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The file may be corrupt. The file header checksum does not match the computed checksum.

    Question

  • I just put Vista Home Premium on a computer I was going to give to my son. Upon adding some hardware I kept getting the above screen. "The file may be corrupt. The file header checksum does not match the computed checksum.' When I booted in safe mode and slow boot, it hung on crcdisk.sys. I removed everything except the keyboard hhd dvd and fdd and it still does the same thing. I tried to reinstall Vista but it keeps hanging. From reading a lot of other threads this seems to be a big problem. I doubt if the product should have been marketed. But.... If anyone can help me get it booted I would like to try XP instead. I tried to install XP on the same drive and it hungs there too.

    Tuesday, December 18, 2007 3:43 AM

Answers

  • I ended up replacing all of the IDE drives with new since the old drives were classified "Unknown" with Vista (Microsoft's compatablity list for Vista). There are about 28 pages of hard drives listed on Microsoft Vista's compatablity list. There are 2-1/2 pages of drives listed that are rated as - "will work with Vista." Not one drive on the listing was classified as compatable or certified with Vista. There seems to be a big issue here with what Microsoft would like in a drive and what the manufactures are producing. After replacing the drives,everything works. I would like to say that Vista is a good OS. I was able to do things quicker such as navigate, get a better look at the system, manage it better and it seems to be a good production tool in retrospect. It is a shame that the drivers for the older drives are not yet available from the manufacturers. I have a little wireless network in the house and I cannot seem to get the Vista computer to share files. I installed a wireless USB dongle and it connects to the router but it will not get to the internet. Is this an out with the old and in with the new or out with the new and in with the old?

     

    A word to the wise when upgrading - check out the compatablity list.

     

     

     

    Tuesday, December 25, 2007 4:34 PM

All replies

  •  

    Hi ballen6721,

     

    Thank you for the post.

     

    This issue can occur if the newly installed hardware device is incompatible with the system.

     

    Based on the current situation, I suggest trying the following steps to troubleshoot the issue:

     

    Method 1 Device Clean Boot

    ============================================

    Please unplug all unnecessary devices such as sound card, printer, network card and TV card.

     

    Method 2: Startup Repair from the Windows Recovery Environment (WinRE)

    ============================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer.

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next.

    4. Click Repair your computer.

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next.

    6. At the System Recovery Options Dialog Box, click on Repair your computer.

    7. Click the operating system that you want to repair, and then click Next.

    8. In the System Recovery Options dialog box, click Startup Repair.

     

    Method 3: Use the Windows Recovery Environment (WinRE) to run System Restore ============================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer.

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next.

    4. Click Repair your computer.

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction and choose the appropriate restore point.

    8. Click Finish to restore the system.

     

    Note: If you computer is an OEM one, the method to enter WinRE can be different, you may contact your OEM to consult how to enter WinRE.

     

    Can we start the computer now?

     

    If the issue persists, please help confirm the following points:

     

    1. What hardware changes have you made recently?

    2. Can we enter Safe Mode now?

     

    I look forward to hearing from you.

     

    Best regards,

    Tim Quan

    Microsoft Online Community Support

    Wednesday, December 19, 2007 2:48 AM
    Moderator
  • And if above does not help then replace your IDE or SATA cables!

    This worked for me!
    Tuesday, December 25, 2007 8:33 AM
  • I ended up replacing all of the IDE drives with new since the old drives were classified "Unknown" with Vista (Microsoft's compatablity list for Vista). There are about 28 pages of hard drives listed on Microsoft Vista's compatablity list. There are 2-1/2 pages of drives listed that are rated as - "will work with Vista." Not one drive on the listing was classified as compatable or certified with Vista. There seems to be a big issue here with what Microsoft would like in a drive and what the manufactures are producing. After replacing the drives,everything works. I would like to say that Vista is a good OS. I was able to do things quicker such as navigate, get a better look at the system, manage it better and it seems to be a good production tool in retrospect. It is a shame that the drivers for the older drives are not yet available from the manufacturers. I have a little wireless network in the house and I cannot seem to get the Vista computer to share files. I installed a wireless USB dongle and it connects to the router but it will not get to the internet. Is this an out with the old and in with the new or out with the new and in with the old?

     

    A word to the wise when upgrading - check out the compatablity list.

     

     

     

    Tuesday, December 25, 2007 4:34 PM
  • Hi ballen6721,

     

    Thank you for sharing with us about how you resolved this issue.

     

    Windows Vista setup and startup issues are often caused by incompatible hardware. It is recommended to check the hardware compatibility site first before performing other troubleshooting steps.

