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Some Control Panel Links are not working. How can I fix It? Windows 7 profesional x64

    Question

  • I have recently installed windows7 professional x64. And everything appeared to work well until I've tried to change sharing setting.

    I open Network and sharing center via contol panel(I've tried to do this by clicking on network icon in taskbar, but when I clicked "open network and sharing center", nothing happened). But when I pressed "change advanced sharing settings" nothing happened, although 2 inks above it works.

    Later I found that this link is not the only, which is not working.

    When I open control panel with view by category, when I press on cotegory name it opens, but if I click on subcategory nothing happens. When control panel runs with icon view, all the icons work correctly. But inside icon window very few link work. I suppose that links that should open in control panels window doesn't work, but the links which opens in a new window works. So in control panel I can go only one level bellow and if the link opens in new not control panel window it works, if not(should open 2nd level) it doesn't work.

    And there is another problem related to this. When I right-click computer -> Properties, nothing happens. Althoug I can open it via control panel(icon view) -> system -> change setting (near computer name).

    Somebody knows the solution? Please, help me!

    Wednesday, July 20, 2011 1:59 PM

Answers

  • Hi,

    Now, it seemed that you had encountered a boot loop and the System Restore could not be used.

    You may see whether the suggestion provided by ketchup214 helps in the following link.

    http://www.sevenforums.com/crashes-debugging/28521-system-protection-lost-2.html

    Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, July 25, 2011 2:20 AM

All replies

  • Run the SFC  /SCANNOW  command. This will check and repair if necessary any critical Windows system files.

    Click on Start/All programs/Accessories  then
    Right click on Command Prompt option and select 'Run as administrator'.
    (or "Safe Mode" open a Command prompt)
    At the command prompt enter:  SFC  /SCANNOW

    Windows 7 - SFC SCANNOW Command - System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
    http://support.microsoft.com/kb/929833

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista:
    http://support.microsoft.com/kb/928228


    J W Stuart: http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.
    Wednesday, July 20, 2011 2:49 PM
  • Thank you for reply. But SFC found 0 errors. And problem is still here.
    Thursday, July 21, 2011 1:00 PM
  • Virus Removal Info
    Download the free version of Malwarebytes, it will detect and remove most viruses.
    http://www.malwarebytes.org/products/malwarebytes_free

    Norton Power Eraser
    http://security.symantec.com/nbrt/npe.asp?lcid=1033
    Note: Because the Norton Power Eraser uses aggressive methods to detect these threats,
    there is a risk that it can select some legitimate programs for removal.
    You should use this tool very carefully, and only after you have exhausted other options.

    Also:
    Take a hard look at your current AV software, is it up to date or old and outdated product.

    Unexplained computer behavior may be caused by deceptive software
    http://support.microsoft.com/kb/827315


    J W Stuart: http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.
    Thursday, July 21, 2011 1:38 PM
  • The system was installed 3 days ago and immidiatly after install I've installed Kaspersky Crystal and updated it. Only after this I installed drivers and programs.
    So there is small possibility of virus. Should I run scan with malwarebytes or kaspersky will be enough?
    Thursday, July 21, 2011 2:11 PM
  • Start with Malwarebytes, then run Kaspersky.

    J W Stuart: http://www.pagestart.com

     


    Never be afraid to ask. This forum has some of the best people in the world available to help.
    Thursday, July 21, 2011 2:18 PM
  • Also open a command Prompt by right clicking and select 'Run as Administrator'
    and then at the command prompt type:  chkdsk  /f  /r    then press the enter key.


    J W Stuart: http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.
    Thursday, July 21, 2011 2:25 PM
  • chkdsk 0 errors.

    Malwarebytes nothing found
    Kaspersky nothing found

    What should I do next?

    Thursday, July 21, 2011 2:37 PM
  • Windows 7 - Repair Install:
    http://www.sevenforums.com/tutorials/3413-repair-install.html
    "This will show you how to do a repair install to fix Windows 7 and preserve your user accounts, data, programs, and system drivers."

    If the repair does not fix the problem then reinstall Windows from scratch ("Custom"/Clean install).


