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Windows CANNOT re-install the driver needed for the Teredo Tunnelng Adapter

    Question

  • I have a new desktop computer; a refurbished (Microsoft Registered) Windows 7. All was quite well until I tried to connect my printer to the network. The printer, A Canon PIXMA MX330, is has a displayed status of ready. When it just wouldn't print, I ran various scans, including the Windows FIX IT (immediate repair program) from Microsoft.
     
    Microsoft told me that the Teredo Tunneling Adapter has a driver problem. When the Windows Repair went to automatically reinstall the latest driver for Teredo Tunneling Adapter, it would not /could not reinstall. (I even tried this manually, after studying online).
     

    I have performed other scans with the same result and lack of solution. The only point still in the air is that I may need both the IPv4 and the IPv6 to be enabled.( I just contacted my anti-virus software company to see if the Firewall allows this, but doubt if it is the issue)

    Needless to say, my frustration level is mounting. (The printer scanner works GREAT, so I know my multi-functional unit is fine).

    Thank you.

    AM

    Saturday, April 12, 2014 11:07 PM

Answers

  • FD

    Since there doesn't appear to be an issue with the OS, I hate to say it but I suspect Canon is your best bet. 


    Wanikiya and Dyami--Team Zigzag

    Sunday, April 13, 2014 4:04 AM
    Moderator

All replies

  • FD

    As a first step I would run a system file check to verify the OS.  I doubt it is teredo.  It sounds more like a driver issue.

    Please run a system file check (SFC)

    All instructions are in our Wiki article below...
    Should you have any questions please ask us.


    Wanikiya and Dyami--Team Zigzag

    Saturday, April 12, 2014 11:16 PM
    Moderator
  • Thank you for your quick reply, Team Zigzag. I did run the SFC and came up with no issues. (A good thing, yes, but . . . I still cannot print.

    Any other suggestions? BTW--this is a Windows 7 OS.

    Sunday, April 13, 2014 1:57 AM
  • FD

    Since there doesn't appear to be an issue with the OS, I hate to say it but I suspect Canon is your best bet. 


    Wanikiya and Dyami--Team Zigzag

    Sunday, April 13, 2014 4:04 AM
    Moderator
  • I'll contact Canon. Thank you!
    Sunday, April 13, 2014 4:11 AM
  • FD

    Good luck and let us know how it turns out.


    Wanikiya and Dyami--Team Zigzag

    Sunday, April 13, 2014 4:15 AM
    Moderator