

    • C: 28.8 GB
    • D: 30 GB
    • E: 30 GB
    • F: 30 GB
    • G: 30 GB

    When i install i just Format the " C:\ " then press Next

    Now should I just select Delete the " C:\ " partition 0 "System" and recreate the partition again and press Next

    to Continue the installation  

    Or what i should do ?


    Wednesday, April 30, 2014 3:56 PM
  • what i should do ?


    Did you notice diskpart mentioned in the above instructions?



    Robert Aldwinckle
    ---

    Thursday, May 01, 2014 12:22 AM
  • i install Windows 8.1 in the VirtualBox

    but i see when i try to install Windows 8.1 in the real machine the partition is "system"

    and when i install Windows 8.1 in VirtualBox the partition is "Unallocated"

    it install but it create a

    320MB partition "system"

    9.8GB partition "primary"

    So what i meant that maybe i will not need diskpart

    just Delete the " C:\ " partition 0 "System" to be  Unallocated and recreate the partition again

    and Continue the installation

    Like what happen in the VirtualBox

    Am I right ?

    Thursday, May 01, 2014 11:51 AM
  • Never mind - I misunderstood.

    -Noel

    Thursday, May 01, 2014 6:02 PM