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USB 2.0 Drivers for Windows 7

    Question

  • I was using Windows XP Media Center Edition prior to installing Windows 7.  Prior to the complete install, all of my USB ports were 2.0.  After the install, only 1 of my USB ports are 2.0.  I have, through device manager, updated, uninstalled and reinstalled the drivers, checked and updated BIOS, and still no luck.  Per Device Manager, I have Intel 82801G (ICH7 Family) USB 27C8, 27C9, 27CA, and 27CB.  Is there something I am missing attempting to get these back to USB 2.0 status?  I have looked at the Microsoft site for the drivers and they have been removed or are no longer available.

    Thank you
    Thursday, August 06, 2009 1:03 PM

Answers

  • Hello,

     

    First you might keep windows update regularly to obtain the latest driver for your device. Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait or push the motherboard manufacturer to upgrade its driver ASAP. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

    Andy

    • Marked as answer by Andy Song Monday, August 10, 2009 11:51 AM
    Friday, August 07, 2009 8:04 AM