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Error 1723 there is a problem with this windows installer package. a dll required

    Question

  • I've tried installing Microsoft Office in my fresh installed windows(Windows 7)

    then i recieved this error:

    Error 1723 there is a problem with this Windows Installer package. A DLL required for this install to complete could not be run.

    then after that a window popup saying Mircosoft bootstrapper stop working,

    please help me, i can't really find a solution to fix it except to reinstall windows, again. 

    Sunday, February 17, 2013 3:53 AM

Answers

  • Hi Jeric,

      

    Its possibility it might be a corrupt disk. Try the following to see if it will install.

    Insert the Office 2010 disk

    Click Start > Computer

    Open the Office disk, click Organize

    Click Select All

    Click Organize

    Click Copy

    create a folder on the desktop or Documents folder, click Organize > Paste

    The try installing Office again.

    If that does not work, try running the Windows Installer Utility:

    http://support.microsoft.com/kb/555175

    Regards,


    MCT / MCITP / MCTS / MCSA / MCSE / MCP / C|EH / CCNA

    Sunday, February 17, 2013 8:33 AM
  • this is happened due to ::

    1.your ram memory is full

    2.your ms office is not support in your system

    3.your ms office is not genuine

    4.your system is infacted with virous or malware

    5.or some hardware problem.

    you can got it:::

    1.remove the virous or malwrae from your system

    2.repair you hardware or harddisk

    3.update your system

    4.and then try to insatll it

    another one::

    1.first copy the ms office in your c drive

    2.after that organize the file

    3.restart your system

    4.and try to install it.

    another one::

    1.For most windows operating systems go to the %system%\system32\ directory and remove the READ-ONLY attribute for mfc42.dll, mfc42u.dll and msvcrt.dll files

    2.if you have Microsoft's IIS and McAffee (or other AntiVirus products) services running, stop them

    3.Retry the install

    4.it should install fine

    5.Be sure to restart the IIS and McAffee services after the install completes


    love is rock!!!

    Sunday, February 17, 2013 5:58 PM
  • Hi,


    What’s the result if you install other programs?

    You can also check whether the Office installation package is damaged.


    Regards,


    Vincent Wang
    TechNet Community Support

    Monday, February 18, 2013 8:33 AM
    Moderator

All replies

  • Hi Jeric,

      

    Its possibility it might be a corrupt disk. Try the following to see if it will install.

    Insert the Office 2010 disk

    Click Start > Computer

    Open the Office disk, click Organize

    Click Select All

    Click Organize

    Click Copy

    create a folder on the desktop or Documents folder, click Organize > Paste

    The try installing Office again.

    If that does not work, try running the Windows Installer Utility:

    http://support.microsoft.com/kb/555175

    Regards,


    MCT / MCITP / MCTS / MCSA / MCSE / MCP / C|EH / CCNA

    Sunday, February 17, 2013 8:33 AM
  • this is happened due to ::

    1.your ram memory is full

    2.your ms office is not support in your system

    3.your ms office is not genuine

    4.your system is infacted with virous or malware

    5.or some hardware problem.

    you can got it:::

    1.remove the virous or malwrae from your system

    2.repair you hardware or harddisk

    3.update your system

    4.and then try to insatll it

    another one::

    1.first copy the ms office in your c drive

    2.after that organize the file

    3.restart your system

    4.and try to install it.

    another one::

    1.For most windows operating systems go to the %system%\system32\ directory and remove the READ-ONLY attribute for mfc42.dll, mfc42u.dll and msvcrt.dll files

    2.if you have Microsoft's IIS and McAffee (or other AntiVirus products) services running, stop them

    3.Retry the install

    4.it should install fine

    5.Be sure to restart the IIS and McAffee services after the install completes


    love is rock!!!

    Sunday, February 17, 2013 5:58 PM
  • Hi,


    What’s the result if you install other programs?

    You can also check whether the Office installation package is damaged.


    Regards,


    Vincent Wang
    TechNet Community Support

    Monday, February 18, 2013 8:33 AM
    Moderator