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apphangb1 windows 7

    Question

  • I am not a pro by any means. I have a client who gets the following "Problem Event Name: AppHangB1" and so have researched this issue. Maybe I'm too simplistic, however it would seem to happen with many applications using Windows 7 64bit and in some cases Windows Vista. for example: a fresh install of Windows 7 Enterprise as well as a fresh install of CS4 Production Premium, Internet Explorer freezes/hangs up, Please help!!! , Application Name: ProToolsLE.exe, Application Name:    explorer.exe, Application Name: LPU2428_VS.vshost.exe, Application Name: opera.exe, AppHang B1 error causing AutoCAd to shut down, Application Name: dvdshrink, Application Name: patran.exe and many more. I found one reply that said it is the fault of the  3rd party applications, mind you Application Name:    explorer.exe is not 3rd party. Why is it that Microsoft hasn't addressed this issue properly? Can it be just the fault of all the other software programs? I may be simplistic but I just don't buy that.

    quests
    Wednesday, October 27, 2010 10:24 PM

Answers

  • Hi,

    This issue can be caused by several reasons such as program conflict, incompatible drivers and third party add-ons.

    To troubleshoot this, please perform the following steps:

    1. Update BIOS and device drivers to the latest version

    2. Clean Boot mode.

    3. Reset IE

    Hope it helps.

     


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    • Marked as answer by Vivian Xing Wednesday, November 03, 2010 2:50 AM
    Friday, October 29, 2010 5:38 AM