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windows 8 update 2756872 fails

    Question

  • Ok so i have tried from windows update and from downloaded msu from MS and it still fails.  Here is the windowsupdaye.log file so can anyone help me?

    2012-11-30 22:31:28:618 912 eec Agent ** START **  Agent: Installing updates [CallerId = wusa]
    2012-11-30 22:31:28:618 912 eec Agent *********
    2012-11-30 22:31:28:618 912 eec Agent  * Updates to install = 1
    2012-11-30 22:31:28:618 5508 634 COMAPI  - Updates to install = 1
    2012-11-30 22:31:28:618 5508 634 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = wusa]
    2012-11-30 22:31:28:619 912 eec Agent  *   Title = Update for Windows (KB2756872)
    2012-11-30 22:31:28:619 912 eec Agent  *   UpdateId = {AFEA55E4-0D20-4A92-AAB1-3D0C2A58618B}.501
    2012-11-30 22:31:28:619 912 eec Agent  *     Bundles 1 updates:
    2012-11-30 22:31:28:619 912 eec Agent  *       {4BE4B735-982F-43CB-98A2-96F01B615E1A}.501
    2012-11-30 22:31:28:670 912 eec Handler Attempting to create remote handler process as CIC\khill in session 1
    2012-11-30 22:31:28:692 912 eec DnldMgr Preparing update for install, updateId = {4BE4B735-982F-43CB-98A2-96F01B615E1A}.501.
    2012-11-30 22:31:28:701 5172 1598 Misc ===========  Logging initialized (build: 7.8.9200.16384, tz: -0600)  ===========
    2012-11-30 22:31:28:701 5172 1598 Misc  = Process: C:\Windows\system32\wuauclt.exe
    2012-11-30 22:31:28:701 5172 1598 Misc  = Module: C:\Windows\SYSTEM32\wuaueng.dll
    2012-11-30 22:31:28:701 5172 1598 Handler :::::::::::::
    2012-11-30 22:31:28:701 5172 1598 Handler :: START ::  Handler: CBS Install
    2012-11-30 22:31:28:701 5172 1598 Handler :::::::::
    2012-11-30 22:31:28:703 5172 1598 Handler Starting install of CBS update 4BE4B735-982F-43CB-98A2-96F01B615E1A
    2012-11-30 22:31:28:703 5172 1598 Handler CBS session identity: 30265212_3140528053
    2012-11-30 22:31:28:730 5172 1598 Handler CBS package identity: Package_for_KB2756872~31bf3856ad364e35~amd64~~6.2.1.0
    2012-11-30 22:31:28:731 5172 1598 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\203e7a820e00323cab7af6d568df1ba2\windows8-rt-kb2756872-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\203e7a820e00323cab7af6d568df1ba2\inst
    2012-11-30 22:32:22:148 5172 158 Handler FATAL: CBS called Error with 0x800f081f, 
    2012-11-30 22:32:27:287 5172 1598 Handler FATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x8024200d
    2012-11-30 22:32:27:575 5172 1598 Handler :::::::::
    2012-11-30 22:32:27:575 5172 1598 Handler ::  END  ::  Handler: CBS Install
    2012-11-30 22:32:27:575 5172 1598 Handler :::::::::::::
    2012-11-30 22:32:27:604 912 eec DnldMgr Install failed because the update {4BE4B735-982F-43CB-98A2-96F01B615E1A} was not complete; mark update as not downloaded.
    2012-11-30 22:32:27:654 912 eec Agent *********
    2012-11-30 22:32:27:654 912 eec Agent **  END  **  Agent: Installing updates [CallerId = wusa]
    2012-11-30 22:32:27:654 912 eec Agent *************
    2012-11-30 22:32:27:654 5508 f00 COMAPI >>--  RESUMED  -- COMAPI: Install [ClientId = wusa]
    2012-11-30 22:32:27:654 5508 f00 COMAPI  - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
    2012-11-30 22:32:27:654 5508 f00 COMAPI  - Reboot required = No
    2012-11-30 22:32:27:654 5508 f00 COMAPI  - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
    2012-11-30 22:32:27:654 5508 f00 COMAPI ---------
    2012-11-30 22:32:27:654 5508 f00 COMAPI --  END  --  COMAPI: Install [ClientId = wusa]
    2012-11-30 22:32:27:654 5508 f00 COMAPI -------------
    2012-11-30 22:32:32:603 912 558 Report REPORT EVENT: {FF7F3D92-6D04-4E7F-8B5D-81572887E6E6} 2012-11-30 22:32:27:604-0600 1 182 [AGENT_INSTALLING_FAILED] 101 {AFEA55E4-0D20-4A92-AAB1-3D0C2A58618B} 501 8024200d wusa Failure Content Install Installation Failure: Windows failed to install the following update with error 0x8024200d: Update for Windows (KB2756872).
    2012-11-30 22:32:32:613 912 558 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2012-11-30 22:32:32:613 912 558 Report WER Report sent: 7.8.9200.16384 0x8024200d AFEA55E4-0D20-4A92-AAB1-3D0C2A58618B Install 101 Unmanaged
    2012-11-30 22:32:32:613 912 558 Report CWERReporter finishing event handling. (00000000)
    2012-11-30 22:33:05:180 5508 634 COMAPI -----------  COMAPI: IUpdateServiceManager::RemoveService  -----------
    2012-11-30 22:33:05:180 5508 634 COMAPI  - ServiceId = {e608354a-0575-416d-8f7f-9613bc0577a4}
    2012-11-30 22:33:05:208 5508 634 COMAPI IUpdateService removing volatile scan package service, serviceID = {E608354A-0575-416D-8F7F-9613BC0577A4}
    2012-11-30 22:33:05:209 912 1064 Agent WARNING: WU client fails CClientCallRecorder::RemoveService with error 0x80248014
    2012-11-30 22:33:05:209 5508 634 COMAPI WARNING: ISusInternal::RemoveService failed, hr=80248014
    2012-11-30 22:33:09:213 912 17ac Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
    2012-11-30 22:33:09:346 912 17ac Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
    2012-11-30 22:33:09:398 912 17ac Service UpdateNetworkState Ipv6, cNetworkInterfaces = 1.
    2012-11-30 22:33:09:399 912 17ac Service UpdateNetworkState Ipv6, cNetworkInterfaces = 2.
    2012-11-30 22:33:09:844 912 17ac Service UpdateNetworkState Ipv6, cNetworkInterfaces = 3.
    2012-11-30 22:35:21:654 912 558 Misc Validating signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
    2012-11-30 22:35:21:664 912 558 Misc Microsoft signed: Yes
    2012-11-30 22:35:21:664 912 558 Misc Infrastructure signed: Yes
    2012-11-30 22:35:21:666 912 558 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Client/Server URL: "https://fe1.update.microsoft.com/v6/ClientWebService/client.asmx"
    2012-11-30 22:35:21:668 912 558 PT WARNING: Cached cookie has expired or new PID is available
    2012-11-30 22:35:22:318 912 558 EP Got 7971F918-A847-4430-9279-4A52D1EFE18D redir Reporting URL: "http://statsfe1.update.microsoft.com/ReportingWebService/ReportingWebService.asmx"
    2012-11-30 22:35:22:319 912 558 Report Uploading 1 events using cached cookie, reporting URL = http://statsfe1.update.microsoft.com/ReportingWebService/ReportingWebService.asmx
    2012-11-30 22:35:22:623 912 558 Report Reporter successfully uploaded 1 events.

    Saturday, December 01, 2012 4:39 AM

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