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APPCRASH IEXPLORE.EXE????????????????? HELP PLEASE

    Question

  • HI ALL,

    I JUST BOUGHT MY COMPUTER 3 DAYS AGO AND NOW I'M GETTING THIS ERROR. IS IT SOMETHING I DID AND IF NOT ARE YOU SURE. VISTA/EXPLORER 7. CAN IT BE FIXED.

    Problem Event Name:                          APPCRASH

      Application Name:                             iexplore.exe

      Application Version:                           7.0.6000.16386

      Application Timestamp:                    4549b133

      Fault Module Name:                          Flash9b.ocx

      Fault Module Version:                        9.0.28.0

      Fault Module Timestamp:                 4553afb6

      Exception Code:                                  c0000005

      Exception Offset:                                00099589

      OS Version:                                          6.0.6000.2.0.0.768.3

      Locale ID:                                             1033

      Additional Information 1:                  8d13

      Additional Information 2:                  cdca9b1d21d12b77d84f02df48e34311

      Additional Information 3:                  8d13

      Additional Information 4:                  cdca9b1d21d12b77d84f02df48e34311

     

    I WOULD REALLY APPRECIATE SOME HELP FIXING THIS. AM I HURTING A BRAND NEW COMPUTER OR WHAT?

    THANKS

    • Moved by Carey FrischMVP, Moderator Friday, April 30, 2010 7:30 PM Moved to relevant forum category (From:Windows Vista Announcements)
    Sunday, March 04, 2007 6:07 AM

All replies

  • "Fault Module Name:                          Flash9b.ocx"

    By the looks of that, it's a problem with flash player. Please download the newest version (can't remember which version is the newest, so if that is the newest, then just ignore this post).

    Monday, March 05, 2007 1:18 PM
  • Should be related to the problem of Flash player.

    Try uninstall it and re-download/install it.

    Monday, March 05, 2007 6:58 PM
  • Thank you I have flash player 9, so it would be the newest, maybe I should try and get the older version???
    Tuesday, March 06, 2007 3:02 AM
  • http://www.adobe.com/products/flashplayer/public_beta/

    Uninstall flash player, then go to the above link. I don't think it's beta anymore, but I know that link works, since I just tried it. That is the exact flash player I am using, without any issues. Also, you should be using the lastest shockwave player:

    http://www.adobe.com/shockwave/download/download.cgi?

    Tuesday, March 06, 2007 3:25 AM
  • Any update?
    Thursday, March 08, 2007 2:16 AM
  • It sounds to me like a Internet Explorer problem. I think you need to run Disk Check, and Disk Cleanup

    If it is Windows Xp, Click Start, My Computer, RIGHT CLICK your hard drive's icon and select Properties,

    click on the tools tab and select Error Checking click Automaticly fix errors check box and click Start.

    it will tell you to restart your computer, do so and after your computer restarts the Disk Check program will start and

    fix errors

     

    Hope this helps

     

    Monday, October 08, 2007 12:49 AM
  • I happen to face exactly the same problem with "slownlo50"...On a new laptop with WVista Home Premium OS...Suddenly I cant shut down my IE7 Web pages.They ask me to restart or close manually.When I do it after several attempts the page finally shuts down.

    I followed all instructions you gave to "slownlo50" who reported the same error ...ie.Disk error chk, disk clean  up and defragmantation,also unistalled/installed Adopbe Flash Player9 latest edition.

    However the problem persists.

    Could some one tell me how to fix this error???

    In his thread "slownlo50" did not reply if he finally restored the error, and how??

    Thanks,

    Regards.

     

     

     

    Tuesday, December 04, 2007 9:38 PM
  • hi there. i had the same problem but with a different fault Module name. Advanced advisor-1.dll  what do i need to do??
    Saturday, July 05, 2008 9:43 PM
  •  Slownlo50 wrote:

    HI ALL,

    I BOUGHT MY COMPUTER LESS THAN A MONTH AGO AND IT GIVES ME ERROR SAYING THERE IS A PROBLEM WHICH I HAVE REMOVED A FLASH PLAYER BUT IT STILL SAYS THEIR IS AN ERROR WITH APPCRASH. I NEED SOME HELP TO REMOVE THIS.

     

    -MARINA-

    Problem Event Name:                          APPCRASH

      Application Name:                             iexplore.exe

      Application Version:                           7.0.6000.16386

      Application Timestamp:                    4549b133

      Fault Module Name:                          Flash9b.ocx

      Fault Module Version:                        9.0.28.0

      Fault Module Timestamp:                 4553afb6

      Exception Code:                                  c0000005

      Exception Offset:                                00099589

      OS Version:                                          6.0.6000.2.0.0.768.3

      Locale ID:                                             1033

      Additional Information 1:                  8d13

      Additional Information 2:                  cdca9b1d21d12b77d84f02df48e34311

      Additional Information 3:                  8d13

      Additional Information 4:                  cdca9b1d21d12b77d84f02df48e34311

     

    I WOULD REALLY APPRECIATE SOME HELP FIXING THIS. AM I HURTING A BRAND NEW COMPUTER OR WHAT?

    THANKS

    • Proposed as answer by CONVICTION oo7 Wednesday, March 31, 2010 10:14 PM
    Friday, September 19, 2008 3:50 AM
  •  

    how i solve the problem?
    Monday, November 10, 2008 3:48 PM
  •  

    how i solve the problem?

    hey

     

    guys i am sorry but seems like the adobe labs are still working on  solution for this problem the next flash (10.1)

     

    is gona be a definite fix but until then its gona stay i have the same problem on Windows 7 Ultimate 64 bit its seem to happen only to 64bit operating systems if u can run in compatibility mode with XP 32 bit sever pack 2 it should fix ur problem or u can wait till flash player 10.1 (the beta is now downloadable)

     

    Wednesday, March 31, 2010 10:22 PM