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Remote Desktop XP SP3 and Daul Monitors

    Question

  • When a techie remote a machine with two monitors, once he/she disconnect the session if he/she reboots or shutdown the machine. When the user  logs in she/he will lose the second moinitor. Than we have to set the second monitor back again for the end users.

    I don't know if it's remote desktop or the video driver that causing this, but it only happen when we use remote desktop to remote a machine on the network with daul monitors. All our machine have dual monitors.

    Our environment is Windows XP SP3 with upgrade remote desktop to Upgraded to WindowsXP-KB969084-x86. All PCs have Intel HD Graphics Family version 8.15.

    Wednesday, May 23, 2012 11:33 AM