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HELP IN RESTORE

    General discussion

  • HOW DO I GET MY COMPAQNPRESARIO CQ57-339WM NOTEBOOK PC BACK TO WHEN I FIRST GOT THE COMPUTER NEW IT DOESNT GIVE ME OPTIONS TO GO BACK TO THEN PLEASE HELP THANK YOU CHARLENE......
    Saturday, November 17, 2012 7:42 PM

All replies

  • Charleneif you have a win 7 dvd you can boot from that and chose the option called refresh/repair my computer (sorry not on a computer atm, so I am a little vague).


    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    Sunday, November 18, 2012 6:04 AM
  • Hi,

    The manufacturer status for the notebook is not customized by Microsoft. I would like suggest you contact Compaq support for further help.

    Regards.


    Spencer

    TechNet Community Support

    Monday, November 19, 2012 9:17 AM