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Windows 7 shut down does not turn off PC

    Question

  • Hi I have just installed Windows 7 64bit for the second time. Clean install on an Intel pentium D 3.40ghz, 4 gig ram, NVidia GForce 8800 GTS 640meg, Initially the PC shuts down as normal, but after installing the first couple of updates the PC will no longer turn off, I have to do it manually, any ideas?
    Thursday, May 07, 2009 8:56 AM

Answers

  • I'm afraid that this will stand as a bug for the time being - hopefully, Asus will release updates drivers prior to the commercial release of Windows 7.

    -Alex
    • Marked as answer by Nick FV Thursday, May 28, 2009 12:29 AM
    Tuesday, May 26, 2009 10:44 PM

All replies

  • I don't now what causes this but I have the same issue.  I have an Asus motherboard, I think it may have something to do with that, maybe and acpi issue.
    Thursday, May 21, 2009 6:20 PM
  • Have you looked in the Power Options and checked on the behavior of the Shutdown button?

    Also look in the Start Menu Properties.  There is another setting in there related to the Shutdown button.
    GA P35 DQ6 Mb, Intel Wolfdale 8600 3.33Ghz C2D CPU., 4x2Gb Mushkin DDR2 1066 PC2 8500 Ascents Memory Mods., PNY-nVidia GE Force 8800 GTS (640MB), 4-Western Digital Caviar SATA(2) HDD's (internal), 1 EIDE-USB External; Hauppauge PVR 1600 TV tuner, Dual Monitor: (1) Standard up top, (1) WideScreen below; Altec Lansign Speakers...
    Thursday, May 21, 2009 7:01 PM
  •  I have an Asus motherboard P6T SE and same issue here for w7 32 bit
    Saturday, May 23, 2009 12:24 PM
  • I have checked all my power management settings, but all are set to Shut Down the computer.  I have looked on the Asus website, but cannot see any mention of the problem there.  I am curious to know if anyone has this issue who does not have an Asus motherboard.
    Saturday, May 23, 2009 7:20 PM
  • Same story. Asus board and no shutty downy. Back to the old days of pressing the big button until they sort it out, I guess.
    Tuesday, May 26, 2009 10:23 PM
  • I'm afraid that this will stand as a bug for the time being - hopefully, Asus will release updates drivers prior to the commercial release of Windows 7.

    -Alex
    • Marked as answer by Nick FV Thursday, May 28, 2009 12:29 AM
    Tuesday, May 26, 2009 10:44 PM
  • Same problem with Asus P5B-E motherboard ;-)
    Thursday, May 28, 2009 12:38 PM
  • Same problem here with the ASUS P5B Premium Series Motherboard.

    FyrmnJ
    Thursday, May 28, 2009 2:31 PM
  • I've a P5N32 SLI Deluxe SE board and I've found the same issue on both 32 bit and 64 bit Windows 7 RC. I've noticed if the system needs to reboot, it spends ages trying to shut down and then blue screens, reporting something about the power. I've got the latest bios from Asus but this still a 2007 issue so no help there.
    Monday, June 01, 2009 9:37 AM
  • Same problem. ASUS P5QL Pro
    Tuesday, June 02, 2009 7:52 PM
  • Same here.... Asus P5B. Shouldn't we start nagging Asus about this problem?
    Wednesday, June 03, 2009 7:11 AM
  • I think someone found the solution!! Lemon75 comments the following on Mini Tech Blog :

    lemon75 says:

    Here’s the solution!

    Click “Start”, on “Computer” click right mouse button and select “Properties”, click “Device Manager”, select “IEEE 1394 Bus Host Controllers” group, only contains one device called “VIA 1394 OHCI Compilant Host COntroller” on that click right mouse button and select “Properties”, select “Power Management” tab, and finally check the “Allow the computer to tur off this device to save power” box!
    That’s all folks. After that the computer power down normally every time.

    I tried to shut down several times and it seems it actually works!

    • Proposed as answer by Hasu0bs Thursday, June 04, 2009 4:09 PM
    Wednesday, June 03, 2009 7:45 AM
  • Thank you very much!!! It works. :-)
    Thursday, June 04, 2009 4:10 PM
  • By the Way, has someone any idea what to do about the same issue when turning the pc into standby mode? It still doesn't seem to turn off...
    Friday, June 26, 2009 3:46 PM
  • Yeah..definately worked...brand new board and fresh install of Windows 7...this fixed it...
    Sunday, February 07, 2010 1:45 AM
  • I have a Gigabyte P55 motherboard with a card to support Firewire IEE 1394. Firstly, the firewire doesn't work (Shows an error in Device Manager) and secondly, I have the same problem (not switching off) - Iwill try this solution soon. Just thought it interesting - seems to be a firewire thing - I'm curious whether the firewire on these Asus boards actually works.
    Wednesday, July 14, 2010 2:33 AM
  • Edwin, thanks!! you are my hero. this was the real deal fix for windows 7 not rebooting on a p5b mother board.
    Tuesday, December 21, 2010 6:46 PM
  • Thanks, edwinff -- different device for me, but in the same group. You put me on the right track.
    Tuesday, December 28, 2010 1:46 AM
  • I think someone found the solution!! Lemon75 comments the following on Mini Tech Blog :

    <cite class="fn">lemon75</cite> says:

    Here’s the solution!

