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How do I open .dmp files

    Question

  • Hi

    I'm also in the throes of the dreaded BSD error problem.

    My freezes are frustratingly random, from happening at the 'Log on' screen to not recovering from Hibernation, with a dozen scenarios in between.

    The only consistent factors are that the cursor freezes, the HDD LED shines brightly without flickering and the only button on the keyboard that works is 'F Lock' but only to the extent that the F Lock activation light on the keyboard comes on.

    My problems started the day I downloaded the update 196.21 for my nVidia 8400GS video card. I've since rolled back the driver, and deleted 196.21 from my computer. I've not run any driver cleaning program as there seems to be two schools of thought about that action.

    On 12/3/10 I had 6 freezes. I ran every test suggested in this forum, my drivers are all up to date (except the video card) and turned off Hibernation, Sleep and changed my Power Plan to 'Performance'

    What I have noticed from reading through this forum is that the BSD issue is not hardware specific, ie it is happening to posters running AMD and Intel, on a variety of Mobos and HDD's with all types and amounts of RAM and every imaginable Video Card combination.

    This is now my fourth day without a freeze, but I made this statement prior to 12/3/10, the day I had six. 

    My question? Windows creates minidump files, but when I try to open them the pop-up tells me that Windows can't open the file.
    What the ......... ! How bizarre.

    How do I open .dmp files ?

    BTW, I'm running Windows 7 64bit Pro.
    Monday, March 15, 2010 11:42 PM

Answers

  • I have BlueScreenView but all it does is show me the dump file and the title of the error. DOesn't tell me what to do about it.
    BlueScreenView and similar applications are wrong as often as they are right.  If you want to analyze DMP files correctly Windows Debugger is the gold standard

    Wanikiya and Dyami--Team Zigzag

    Saturday, July 19, 2014 1:37 PM
    Moderator

All replies

  • You need to use a program that knows how to interpret the .dmp files.  One such program is WinDbg, from the Debugging Tools for Windows.  Another program that may be of interest is BlueScreenView.
    Tuesday, March 16, 2010 1:02 AM
  • Thanks
    Sunday, May 12, 2013 2:33 PM
  • I have BlueScreenView but all it does is show me the dump file and the title of the error. DOesn't tell me what to do about it.
    Saturday, July 19, 2014 3:56 AM
  • I have BlueScreenView but all it does is show me the dump file and the title of the error. DOesn't tell me what to do about it.
    BlueScreenView and similar applications are wrong as often as they are right.  If you want to analyze DMP files correctly Windows Debugger is the gold standard

    Wanikiya and Dyami--Team Zigzag

    Saturday, July 19, 2014 1:37 PM
    Moderator
  • Microsoft wonders why it is the butt of so many jokes. I get an error message, create a DMP file, then can't open it with any installed software.  Accept the offer to go online to find a program to open it and "WIndows File Association" tells me it does not recognize this file type. Despite the fact that WINDOWS created it.  End up here after a Google search and find out I need to add 1.4GB of clutter to my PC in order to find out what the file says about my error message.  Just a thought, but shouldnt there be a simple program to open these files and display text?
    Wednesday, July 30, 2014 3:52 PM
  • Pgrossjr

    *

    It is not a simple problem so there is no simple program. Couple that with needed expertise it is best left to the experts.

     We do need the actual log file (called a DMP file) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  
    We prefer at least 2 DMP files to spot trends and confirm the cause.

    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask

    If you are using Blue screen view, who crashed, or a similar application, don't.  They are wrong at least as often as they are correct


    Wanikiya and Dyami--Team Zigzag


    Sunday, August 03, 2014 2:15 AM
    Moderator