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Unexplained error - The content source <mapi://{S-1-5-21-2097719675-3135603312-4215588677-1000}/> cannot be accessed.

    Question

  • My laptop keeps slowing down to the point it is unusable.   If I leave it for a while, it then returns to active service.  There seems to be no pattern to the problem - there are no scheduled events that could be the cause.   It has 1GB of memory and a hard drive that is around 30% full.   It worked fine in XP - the problem came when I wiped and installed Windows 7.

    There are three very persistent errors in the Event Log.  I have Googled all three with no success at all.
    I've posted the three separately here, on the basis they are different errors and someone may recognise one and know a fix.

    The error message from the most recent occurence is:

    ______________________________________________________
    Log Name:      Application
    Source:        Microsoft-Windows-Search
    Date:          28/01/2010 22:30:36
    Event ID:      3036
    Task Category: Gatherer
    Level:         Warning
    Keywords:      Classic
    User:          N/A
    Computer:      Keith-Laptop
    Description:
    The content source <mapi://{S-1-5-21-2097719675-3135603312-4215588677-1000}/> cannot be accessed.

    Context:  Application, SystemIndex Catalog

    Details:
        A server error occurred. Check that the server is available.  (HRESULT : 0x80041206) (0x80041206)

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
        <EventID Qualifiers="32768">3036</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>3</Task>
        <Opcode>0</Opcode>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-01-28T22:30:36.000000000Z" />
        <EventRecordID>4670</EventRecordID>
        <Correlation />
        <Execution ProcessID="0" ThreadID="0" />
        <Channel>Application</Channel>
        <Computer>Keith-Laptop</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="ExtraInfo">

    Context:  Application, SystemIndex Catalog

    Details:
        A server error occurred. Check that the server is available.  (HRESULT : 0x80041206) (0x80041206)
    </Data>
        <Data Name="URL">mapi://{S-1-5-21-2097719675-3135603312-4215588677-1000}/</Data>
      </EventData>
    </Event>
    ______________________________________________________

    I don't know what server it is looking for, so don't know how to check if it is available.  

    The entry S-1-5-21-2097719675-3135603312-4215588677-1000 is well sprinkled through the Registry, but I have not interfered with it in any way.

    Can anyone suggest what (if anything) is wrong here?
    Thursday, January 28, 2010 11:15 PM

Answers

  • Hello,

    From the log, the problem may be caused by Windows Index feature. Try to rebuild index data base:



    1. Click on the Start Button, type "Indexing Options" (without quotation marks) in the Start Search box and press Enter.
    2. In the "Index these locations" section, remove all the Internet Explorer History items. Click the "Advanced" button.
    3. Click on the "Index Settings" tab.
    4. Under Troubleshooting, click the "Rebuild" button.

    As for warning logs, they will not affect the system. You can just ignore them.
    Thomas77
    • Marked as answer by KeithjUK Monday, February 01, 2010 9:25 AM
    Friday, January 29, 2010 10:33 AM

All replies

  • Hello,

    From the log, the problem may be caused by Windows Index feature. Try to rebuild index data base:



    1. Click on the Start Button, type "Indexing Options" (without quotation marks) in the Start Search box and press Enter.
    2. In the "Index these locations" section, remove all the Internet Explorer History items. Click the "Advanced" button.
    3. Click on the "Index Settings" tab.
    4. Under Troubleshooting, click the "Rebuild" button.

    As for warning logs, they will not affect the system. You can just ignore them.
    Thomas77
    • Marked as answer by KeithjUK Monday, February 01, 2010 9:25 AM
    Friday, January 29, 2010 10:33 AM
  • Thank you!   It's rebuilding at the moment.  I'll report back when it's done.
    Friday, January 29, 2010 6:16 PM
  • Wow!  It took  a long time to rebuild its list - it was still doing it when I went to bed, so I left it.

    Anyway, list now rebuilt and the problem has not reappeared.  Thank you!

    I don't use Internet Explorer, so I don' t know what was happening - but it's fixed.
    Monday, February 01, 2010 9:25 AM
  • I get this error when my application is trying to send an email to a specified recipient using MAPI.

    Maybe you have a virus that is trying to send email?

    -Markus

     

    note: Looking at your posting it does look like something is trying to access MAPI:

    "The content source <mapi://{S-1-5-21-2097719675-3135603312-4215588677-1000}/> cannot be accessed."

    Wednesday, February 16, 2011 9:44 PM
  • How do I do this in windows XP please?

    I cannot use skype because it crashes on log in and I too have tried every 'fix' thrown up by Googling the fault. I  use Chrome with Firefox as a back up. I can use IE if I must. Do I have to?

    Thursday, December 15, 2011 4:36 AM