     

    I've included the link for hard compatibility checking, please refer to the following site:

    http://winqual.microsoft.com/hcl/

     

    Regarding the wireless network issue., please understand we mainly discuss Windows Vista issues in this forum, thus, we are not the best resource to troubleshoot this issue here. I suggest posting a new thread in our Windows Vista Networking forum. However, since the wireless network issue  can be caused by incompatible network device or its driver. I suggest updating the BIOS and installing the latest network card driver first.

     

    For your reference, I have included our Windows Vista Networking forum below:

    http://forums.microsoft.com/TechNet/ShowForum.aspx?ForumID=716&SiteID=17

     

    Have a nice day.

     

    Best regards,

    Tim Quan

    Microsoft Online Community Support

     

    Wednesday, December 26, 2007 3:37 AM
    Moderator
  • hello

    i have the same problem

    i use P5K as motherboard , with soundcard, network card on it

    i try to boot with the dvd, its a oem dvd i think , but my computer isn't oem

    i can see this message "Press any key to boot from CD or DVD …"

    then the checksum message appears again ...

    cant get any further


    any help would be great


    thanks !



    Wednesday, December 26, 2007 5:53 PM
  • I found the same problem as well, But it was easly fixed on my system.

    What it comes to is faulty RAM, I replaced it with a new stick and was able to boot back into the OS.

    Try running a Ram Test first and see if that tells you more, Found at http://www.memtest.org/
    If not borrow/buy some new ram to test system. Or if you run more then one bank of ram, swap out and test it one at a time.

    Failing all the above steps, I could be a faulty Ram bank on your motherboard. This may not show up on a Ram Test program.
    Wednesday, June 04, 2008 4:29 AM
  • well my friend i have faced this same problem in a client place... absolutely i agree with the above comment posted by geekoncall.....

     

     

    The error occured while i tried to install windows vista .... I removed a 1gig ram from its slot and again formated the disk and installed the same and the installation process went like a breeze... So i defenately say that this is the problem with none other than " Ram" .. As i Installed with another ram and it works fine i cross checkd the faulty ram with one of the working systems and i got a blue screen error "0x0000001a ( 0x00000782 , 0x8678f990 , 0xB1AC0000 , 0x9C985760)

    So that we can say that the ram is faulty and we can conclude that this problem is due to faulty ram only...

     

    mail me at cd.bhaskar@gmail.com

     

     

    Hope u find my comment is useful Wink 

     

    with regards

     

    Bhaskar C.D

    CCNA , MCP

     

    Wednesday, July 09, 2008 2:19 PM
  • I recently discovered that "the file" is NTKRNLPA.EXE or the "Kernel" of Windows Vista!This is the hart of
    windows vista.If it's damaged you must reboot with the original vista dvd and choose at some point "restore windows vista"
    I had it several times when i used TuneUp Utilities 2008.
    This program seems to damage the kernel at some point when i do some cleaning up with it!


    Wednesday, July 09, 2008 8:02 PM
  • I have the same problem with this file header checksum and the fact it doesnt match the computed checksum. How do I solve it, bear in mind I'm a teenager (15) and has relatively little knowledge of computers unlike you guys.

     

    And if possible, a step by step guide would be appreciated a lot.

     

    thanks

     

    jaffer324

    Tuesday, October 28, 2008 8:51 PM
  •  Jaffer324 wrote:

    I have the same problem with this file header checksum and the fact it doesnt match the computed checksum. How do I solve it, bear in mind I'm a teenager (15) and has relatively little knowledge of computers unlike you guys.

     

    And if possible, a step by step guide would be appreciated a lot.

     

    thanks

     

    jaffer324

    My problem is still not solved!However the steps described below seem to work!

    Method 3: Use the Windows Recovery Environment (WinRE) to run System Restore ============================================

    1. Insert the Windows Vista installation disc into the disc drive, and then start the computer.

    2. Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3. Select a language, a time and currency, and a keyboard or input method, and then click Next.

    4. Click Repair your computer.

    5. In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next

    6. At the System Recovery Options Dialog Box, click on System Restore.

    7. Follow the System Restore Wizard instruction and choose the appropriate restore point.

    8. Click Finish to restore the system.

    Wednesday, October 29, 2008 6:46 AM
  • I am having a similar problem as the original post (ballen6721). I don't think I can replace the parts because I have a laptop. This is all factory installed. I got ahold of the manufacturer's system and recover CDs. Last night, I was able to boot them and re-install everything. However, when the process finished and the computer restarted, that same error came up. Windows Vista should be included in the Recovery CDs, but is there another way to install the missing files? By the way, Windows doesn't even start up for me.
    Sunday, March 22, 2009 11:08 PM
  • I had same problem.  Wouldnt even boot from CD.  Removed one stick and all was well.

