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Windows 7 Internet Explorer doesn't open (no error shown)

    Question

  • With the latest set of updates, around 4-5 days ago, a new problem developed which I haven't seen discussed anywhere.  Internet explorer doesn't load up when I click on it's icon.  The hard disk clunks but no explorer window appears.  No error is displayed.  Very odd.  Very occasionally it does load up, perhaps once a day, but then stops loading again after a few minutes.  Anybody got an idea what's happening?

    Dan

    Windows7 64 bit / office 2007
    Daniel West NHS / Home User Dell XPS 710
    Wednesday, June 03, 2009 11:26 PM

Answers

  • Based on my known, a corrupt add-on could cause the problem. I have following suggestion.

     

    Run IE without Add-ons

    =============================

    1. Click Start, All Programs, Accessories, System Tools, Internet Explorer (No Add-ons).

    2. Visit website in this IE and test the issue. .

     

    If still cannot be run, please try to run it as administrator.

    Hope it helps.

     

    • Marked as answer by Nick FV Friday, June 19, 2009 10:33 PM
    Friday, June 05, 2009 7:19 AM
  • eric,

    The microsoft IEBlog as an excelent blog on how you can do this.
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx


    Does this solve your problem?

    Kind Regards
    DFT
    IM me
    • Proposed as answer by daft Wednesday, June 17, 2009 9:54 PM
    • Marked as answer by Nick FV Friday, June 19, 2009 10:33 PM
    Wednesday, June 17, 2009 9:54 PM

All replies

  • Dan,

    You can review the latest updates by right-clicking on the 'Action Center' flag, then choosing 'Open Windows Update'. On the window that opens, at the very bottom of the left pane is the 'Installed Updates' link. You can sort by date and see what was installed.

    Before you uninstall anything, you might want to go into the Control Panel and choose Internet Options. When that window opens, go to the Advanced tab and near the bottom is a Reset... button to reset Internet Explorer to it's default condition. You might also want to go back to the General tab and clear your temporary internet files.
    Wednesday, June 03, 2009 11:34 PM
  • Hello,

    I have the same problem, I try to reset Internet Explorer to it's default condition and I clear the temporary internet files but no change.

    Thanks

    Cyril
    Thursday, June 04, 2009 3:58 PM
  • Based on my known, a corrupt add-on could cause the problem. I have following suggestion.

     

    Run IE without Add-ons

    =============================

    1. Click Start, All Programs, Accessories, System Tools, Internet Explorer (No Add-ons).

    2. Visit website in this IE and test the issue. .

     

    If still cannot be run, please try to run it as administrator.

    Hope it helps.

     

    • Marked as answer by Nick FV Friday, June 19, 2009 10:33 PM
    Friday, June 05, 2009 7:19 AM
  • Zhang - thanks for the help on this..   I think you were on the mark here.
    Wednesday, June 17, 2009 8:46 PM
  • Problem is now trying to find the corrupt add-on.   Any ideas on how to run a "log" to see which one is crapping out?
    Wednesday, June 17, 2009 8:47 PM
  • eric,

    The microsoft IEBlog as an excelent blog on how you can do this.
    http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx


    Does this solve your problem?

    Kind Regards
    DFT
    IM me
    • Proposed as answer by daft Wednesday, June 17, 2009 9:54 PM
    • Marked as answer by Nick FV Friday, June 19, 2009 10:33 PM
    Wednesday, June 17, 2009 9:54 PM
  • Yes this works... but what is wrong with the add on??!! Donno which is the addon causing this problem!!
    Tuesday, September 18, 2012 8:17 AM