I have a Ricoh Aficio 2045 printer with many users. We use the "User Code" to track the printing. Most users are XP, but I have one with Win 7 Pro (and mine). I can go into the printer settings and enter the User Code. However, the
"Apply" button never becomes active unless I change something else on another page, and even if I just use he "OK" button, the User Code is never saved. As long as I'm in the configuration for the printer I can enter it and go through all the tabs and
when I return to the Statistics tab the User Code is still there. However, when I "OK" and re-open the confirguation for the printer, the User Code is gone.
Did you install .Net Framework SDK? It is not compatible with Windows 7. Where did you download it?
I suggest you run the trace viewer as administrator and check the result. If it does not work, we may consider that it is not compatible with Windows 7.
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