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Can't change my desktop (Windows 8)

    Question

  • Just upgraded from Windows 7 to Windows 8. I right click on my desktop and click personalize. Everything appears like Windows 7 did, including my themes. But every time I switch themes, everything but the default background changes. I've tried clicking "Desktop Background" and changing it from there, but nothing works. Anyone else having this problem, or hopefully a fix?
    Monday, October 29, 2012 6:51 AM

Answers

  • Try going to C:\Users\YOUR USERNAME HERE\AppData\Roaming\Microsoft\Windows\Themes\CachedFiles and copy the name of that pic. Then save the pic you want to your computer and rename it to the Catched image file. Then drag and drop your picture into CachedFiles. Press replace file when it asks. Finally it wont immediately change by itself, but if you hold down right click on the desktop and drag a box around the new pic will update. Yeah, it's weird... but works!
    Thursday, December 06, 2012 11:54 PM

All replies

  • Restart your PC and try again.

    Update your Windows.

    Monday, October 29, 2012 11:48 AM
  • I do! I have no idea how to fix this...if u find any solution please help out please! email jeswinsam92 at ymail.com  who knowz please help out! thank you!!!

    Monday, October 29, 2012 10:15 PM
  • I have the same problem. Anyone from MSFT that can help us??
    Tuesday, October 30, 2012 3:43 PM
  • Hi,

    Sometimes the issue can be caused by the active problem on Windows 8, please check if Windows 8 has been activated

    Furthermore, try to perform a system refresh for test.

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    Wednesday, October 31, 2012 6:22 AM
    Moderator
  • Hi Leo,

    My Windows 8 is already activated with a key... I can change colors and backgrounds on the Start screen, also the lock screen, but I cannot select an specific theme for my desktop yet. I can see that some change happens, because the window bars change colors, but the background doesn't. I do even hear an alert sound whenever I click on a theme, like it happened in Windows 7, but the background remains the same.

    Thanks!

    Mau


    • Edited by MauAntunez Wednesday, October 31, 2012 2:28 PM
    Wednesday, October 31, 2012 2:28 PM
  • I'm having the same issue.  Windows 8 is activated and I can change all colors and everything but I can't change my desktop background or theme.
    Monday, November 05, 2012 3:17 AM
  • Try to perform a system refresh:

    Enter the Start screen
    Click Control Panel
    Click General on the left column
    Under the Refresh your PC without affecting your files, click Get started


    Leo Huang

    TechNet Community Support

    Monday, November 05, 2012 9:46 AM
    Moderator
  • Try going to C:\Users\YOUR USERNAME HERE\AppData\Roaming\Microsoft\Windows\Themes\CachedFiles and copy the name of that pic. Then save the pic you want to your computer and rename it to the Catched image file. Then drag and drop your picture into CachedFiles. Press replace file when it asks. Finally it wont immediately change by itself, but if you hold down right click on the desktop and drag a box around the new pic will update. Yeah, it's weird... but works!
    Thursday, December 06, 2012 11:54 PM
  • would I have to keep doing this each time I turn on my computer? or would it stick once i don't trouble the themes?
    Monday, January 07, 2013 4:47 PM
  • Hello.

    I am not sure if this will help, but it solved the problem that I had, which I think it was similar to yours.

    Go to Start screen and type "Ease of Access Center". Then (from the three sections that appear below the search box that you've just filled) choose settings. On your left you will then have the "Ease of Access Center" "shortcut". Choose it.

    Then, at that window choose the link "Make the computer easier to use".

    Then uncheck the "Remove background images (where available)" (if it is checked, of course!) and scroll to the bottom of the page, hit the "Apply" button and finally, the "Ok" button.

    Check if that solved the problem.

    If the "Remove background images (where available)" setting wasn't checked in the first place, then my problem was different from yours and I apologise for giving inaccurate info..

    Best regards

    • Proposed as answer by wmriester Tuesday, April 30, 2013 11:35 PM
    Sunday, January 20, 2013 11:28 PM
  • Thanks!!!!
    Tuesday, April 30, 2013 11:36 PM
  • OK I have had this problem and did what is sensible and contacted Microsoft by phone directly and got great support and the problem was solved for me.

    first

    go to settings and  touch or click 'search'

    now touch or click 'settings'

    then in the input box

    type 'ease' without the quotes

    this will bring up search options for you.

    from the list select EASE OF ACCESS CENTER

    this will open a dialogue on the desktop

    in this dialogue select MAKE THE COMPUTER EASIER TO SEE

    WHEN THIS FORM OPENS, UN-SELECT EVERYTHING.

    then click or touch OK.

    This should fix the problem.

    The fix was supplied to me by Microsoft who are ready to help

    my advice after having this problem for a few weeks and trying to get a solution here,  is.....

    Call Microsoft first.

    by the way... I am a Mac user so have no axe to grind here just trying to help others with a problem.

    Wednesday, September 18, 2013 7:52 AM
  • Tried using the "Ease of Access Center"-trick and my %appdata%\Microsoft\Windows\Themes doesn't have a cachedfiles folder. I still can't set my desktop background :-/

    I've tried switching to two other accounts - a different domain account (yes, my machine is domain joined, but desktop background is not set through GPO), and another microsoft-account. Neither works.

    Also tried using a synced theme, hoping that setting the desktop background on a different win8.1 machine would trigger the background when syncing, but no such luck.

    Any ideas?
    Friday, November 08, 2013 7:53 AM
  • It worked on Win 8.1

    Thanks

    Monday, November 18, 2013 11:46 PM
  • Thank god for this guy! lol I've been searching the web for hours trying to figure out why my Desktop background WOULDN'T change! -_-
    Then finally i saw this...and read it...and WHATYA KNOW! It works now :)

    Thank you soooooo much i though i had a virus or something and it was pissin me off lol
    Do what this guy says ^ (if you have windows 8) and you'll be able to have a new background hahaha

    I cant get over how stupid that was.... i didn't even know there was a check-mark that was for disabling the background...idk why i checked it in the first place and idk why they'd even have that ok done ranting ty.

     
    Tuesday, December 31, 2013 6:45 PM
  • ya it works but when i restart my computer it automatically changes to its default image. 
    Sunday, January 05, 2014 1:21 PM
  • worked well. It deleted the existing images in the cached files except for the one I highlighted. Odd way of doing it really.
    Sunday, January 19, 2014 12:58 AM
  •  hey i faced the same problem but i resolved the problem with the help of this link

    http://www.microsoftsupportchat.com/blog/post/Unable-to-change-windows-8-screen-background/

    Wednesday, April 16, 2014 10:07 PM