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ie8 won't open just flashes my cursor then stops.

    Question

  • I've made ie8 my default browser and set Google.com as my home page also i disable third party browser extensions. That's all i have done to ie8 thus far. By the way I have Windows
    Saturday, January 30, 2010 4:44 PM

Answers

  • Try resetting IE8 to default settings, see if that helps: reset ie8
    Rich
    • Marked as answer by Linda Yan Monday, February 08, 2010 1:48 AM
    Saturday, January 30, 2010 11:22 PM
  • Hi razerzone,

     

    Please go to Start, type iexplore.exe in the Start Search box, and then press ENTER to see if Internet Explorer 8 (IE 8) can be launched.

     

    If the issue persists, please try Rich's suggestion to reset IE 8. You can refer to the steps below to do so:

     

    Note: the following steps will remove all of installed add-ons and reset IE to default settings. We need to reinstall the add-ons after resetting.

     

    1. Click "Start", type "inetcpl.cpl" (without quotation marks) into “Search” bar and press "Enter" to open the “Internet Options” window.

    2. Switch to the "Advanced" tab.

    3. Click "Reset…" to reset Internet Explorer settings.

    4. Check "Delete personal settings" box and click "Reset" to confirm the operation.

    5. Click "Close" when the resetting process is complete.

    6. Close the Internet Explorer window and restart IE to check the issue.

     

    For more information about how to troubleshoot the Internet Explorer 8 issue, please refer to the following article:

     

    You cannot view, access, or load some Web pages when you use Internet Explorer 8

    http://support.microsoft.com/kb/967897

     

    If the issue still exists, you can access Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, we continue to narrow down which entry is causing the issue.

     

    Also, please check if the issue occurs in other user accounts. This will help isolate issues that are specific to a user account or to a user profile.

     

    If the issue persists, please reinstall IE 8 by going to Control Panel -> Programs and Features -> Turn Windows features on or off -> Uncheck Internet Explorer 8 -> click OK and reboot. You will be not have Internet Explorer installed. Then, go to Windows features again and check Internet Explorer 8, reboot. Now you will have Internet Explorer installed again.

     

    Regards,

    Linda

     

    • Marked as answer by Linda Yan Monday, February 08, 2010 1:48 AM
    Monday, February 01, 2010 6:40 AM

All replies

  • Try resetting IE8 to default settings, see if that helps: reset ie8
    Rich
    • Marked as answer by Linda Yan Monday, February 08, 2010 1:48 AM
    Saturday, January 30, 2010 11:22 PM
  • Hi razerzone,

     

    Please go to Start, type iexplore.exe in the Start Search box, and then press ENTER to see if Internet Explorer 8 (IE 8) can be launched.

     

    If the issue persists, please try Rich's suggestion to reset IE 8. You can refer to the steps below to do so:

     

    Note: the following steps will remove all of installed add-ons and reset IE to default settings. We need to reinstall the add-ons after resetting.

     

    1. Click "Start", type "inetcpl.cpl" (without quotation marks) into “Search” bar and press "Enter" to open the “Internet Options” window.

    2. Switch to the "Advanced" tab.

    3. Click "Reset…" to reset Internet Explorer settings.

    4. Check "Delete personal settings" box and click "Reset" to confirm the operation.

    5. Click "Close" when the resetting process is complete.

    6. Close the Internet Explorer window and restart IE to check the issue.

     

    For more information about how to troubleshoot the Internet Explorer 8 issue, please refer to the following article:

     

    You cannot view, access, or load some Web pages when you use Internet Explorer 8

    http://support.microsoft.com/kb/967897

     

    If the issue still exists, you can access Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, we continue to narrow down which entry is causing the issue.

     

    Also, please check if the issue occurs in other user accounts. This will help isolate issues that are specific to a user account or to a user profile.

     

    If the issue persists, please reinstall IE 8 by going to Control Panel -> Programs and Features -> Turn Windows features on or off -> Uncheck Internet Explorer 8 -> click OK and reboot. You will be not have Internet Explorer installed. Then, go to Windows features again and check Internet Explorer 8, reboot. Now you will have Internet Explorer installed again.

     

    Regards,

    Linda

     

    • Marked as answer by Linda Yan Monday, February 08, 2010 1:48 AM
    Monday, February 01, 2010 6:40 AM
  • Hi there,

    We have seen this can happen if ieproxy.dll becomes unregistered.   This applies to IE7 as well as IE8 still:

        http://support.microsoft.com/kb/928427


    To resolve this issue, reregister the IEProxy.dll file. To do this, follow these steps:
    1. Exit Internet Explorer 7 if it is running.
    2. Click Start, click Run, type cmd, and then click OK.
    3. At the command prompt, type the following commands. Press ENTER after you type each command.
      cd %programfiles%\Internet Explorer
      regsvr32 IEProxy.dll
      exit
    4. Start IE
    • Proposed as answer by bgregg44 Thursday, July 12, 2012 3:51 AM
    Saturday, February 06, 2010 1:36 AM
  • I had this same problem and tried the registration that you recommended and it worked. Thanks
    Tuesday, May 04, 2010 9:39 PM
  • Hi Nathan,

    Your solution works perfectly, to solve problem of IE8 not starting on PC running MS Vista.  Thank you!!  Your help is appreciated!!!!

    Sunday, May 29, 2011 12:05 PM
  • This is the solution when fix it and other solutions does not work, resolved it and IE8 is up and running again.

    Thursday, July 12, 2012 3:52 AM