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Display all printers in “Select a Printer” – Windows 7

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  • Since moving our clients machines to Windows 7 we have found that some of the printers do not show up when students, teachers or administrators open the “Select a printer” window.

    The method used is going to Devices and Printers > Add a printer > Add a network, wireless or Bluetooth printer.  This then displays a list of printers on the network, but is only showing about 70% of the printers and it is always the same printers missing from the list. 

    If we go through “The printer that I want isn’t listed” option, teachers are able to search and display the missing printers, but some teachers have difficulty with this and we would prefer to keep students locked out of this area.  Our preference would be to have all the printers listed that are shared, or to at least pick which ones are displayed.

    Does anyone know how to identify why these printers do not display?  They are shared with the same setting at as the other printers and they are all installed on the same print server.

    We have a Windows AD domain with most servers being Windows 2008 R2.  One domain controller is 2008 and the other is 2008 R2.  Our print server is 2008 R2.  All servers and clients are fully patched, including Windows 7 SP1.  All servers and printers have fixed IP Address

    Friday, March 25, 2011 1:27 AM

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