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Windows Live Mail running on Windows 7

    Question

  • I have been running Windows Live Mail on my Vista system without error. I have moved to using Windows 7 full time now and I have my store folder off the main drive to d: drive. Since I moved to Windows 7 ever time I open up Live Mail it creates a new folder on E: drive. I have to go back into settings and change the store folder after every reboot.

    I have wiped Live Mail off the drive several times and done a full registry scan to make sure it is gone. Even then after reinstalling Live Mail still wants to create and use a folder that was not there. I have even reconciled with the program and moved the mail folder to where it wants to be. On the next boot it then moves back to the drive I had initially as my Store folder and the cycle begins again. Also I have moved to the default location and still have this error can anyone tell me why this is happening?
    Friday, September 18, 2009 4:08 PM

Answers

  • Hi,

    Sorry for late reply.

    I noticed that you have redirected to both D and E drive in Windows Vista before. I suspect there are junction points on D and E drives pointing the old locations. I recommend you to run the following command under D and E drive.

    dir /a:s *

    If it lists the junction point, please go to download Junction and follow the commands in the website to delete the junction point.

    Best Regards.
    Dale Qiao
    Wednesday, September 23, 2009 6:24 AM

All replies

  • Hi,

    Is there any error code? Did you redirect the storage location to D: drive in Windows Vista before? What is the version of Windows Live Mail? You'd better install the latest version of Windows Live Mail in Windows 7. Regarding your issue, it seems that this behavior rollback on every restarting your computer. In my opinion, it may be some progress or configuration blocking this change. I would like to recommend you to perform a clean boot and temporarily disable Windows Firewall and security software to make this change taking effect.

    Best Regards.
    Dale Qiao
    Monday, September 21, 2009 9:45 AM
  • No, there was never an error code. Yes I redirected it to D drive in Vista with no problems and in fact I had done one other redirect to E drive with no problems either. This issue only started when I moved to Windows 7. Since this thread post I have wiped the machine and did a fresh install. The first thing I did was to install Live Mail and setup my store folder. It did the same thing and the only way I found to stop it was to put the store folder back to the default location. The only thing that I can think of is there is some reference to the store location in the store folder itself. That would explain why it wants to default to a different location. Please note that it does not matter what drive I put it on, D or E  when I restart Live Mail it will create a (blue) folder on the other drive. So for example if I set the store to D drive, when I start Mail it will build a folder on E drive. If I put it on E drive it will create a folder on D drive. If I leave it to its default C drive folder its all happy days for Windows Live Mail...;)
    Monday, September 21, 2009 3:02 PM
  • Hi,

    Sorry for late reply.

    I noticed that you have redirected to both D and E drive in Windows Vista before. I suspect there are junction points on D and E drives pointing the old locations. I recommend you to run the following command under D and E drive.

    dir /a:s *

    If it lists the junction point, please go to download Junction and follow the commands in the website to delete the junction point.

    Best Regards.
    Dale Qiao
    Wednesday, September 23, 2009 6:24 AM
  • I'm wondering if I could ask a WLM related question. 

    I recently migrated from OE to WLM on a Win XP Pro (fully patched) PC.  A few weeks later, I partitioned the primary hard drive to make C smaller, and then installed Win 7 RTM on the newly created partition. 

    I'd like to be able to use WLM on either XP or 7 on this PC.  Problem is, I don't know anything about the change store location option  or that much else about WLM.  What I was planning was first to move the WLM store off the XP C drive to a second drive (also visible from XP or Win 7).  Of course, I don't know how to do that.  Do I just use the change store location and it would then automatically move everything?  Or do I do the change store and then have to manually copy everything?

    Then, I wanted to point WLM on Win 7 to that new location.  But would it just change the pointer, or move its empty files to the new location on top of my populated files?

    A side note; WLM desparately viable HELP buttons and content.  Also, it would be nice if MS would fix the bug that allows WLM to download email any time it wants (and gives the user no control).

    Thanks,

    Ron
    Tuesday, October 06, 2009 3:45 AM
  • I have been told it will move the store folder to the location you designate. However I have yet to have this work for me. What you do is navigate to your store folder "C:\Users\yourname\AppData\Local\Microsoft\Windows Live Mail". Copy that folder to the drive you want it to be on. Then in WLM click on tools then options and select the Advanced tab. Click the maintenance button then store folder button. In the window that pops up select Change then browse to the location you copied the store folder to. The system will ask if you want to switch to using that store. Select yes and then OK to back out of the windows. Close and restart WHM and you will then be using the new store folder. I recommend because of this bug in Windows 7 that you empty the old store folder on C: drive or it may revert back to it without you knowing about it. I would also check to make sure the store folder was properly moved.

    I would recommend caution if you have data that you want to keep as WHM is not stable (at least not on my system). As per your last comment when you go into tools options and the read tab you can uncheck Automatically download messages check box. If you brows around the options panel you will find that you have full control over everything. If you cannot find the tools link in the top of the window. Look over on the top right for an icon that looks like a document with a mouse arrow on it. Click it and select Options to get to the tools or click show menu bar to see the tools menu.

    Hope this helps you out and remember to use caution with the store folder. I did a fresh re-install of Windows 7 and WHM still did not work right.
    Tuesday, October 06, 2009 5:25 AM
  • xp on one drive, windows 7 on the other
    Saturday, May 10, 2014 9:05 PM