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Can't get Laptop to recognize wireless router ?

    Question

  • Have one laptop that connects/recognizes the wireless router...but can't connect to the internet ?  Prior to changing the wep key for the system...this laptop would connect ?

    Have another laptop and a couple printers working fine on this home network (keys changed also on these)...but the Toshiba will not go on-line ?

    The only other thing that changed is the 2 desktops now have Win 7 Pro...the other laptop that's connecting is XP Home SP3 and the problem Laptop is also XP Home SP3,  Have checked and doublke chedcked the key...it is correct and must be if the router reco9gnizes the laptop in the rougter configuration/attached devices.

    Pleas suggest what might be going on here...and how I can get the laptop re-connected to the Internet ?

    On laptop...Network Connections shows a status of "Connected" as does the little network icon in system tray.

    Thanks, Tim

    Thursday, February 18, 2010 1:39 PM

All replies

  • Hi, 

     

    When you say the 'Network Connections' status shows 'Connected' have you had a look at the details of the connection to see the IP range?

     

    Just double click the connection and select the 'Details' tab to get this information, this will give you a better indication of if the laptop is actually seeing your router or if it has a self assigned address.

     

    Let me know,

    Saturday, June 12, 2010 11:21 AM