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Problem installing Sound Blaster Audigy SE SB5070 in Windows 7 PC

    Question

  • Despite our considerable IT skills and patience we cannot get an Audigy SE SB0570 sound card to install properly. We have tried every available driver, and have tried various suggestions from a variety of support forums but the drivers for this card just do not install properly. Windows 7 appears to attempt to install both the Microsoft native driver and the SB Audigy driver at the same time. I am sure somebody knows how to fix this so can you please help us before I throw the whole machine out of the Window!!

    Wednesday, March 10, 2010 5:56 PM

All replies

  • Hi,

    First of all, I want to confirm the version of your motherboard. Is there a sound card on your motherboard already?

    If there is so, please disable the device first in the device manager and then install the device.

     

    You can download the driver here: http://support.creative.com/Downloads/searchdownloads.aspx?filename=SB24_PCDRV_LB_1_04_0090.exe

     

    If it doesn’t work, please change a PCI connection of your sound card if you can.

     

    If you still have some problems, please post here.

    Thursday, March 11, 2010 9:26 AM
  • Hi Leon

    Many thanks for your suggestions. The card is in a Dell Poweredge T105 server that does not come with a sound card. The driver you referenced ending with 0090 is one of the ones we have tried. Regrettably this did not work. With regard to the PCI slots there is only one in this machine. To further expand on what we have done, we uninstalled the driver from the Windows Cotrol Panel / Device manager and removed all of the Creative Labs software. Then we did a clean re-boot of Windows 7 followed by a shutdown and re-installation of the sound card. Windows recognised the hardware and proceeded to install the driver. During this process a few weird things happened. First of all we got a message flegged up momentarily saying "waiting user input" followed by a pending notice. The pending status remained for several minutes before we got the message Driver Installed successfully. Going immediately then to the Control Panel/Device Manager/ sound there was two entries against the SB Audigy - one showing a Microsoft Driver and other Creative Labs driiver - both with the exclamation mark. Clicking on these brought up the property box with the entry "Windows cannot install the device driver for this hardware, The driver may be corrupted or missing (code 39)".

    So, do you have any other suggestions?

    Thursday, March 11, 2010 2:08 PM
  • I'm having the same exact problem. I recently installed Windows 7 Ultimate, I have every other device and it's drivers working except for my sound card. I also have the SB0570 Sound Blaster Audigy, I honestly don't know what to do at this point, I've downloaded countless drivers, support packs, and windows update drivers, but they don't seem to work. They would all say successful installation, but I would still have a red "x" on the icon. Does anyone know a solution to this? I might just take this piece of ____ that Creative Labs created, cause they're to f*cking lazy to make proper drivers for Windows 7.
    Saturday, April 03, 2010 7:10 AM
  • I think is because creative is to cheap to pay microsoft to sign thier drivers and they will not stay in for nore than 1 restart. I had a plan to make a cert with software development tools that can be reused on the same coputer but had not figured out how yet same problem!
    Saturday, April 17, 2010 5:36 PM
  • i have this sound card and windows automatic update downloaded it for me on its own. the thing is that since i changed my sound to this card i keep getting Hardware Malfunction the system has halted.
    Monday, October 25, 2010 5:48 PM