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What virus is it and how do I get rid of it

    Question

  • Whatever has infiltrated my computer will not allow me to open a program (such as my virus program), it causes a pop-up program to open informing me that I've been infected with a virus and to run their virus program.  This pop up proram is called "System Security".  This same program has a small icon in the lower toolbar that resembles the windows shield except theirs has diagonial stripes on it.   A message appears out of their shield that says "cthelper.exe is infected"

    I've tried to run AVG 8.5 in safe mode, but it gives me a message saying it cannot run in safe mode.

    any suggestions?
    Wednesday, July 01, 2009 3:22 PM

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