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Exception code: 0xc0000005

    Question

  • WINDOWS 7 64 BIT.

    Hi all,

       I would like to shim one of my application. It installed and run fine with local admin rights, but getting error message when user (without admin rights) run. Event Viewer record following:

    =====================================
    Faulting application name: zzz.exe, version: 11.0.0.3, time stamp: 0x3cb4b033
    Faulting module name: abc.dll, version: 11.0.8.2, time stamp: 0x3cb49ad3
    Exception code: 0xc0000005
    Fault offset: 0x0000808d
    Faulting process id: 0x3d4
    Faulting application start time: 0x01cd7070b3ac29ff
    Faulting application path: C:\Program Files (x86)\zzz\zzz.exe
    Faulting module path: C:\Program Files (x86)\zzz\abc.dll
    Report Id: f2421918-dc63-11e1-99a6-0026b9b34626
    =====================================
    now if i give full permission to users of zzz.exe file and it works when user (without admin rights).
    Like to shim this software, so which compatibility fixes i can apply. i had tried localMappedobject and give path to this file, didn't work.

    I have tried to run as administrator or run as xp mode. no luck.

    thanks in advance


    No automatic settings

    Thursday, August 02, 2012 3:01 PM

Answers

  • Hi,


    From your description, the zzz.exe application’s issue should be more related to the incorrect permission not compatibility. For this type problem, please configure the correct permission of the user account.


    If some applications can run properly in the previous system but failed in Windows 7, it is the compatibility issue. We can try to launch it as compatibility mode or test it in XP Mode.


    Kim Zhou

    TechNet Community Support

    Monday, August 06, 2012 6:14 AM
    Moderator