none
DVD WINDOW MEDIA PLAYER PROBLEMS> ANSWERS?

    Question

  •       I purchased your DRW-22B2S from Tiger Direct. I found it would not play DVD's using my Windows Media player. I  bought a plug-in from Corel (DVDX pack), it reads the DVD for about 10 seconds then the system freezes. I am using a Dell 3000 with Windows XP. I have Windows service pack 3, Pentium 4 CPU 280 GHz. I have an upgraded memorey of 2G and a NVIDIA  video card 8400GS. Is there a product that will allow me to use my Windows Media player?Do I need a new video player? What do you suggest that is compatable with the ASUS DVD Player(DRW-22B2S)  and my PC? Are the Nero products able to solve this problem?  Do you have a solution that will remedy this problem?Thank You .
    Thursday, February 23, 2012 6:35 AM

All replies

  • The DRW-22B2S is not a Microsoft product, so how could it be "your DRW-22B2S" on a Microsoft website?

    It sounds like the DRW-22B2S optical drive you received is defective and no matter what software you install, it will still be defective.

    If it were me, I would have TigerDirect replace the drive or give you a refund.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

    Thursday, February 23, 2012 2:34 PM