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RunDLL error at startup.

    Question

  • Hi,
    At startup, after my screen loads, a RUNDLL window pops up stating

    "There was a problem starting msijre32.dll
    The specified module could not be found."

    I have gone online and typed this 'module' in and have not found answers that would apply.

    I have run my mcafee antivirus. No problem. There's no visible obstruction to the everyday running of the computer either. What is the problem here? What is this file?

    Please help me fix this.
    Thank you.


    Monday, April 02, 2012 8:55 AM

Answers

  • Hello,

    Based on internet searches, I found nothing about this DLL.

    Maybe it belongs to a developer individual application or a malware program.

    As you already run the McCafee scan, I would assume that this is not a malware program.

    Please try proceeding like that:

    • Uninstall all unused programs
    • Perform a clean boot: http://support.microsoft.com/kb/331796


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
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    • Marked as answer by Sabrina Shen Monday, April 16, 2012 3:11 AM
    Monday, April 02, 2012 9:03 AM
  • Hi ,

    Did you install any programs or applications, updates before the issue occurs?  Could you please provide the detailed error message for our further research? Have you checked the Event Viewer? It may contain information relevant to this issue.

    How to collect the Event Log

    ========================

    1. Click "Start", input "eventvwr" (without quotation marks) in the Search bar and press Enter.

    2. Right click on "Application" on the left frame, choose "Save Log file As"; in the pop-up window, click to choose the Desktop icon on the left frame, input "app" in the "File name" blank, and then click “Save”.

    3. Right click on "System", with the same method, save it as "sys".

    4. Locate the two saved log files on the Desktop and send them to us.

    You can refer to the following link to upload the information:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    Besides, I cannot find more information about msijre32.dll.Does it interfere with your computer function?

    Also, this issue can be caused by some related files were deleted by the antivirus program. If this is the case, it will not affect your system.

    • Marked as answer by Sabrina Shen Monday, April 16, 2012 3:11 AM
    Tuesday, April 03, 2012 7:05 AM
    Moderator

All replies

  • Hello,

    Based on internet searches, I found nothing about this DLL.

    Maybe it belongs to a developer individual application or a malware program.

    As you already run the McCafee scan, I would assume that this is not a malware program.

    Please try proceeding like that:

    • Uninstall all unused programs
    • Perform a clean boot: http://support.microsoft.com/kb/331796


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    • Marked as answer by Sabrina Shen Monday, April 16, 2012 3:11 AM
    Monday, April 02, 2012 9:03 AM
  • Hi ,

    Did you install any programs or applications, updates before the issue occurs?  Could you please provide the detailed error message for our further research? Have you checked the Event Viewer? It may contain information relevant to this issue.

    How to collect the Event Log

    ========================

    1. Click "Start", input "eventvwr" (without quotation marks) in the Search bar and press Enter.

    2. Right click on "Application" on the left frame, choose "Save Log file As"; in the pop-up window, click to choose the Desktop icon on the left frame, input "app" in the "File name" blank, and then click “Save”.

    3. Right click on "System", with the same method, save it as "sys".

    4. Locate the two saved log files on the Desktop and send them to us.

    You can refer to the following link to upload the information:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    Besides, I cannot find more information about msijre32.dll.Does it interfere with your computer function?

    Also, this issue can be caused by some related files were deleted by the antivirus program. If this is the case, it will not affect your system.

    • Marked as answer by Sabrina Shen Monday, April 16, 2012 3:11 AM
    Tuesday, April 03, 2012 7:05 AM
    Moderator
  • Please find the file msijre32.dll. Select properties for the file. Using the signatures tab. Find if there is any hints on what program it is and from what vendor. Perhaps a simple uninstall and install of the program will solve your problem.

    Since we cannot find the msijre32.dll on the web. Perhaps a break down of the filename will help (or just for fun).

    MSI = Common as Microsoft Windows Installer

    JRE = Common as Java Runtime

    32 = Indicate that is a 32 bit application. If you have a 64 bit windows the file will be in C:\windows\sysWOW64

    I don't think there is a Microsoft Windows Installer Java Runtime application.

    A search on msjre32.dll (without the i) show some trojan hits.

    Tuesday, April 03, 2012 12:52 PM