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Windows 7 Upgrade advisor not working

    Question

  • Hi
    I have installed the windows 7 upgrade advisor but nothing happens when I click on the start check button.
    My laptop has Vista Business.
    Any advise??
    Thursday, October 22, 2009 9:19 PM

Answers

  • Hi,

     

    How about right click on Upgrade Advisor and choose Run as administrator?

     

    If it does not work, try enabling the built-in admin account:

     

    Enable built-in admin account

    ==============

    1. Click Start, click "All Programs", please find and open "Accessories" folder.

    2. Please right-click on "Command Prompt" item and select "Run as administrator".

    3. Please type the following command line in to the coming window.

     

    net user administrator /active:yes

     

    Note: There is a space between "Administrator" and "/active:yes".

     

    4. Log off and log on the Administrator account.

     

    Does it work in this account?

     

    If not, try reinstalling Upgrade Advisor by right click on the installation files and choose Run as administrator.


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Tuesday, October 27, 2009 9:38 AM
    Monday, October 26, 2009 6:29 AM

All replies

  • Hi,

    You can try removing and reinstalling
    windows 7 upgrade advisor:

     

    Click Start, type APPWIZ.CPL in the Start Search box and press Enter.

    High light windows 7 upgrade advisor and click Uninstall.

     

    If the issue persists, try running it in Clean Boot mode.

    Hope it helps.


    Vivian Xing - MSFT
    Friday, October 23, 2009 8:31 AM
  • Hi Vivian
    I tried both methods.
    Even the clean boot mode doesnt bring about any response when I click the start check button.
    Sunday, October 25, 2009 5:20 AM
  • Hi,

     

    How about right click on Upgrade Advisor and choose Run as administrator?

     

    If it does not work, try enabling the built-in admin account:

     

    Enable built-in admin account

    ==============

    1. Click Start, click "All Programs", please find and open "Accessories" folder.

    2. Please right-click on "Command Prompt" item and select "Run as administrator".

    3. Please type the following command line in to the coming window.

     

    net user administrator /active:yes

     

    Note: There is a space between "Administrator" and "/active:yes".

     

    4. Log off and log on the Administrator account.

     

    Does it work in this account?

     

    If not, try reinstalling Upgrade Advisor by right click on the installation files and choose Run as administrator.


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Tuesday, October 27, 2009 9:38 AM
    Monday, October 26, 2009 6:29 AM
  • Still no response when I click start check button
    Tuesday, October 27, 2009 11:54 AM
  • How about performing an In-place upgrade of Windows Vista and then install Upgrade Advisor again?

     

    1.    Start the computer.  

    2.    Insert the Windows Vista DVD in the computer's DVD drive.  

    3.    Use one of the following procedures, as appropriate:

     

    a. If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

     

    b. If Windows does not automatically detect the DVD, follow these steps:

     

        b1. Click Start, click Run, type Drive:\setup.exe, and then click OK. Note Drive is the drive letter of the computer's DVD drive.

       

        b2. Click Install now.

     

    4.    When you reach the Which type of installation to you want? screen, click Upgrade


    Vivian Xing - MSFT
    Wednesday, October 28, 2009 2:56 AM
  • Hi
    I have installed the windows 7 upgrade advisor but nothing happens when I click on the start check button.
    My laptop has Vista Business.
    Any advise??

    I'm having the same problem. When I click on the "Start Check" button nothing happens. I have a desktop, vista home basic. Please help, I'm planning on buying windows 7 today.
    Wednesday, October 28, 2009 6:52 PM
  • Also same problem with the French version of this upgrade advisor!!!

    The pushbutton is named "Commencer la vérification". I can click on it... but nothing happens...
    I have a Dell Inspiron laptop, with the French version of Vista Home Premium, Service Pack 2.
    Also tried to run the advisor as administrator, but same problem, the advisor does nothing.
    Also uninstalled and reinstalled the advisor, still the same problem.
    Saturday, October 31, 2009 11:27 AM