    Thanks!
    Monday, March 23, 2009 9:57 PM
  • I found the same problem as well, But it was easly fixed on my system.

    What it comes to is faulty RAM, I replaced it with a new stick and was able to boot back into the OS.

    Try running a Ram Test first and see if that tells you more, Found at http://www.memtest.org/
    If not borrow/buy some new ram to test system. Or if you run more then one bank of ram, swap out and test it one at a time.

    Failing all the above steps, I could be a faulty Ram bank on your motherboard. This may not show up on a Ram Test program.
    Thank you so much man
    my problem was solved as well
    I just bought a new RAM stick and then it came back to work properly

    unfurtunatelly before I seen this forum I created a new problem
    I used a Win Vista Instalation CD
    I intended to use the Repair option
    but the CD instaled over the another Win Vista
    It erased all my files oO

    please, is there a way to find my files back?
    thANK YOU GUYS
    Saturday, October 17, 2009 3:39 PM
  • I have had a lot of problems with my HP notebook. It was working fine after being repaired under warranty after it shut itself down. It was working fine for nearly a year. It was always getting really hot though. It started shutting itself down and now I can't even get it to run at all. I took out the battery and held the on/off switch for 30 secs. When I turned it back on the message "the file is possibly corrupt. The file header checksum does not match the computed checksum" comes up on the screen. why? if anyone has any suggestions for me they would be very much appreciated.

    Monday, February 15, 2010 4:21 AM
  • Thank You GeekonCall.

    I had the same problem on a M-Series Gateway laptop.  I was told the problem started after the machine got dropped so my first thought was hard drive got damaged.  I took out the hd and connected it to a my pc and it worked fine.  I even took the laptop apart thinking that some other device inside got damaged.  After I read your post I took out one of the memory sticks and the problem continued.  Then I took the 2nd stick and inserted the first one I took out and worked!  I just hat to use my recovery cds to re-install the OS. 

    Once again thank you.

    Friday, April 30, 2010 1:27 AM
  • Where do I get a Vista Installation Disk?  I bought an HP Pavilion from Fry's Electronics and the computer did not come with a disk.

    James

    Saturday, August 14, 2010 7:10 PM
  • I have the same message keep coming up after a few trial. I've  had created recovery cd's when i bought it. But when I run recovery discs 10 min later this message comes up,

    The file may be corrupt. The file header checksum does not match the computed checksum.

    I have a HP Pavilion laptop too. My computer works but it has too many applications and it's getting a bit slow so I decided to recover. 

    Above solutions don't work for me

    Please help...

    Sunday, August 15, 2010 10:20 PM
  • Removing all the sticks of RAM except one, worked for me as well.  Weird.
    Thursday, February 17, 2011 8:54 PM
  • Power surge? No, young daughter flicked the swich off and on and PC failed to boot. After a time of diagnostics I whole new motherboard was required as the PC is a HP slimline with everything welded in place save the RAM and HDD. Came back from workshop but not operating as quickly as it had and I suspected the RAM. Anyway - 3 months after the first instance my nipper flicked the power again! This time VISTA tries to boot up and fails. Undertook built in diagnostics and RAM failed self test. Entered the BIOS and ensured Boot Up Diagnostics was enabled and it produced the CHECKSUM error message. The help from you guys above reassures me that I may need to replace the RAM. Cheers.
    Thursday, September 15, 2011 7:17 PM
  • After I press any key to boot from CD or DVD I get the option "The file is possible corrupt. The file header checksum does not match the computed checksum." This occurred after the download and install of TOSHIBA Value Adder Package for Vista (v 1.0.9, 03-05-2007,; 22.72 M). Please help me to get back into Windown Vista Home Edition!! I am unable to start in Safe Mode and have made no hardware changes.
    • Edited by buffyrls Sunday, October 16, 2011 4:08 PM
    Sunday, October 16, 2011 4:07 PM
  • Hey,

         I'm running a win 7 pc (x86) and recived the same message. The problem is I don't have a    working DVD ROM drive, so can I boot windows using a thumb drive? how?

    Thursday, May 31, 2012 4:17 PM
  • yup, same problem on windows 8.1, again turned out to be faulty RAM
    Saturday, April 12, 2014 4:35 PM