    Click “Start”, on “Computer” click right mouse button and select “Properties”, click “Device Manager”, select “IEEE 1394 Bus Host Controllers” group, only contains one device called “VIA 1394 OHCI Compilant Host COntroller” on that click right mouse button and select “Properties”, select “Power Management” tab, and finally check the “Allow the computer to tur off this device to save power” box!
    That’s all folks. After that the computer power down normally every time.

    I tried to shut down several times and it seems it actually works!


    This solution worked perfectly for me.  I have an Asus P5B-E motherboard, Intel E6700 Core2Duo, 4GB Corsair RAM, previously running Vista Pro 64-bit.  I recently installed an OCZ Vertex-3 SSD and installed Windows 7 Pro 64-bit onto it as the boot drive.  Since then, have been having the same problem as the original poster - Windows shuts down fine but the computer tower won't power off.  Applied the solution above for the Firewire controller, and problem fully resolved.  I realize this is an old thread, but figured posting my recent experience might help anyone who encounters this problem now.

    Thanks again,

    --S

    Thursday, December 15, 2011 4:15 PM
  • Thank you so much... that's been bugging me for ages!
    Friday, February 10, 2012 10:24 PM
  • I have been having this problem with the computer I am soon going to sell. Unfortunately, there is no Power Management tab when I look into this solution, so there is something else wrong here. I have been thinking it could have happened after I upgraded the CPU inside the computer. Let me know if anyone needs more information from me. Thanks :)

    EDIT: Never mind I fixed it! I had to go onto the HP website, type in my motherboard code (in this case IPIBL-LB), and update the BIOS fix. Since I had already upgraded to Windows 7, I could only install one of the three downloads (the other two were Vista only).

    If anyone else gets this type of fix to work, pass it on! :)

    • Edited by timfoxxy Thursday, February 23, 2012 12:27 AM
    Wednesday, February 22, 2012 11:41 PM
  • Awesome - that fixed me too!
    Been bugging me for a long, long time!
    Friday, April 20, 2012 2:49 AM
  • I have been having this problem with the computer I am soon going to sell. Unfortunately, there is no Power Management tab when I look into this solution, so there is something else wrong here. I have been thinking it could have happened after I upgraded the CPU inside the computer. Let me know if anyone needs more information from me. Thanks :)

    EDIT: Never mind I fixed it! I had to go onto the HP website, type in my motherboard code (in this case IPIBL-LB), and update the BIOS fix. Since I had already upgraded to Windows 7, I could only install one of the three downloads (the other two were Vista only).

    If anyone else gets this type of fix to work, pass it on! :)


    I'm having the same situation with my PC with Windows 7 recently fresh installed (after using xp forever).  No Power Management tab.  Please explain your workaround further. I have an Asus AMD Athlon 64 x2 Dual Core Processor with a Texas Instruments 1394 OHCI Compliant Host Controller.  Thank you.
    Monday, July 29, 2013 9:29 PM
  • I have the same problem, no Power Management tab. My solution is disable FireWire IEEE 1394 in bios setting. It's working.


    Wednesday, August 21, 2013 1:51 AM
  • Windows 7 was not shutting down for me - to fix this I just disabled USB selective suspend setting as follows:
    Control Panel
    Hardware
    Power Options
    Change plan settings
    Change advanced power settings
    USB settings
    USB selective suspend setting
    Enabled -> Disabled
    OK

    Tuesday, August 27, 2013 7:06 PM
  • my friends,

    i tried follow this suggestion but i have a problem, i dont see the Power management tab?!

    Me also i have W7 64bit with same shut down problems with firewire audio board

    Anyone cna help me cause it seems this fix the real deal...thx guys.

    Friday, September 06, 2013 7:41 AM
  • I had the same problem with there being no Power Management tab in my device manager. Changing my power options didnt work either. I searched for a long time until i finally got a suggestion that worked for me:

    take out the CMOS battery for about ten seconds and put it back in

    just took about 10min to disassemble and reassemble.works fine now. probably will void warranties though.

    Tuesday, September 10, 2013 8:19 PM