    J W Stuart: http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.
    Thursday, July 21, 2011 2:52 PM
  • I run repair install. But after last phase("Transfering files"). After restart. It's shows window with message "Windows could not complete the installation. To install Windows on this computer, restart the installation". Before this window appears it shows "Setup is starting services". But after restart this window appears again. How to fix it?
    Thursday, July 21, 2011 6:23 PM
  • Try the following:

    How to repair and reboot to Windows 7:


    a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.

    b) Select the correct keyboard input method and click ‘Next’.

    Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the display.

    c) The System Repair tool will search for a valid operating system and will report that “Windows found problems with your computer’s startup options. Do you want to apply repairs and restart your computer?”

    d) Click ‘Repair and restart’ and reboot again to the Windows 7 System Repair environment.

    e) Click ‘Next’ at the keyboard selection prompt and when the ‘System Recovery Options’ screen appears verify that the “Use recovery tools that can help fix problems starting Windows” is selected.

    f) Now from the menu list select the ‘Command Prompt’ option.

    g) At the DOS prompt type the following three commands:

    bootrec.exe  /fixmbr

    bootrec.exe  /fixboot (may return an 'Eliment not found' message)

    bootrec.exe  /RebuildBcd

    h) Close the command prompt window and click the ‘Startup Repair’ option.

    i) The repair process may take some time, so wait until the process completes at which point you will see two messages “Windows cannot repair this computer automatically” and “Startup Repair cannot repair this computer automatically”.

     

    Note: Please perform step j as detailed below, startup repair must be run multiple times.

    J) Close this message window by clicking on the X in the upper right corner of the Send/Don’t send window. Next click on the ‘View advanced options for system recovery and support’ option and from the main menu once again click ‘Startup Repair’. This time the repair process may only that a few seconds and when prompted “Startup Repair could not detect a problem”, click ‘Finish’  and run the ‘Startup Repair’ option one more time, click ‘Finish’, and then remove the System Repair DVD and click ‘Restart’.  Reboot the computer.


    J W Stuart: http://www.pagestart.com


    Never be afraid to ask. This forum has some of the best people in the world available to help.
    Thursday, July 21, 2011 7:09 PM
  • I tried to do this from win7 install DVD. On screen where "Install now" button is located I have pressed "Repair your computer". Then I saw a screen something like "searching windows" Then I selected "windows 7 (C://)". There were no messages like you wrote. I now see a "System recovery options" window. What should I do?

    P.S. Startup repair from this options found 0 errors.

    Friday, July 22, 2011 9:56 AM
  • Hi,

    You may launch Windows RE, then use System Recovery to recover the computer to a working state. Finally, please try to make a repair installation.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, July 22, 2011 10:47 AM
  • When trying to do system recovery, after selecting restore point. I get a message sying "system protection must be turned on..."(somethibg like this). So recovery is not possible. If you read all the post, you see that last problem appeared after I tried to do repair install. So I don't know what to do now to start windows.
    Friday, July 22, 2011 12:36 PM
  • Hi,

    Now, it seemed that you had encountered a boot loop and the System Restore could not be used.

    You may see whether the suggestion provided by ketchup214 helps in the following link.

    http://www.sevenforums.com/crashes-debugging/28521-system-protection-lost-2.html

    Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, July 25, 2011 2:20 AM
  • Hi Guys I need a web link for control panel troubleshooting guides from html. I tried using the link from troubleshooting help but it does not work. Can someone help.

    <a class="shellExecuteLink" href="shortcut:%25systemroot%25\system32\control.exe /name Microsoft.Troubleshooting" title="Click to open Troubleshooting in Control Panel"><img src="mshelp://help/?id=Microsoft.Windows.Resources.ShellExecuteTopicIcon" helpImage="ShellExecute">Click to open Troubleshooting.</a>

    Please quick help.

    Regards,

    Joel Rotich

    Sunday, April 01, 2012 8:40 AM
  • Hi, I had the exact same problem. None of the icons in the control panel worked and my computer was not visible to others on the network I joined. I followed almost all the steps given in this thread and nothing worked. I tried system restore to an earlier point in the normal mode which didn't work (the system restore window doesn't open, but just flashes and disappears). Hence I restarted the computer in safe mode and ran the system restore through command prompt (I restored it to a point which was 2 days in advance to the current one, before I installed some weird software). This worked and everything seems good and normal now. 

    The cause for this could be two things:

    1. Virus through my external hard disk

    2. I ended a Microsoft Script accidentally (Thanks to my mouse!) in the task manager

    I hope this helps.

    Monday, April 22, 2013 11:13 AM