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Windows 7 Enterprise 64-bit: Couldn't automatically bind the IP protocol stack.

    Question

  • Running into a problem I haven't found a satisfying answer to yet, on reboot or awake from sleep this workstation can't connect to the network.  It's a Windows 7 laptop with both wireless and wired connections and the problem is the same for both connections.

     

    If you repair the connection (diagnose in W7) the failure you get indicates that windows couldn't automatically bind the ip protocol stack.  If you do it a few more times or just wait an appropriate amount of time, it eventually connects and you're good to go.  But it's a good 3 to 4 minute delay even in safe mode and while that's not a long time, it can feel like forever when you constantly run into it.

     

    I've done a number of searches and come up with several other things like when the IP is static the default gateway is constantly being forgotten (you input it, save it, reboot, it's blank).  If you do a route print 0.0.0.0 is always the first destination address instead of the address of the system, I found something about that online and when I first checked it out there were actually two 0.0.0.0 destinations at top, I deleted the route and the delay got shorter to the 3 or 4 minutes it's at now instead of the 10 it was before.  But the problem persists.

     

    Power management is disabled in the properties of the cards, they are using the only Windows 7 64-bit drivers available, and they work fine once whatever the problem is cleared out.  I also found a Microsoft Fix Me to clear the protocol stack but this did not help.

     

    I haven't had any luck finding a permanent solution to the problem, was wondering if anyone else had come across anything like this?

     

    After speaking with some of my coworkers they too are experiencing this on their Windows 7 64 bit laptops starting a few months back.  All of these systems worked fine prior.  So far I have two Dell laptops, one Lenovo laptop, and one custom build desktop that have this problem reported.  We've tried everything we can think of.

    Wednesday, March 03, 2010 10:03 PM

Answers

All replies

  • This issue can be caused by compatibility issues between the DHCP server and Windows 7. It can also be caused by the network adapter drivers and security programs.

    I suggest you upgrade the driver for both adapters. Is the computer from manufacturer? If so please download the latest driver from the manufacturer’s website and install them. Also please note if the drivers are indicated to be compatible with Windows 7.

    If the issue persists, I suggest you upgrade the firmware for the router.

    If the issue still occurs, I suggest you boot in Clean Boot Mode and check the result.

    Perform a clean startup to determine whether background programs are interfering with your game or program


    Arthur Xie - MSFT
    Friday, March 05, 2010 4:16 AM
  • Sorry to say that I don't have any help for you except to say that I have the exact same issue.  HP 6820s laptop, Windows 7 x64 Ultimate hooked up to AD domain.  After reboot, sleep, hibernate, no network at all for anywhere from 3-sometimes 7 minutes.  Very annoying and can't believe no one has a fix yet.

    Please let me know if you've found a solution to this.  Thanks!

    Michael R.


    Michael Reinders, MCITP:Enterprise Administrator Tushaus Computer Services
    Thursday, June 10, 2010 5:35 PM
  • I am experiencing a similar issue.  Just purchased Gateway FX6840 from Best Buy and (for first time ever because I'm tired of compatability issues that I'll explain later) had them set it up.    I intended to use a proven, working network adapter (Netgear WN111 v 2.0) from my home that was already working on a Windows 7 64 Home Premium machine.  However, upon trying to install it using the Netgear software, the computer failed to "find" the adapter and the installation bugged out.

    NOTE and HISTORY that's relevant here:  I have a Gateway FX4710 that was running Vista 64 and after a Windows Update I lost my ability to connect to the internet on this same wireless network adapter.  The adapter would install and find networks but be unable to establish an IP address...worked on this with Netgear engineers and every expert I knew, updated driver, did EVERYTHING and finally bought Windows 7 Home Premium, installed it and joila - the adapter installed, found my router and connected perfectly and i've never had an issue on that Windows7 machine.

    So, I bring the new FX6840 back to Best Buy and tell them the adapter won't install.  I purchase a brand new one and ask them to install it.  I get a call indicating they think the new adapter was "bad out of the box" and they are going to install a Cisco(linksys) AE1000 N-adapter (fine by me). Interesting that both my working Netgear adapter and the new Netgear adapter were bad (hehe, right). So they install the Cisco/Linksys and they tell me it's connecting fine.

    I bring the computer and adapter home and bring up my list of wireless networks (there are like 10 within range in my neighborhood that the adapter finds) and I eagerly click on my secured private home network and try to connect.  Guess what?  I get "there appears to be a problem with the network adapter..driver...blah, blah blah" and specifically "WINDOWS COULDN'T AUTOMATICALLY BIND THE IP PROTOCOL STACK TO THE NETWORK ADAPTER".

    I read on forums that my brand new Best Buy-Recommended Kaspersky anti-virus might need to be repaired - so I try to do that, but the repair file isn't found, so I uninstall it completely and try to reinstall the Adapter...same result w/o the virus software running.

    I then took the box to the router and connected it via Ethernet Cable (now THAT will do it!)...WRONG  "WINDOWS COULDN'T AUTOMATICALLY BIND THE IP PROTOCOL STACK TO THE NETWORK ADAPTER".

    I can't believe this.  Can someone make computers that work????

    Any help is appreciated - I don't know where to take this issue.

    BTW - I had 3 people double check the Security password on the WPA2 security on my router matches what I am typing and I have 2 other computers with Windows 7 and netgear adapters (wireless) and an XBox all working fine on this network.  It is THIS COMPUTER/OS that is the issue.

    Thanks!

    Friday, July 02, 2010 4:34 PM
  • As has been said above, the problem is often caused by security software.  For me the problem was ZoneAlarm, but others have experienced the same thing in AVG and Kaspersky.  (Note that ZoneAlarm used to list the adapters, but doesn't any more which means that this is impossible to inspect and hence fix cleanly.)

    I uninstalled ZoneAlarm, saw that Windows could find the wireless networks again (but didn't connect to any).  Then I reinstalled ZoneAlarm and connected successfully to a network.

    Sunday, November 21, 2010 6:53 PM
  • Facing similar issues, windows cannot bind ip stack to network adapter (whether its wireless, wired or modem) but i have been using windows 7 for the last 4 months and it was working fine, until i decided to do a tune up via tuneup utilities, and from that moment i am getting this annoying message, have tried everything from netsh to fixit utilities, to uninstalling my network adapter, still stuck there

     

    the problem has somethign to do with the OS, the network adapters are compatible with it, any help will be appreciated

     

    Windows 7

    Saturday, December 04, 2010 11:23 AM
  • Yes. you are correct, Zonealarm was the problem. I experienced this issue after upgrading my BIOS, but after uninstalling zonealarm my network adapter worked again... Thankyou! Everything was ok when i reinstalled zonealarm.
    Friday, February 04, 2011 4:37 AM
  • For me ZoneAlarm unistall and install resolved the problem, too :P
    Thursday, July 07, 2011 2:55 PM