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MS, PLEASE FIX THIS ->>>>!!!!RP Metro Music Player DOES NOT PLAY aac .MP4 music files!!!!!!!<<<<<<<<<<<<<

    Question

  • Just discovered Win8 RP Metro Music Player does not see aac music files if the files use the ".mp4" extension.

    If you rename the files to ".aac", they will show up in the Metro Music player.

    This is a big problem that *will* negatively affect literally millions of users worldwide. Millions of people won't be able to use Metro Music player (do you want that MS????????????)

    Here's what seems to be happening:

    1. Metro Music player looks at the file extension only.
    2. If it says ".mp4", the developer of Metro Music's assumption is "it must be video. Therefore, don't show it in the music player".

    ---->>>Giant mistake, whoever decided this clearly doesn't understand the real-world user landscape.

    Additionally, iTunes, Sony's Media Go, and WINDOWS MEDIA PLAYER ON WINDOWS8 RP have absolutely no problem identifying, properly categorizing, and playing music files with the .MP4 extension.

    So, MS, we're telling you what to do here to make your Metro app better. Don't just cull files from your music app based on what extensions you think should have been used. The ship has already sailed, there are literally hundreds of millions of music tracks that use the .mp4 extension.

    Please fix this before you ship!   thx!

     
    Friday, June 15, 2012 8:53 PM

All replies

  • This behavior is by design. Thanks for your feedback. Our developers will notice it.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”


    Monday, June 18, 2012 2:41 AM
  • Obviously this Metro Music app behavior is "by design".

    What are customers expected to do- convert all the files in their music library to a different format? Most people will not agree to do this, they will use another app that works correctly. 

    Please rethink your design decision.

    Monday, June 25, 2012 1:48 PM