none
Error code 80070424

    Question

  • What is this?
    My Windows Update stoped working yesterday. The program just says "error code 80070424" when I try to update manually.
    The problem is that I can't have the automatic update available. Can someone help me fix this?

    Tuesday, June 03, 2008 8:38 PM

Answers

  • Wilda08

     

    Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option.

     

    In the Command Prompt window, Paste the following command.

     

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

     

    Press ENTER.

     

    You should see a popup that says the command succeeded.

     

    Exit the command prompt and try Windows Update again.

     

    Let us know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the right of this message.
    This will help others who are having this issue find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Thursday, June 05, 2008 12:54 AM
    Moderator

All replies

  • Wilda08

     

    Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option.

     

    In the Command Prompt window, Paste the following command.

     

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

     

    Press ENTER.

     

    You should see a popup that says the command succeeded.

     

    Exit the command prompt and try Windows Update again.

     

    Let us know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the right of this message.
    This will help others who are having this issue find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Thursday, June 05, 2008 12:54 AM
    Moderator
  • Hello a did the same command for the same problem and i have ERROR and it recommand me ti debug .DLL
    please help ..
    Friday, June 06, 2008 3:11 PM
  • Thank you for the help. I reinstalld vista and now it all works fine.
    Friday, June 06, 2008 8:20 PM
  • Wilda08

     

    OK, sorry you had to go to the trouble of reinstalling, but I am glad this fixed the problem.

     

     


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Friday, June 06, 2008 9:42 PM
    Moderator
  • I have the same problem and I already tried allthings that I found in the internet.

    I did your sugestion and the command was succeeded, but I still have the error code 80070424.

    Before it I tried to reinstall the WUA using WindowsUpdateAgent20-x64.exe /wuforce, but despite the parameter 'wuforce' the program show me "Install is not needed since windows update agent is already installed."

     

    Please help me.

     

     

     

    Monday, June 09, 2008 2:58 AM
  •  

    i have the same problem, hp laptop, vista home premium, do little more than listen to the sidebar radio @ work, i believe windows updated itself into no longer updating.

     

    Monday, June 09, 2008 6:14 AM
  • Walter and iferg0t

     

    Go to the following thread and try the procedure I posted there.

     

    windows update error 8E5E0442 - TechNet Forums:
    http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=3448011&SiteID=17

     

    Post back here and let us know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top right of this message.
    This will help others who are having this issue find the answer quicker.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Monday, June 09, 2008 9:03 PM
    Moderator
  • Done & Done... Worked like a Charm, you definately are an MVP!

    Keep up the great work and fast response times, i struggled with this for many days before finding this forum!

    Monday, June 09, 2008 10:15 PM
  • That's great, glad this worked for you. Thank you for the kind words.

     

     

    Enjoy.

     

     




    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Monday, June 09, 2008 11:34 PM
    Moderator
  •  

    excellent ive tried numerous solutions without any success noticed your solution excellent thank you xxx
    Wednesday, June 11, 2008 3:51 PM
  • Debs

     

    Your welcome, glad this helped.

     

     


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Wednesday, June 11, 2008 5:32 PM
    Moderator
  • THAAAAAAAAAAAAAANKKK YOOOOOOOOOOOOOOOOOOOOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    it fix the problem you are da BEST!!!!!!!
    thanks
    Friday, June 13, 2008 4:21 PM
  • Fafaffy

     

    Your welcome. 4 birds with one stone, not bad.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top right of this message.
    This will help others who are having this issue find the answer quicker.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Friday, June 13, 2008 7:17 PM
    Moderator
  • Tested all the instructions I found online and all had no luck with solving the problem. Then came across this post, tried it and after retrying updates it all works fine.

    Thanks very much Ron, you've made me believe in vista again!!
    Saturday, June 14, 2008 9:50 PM
  • Your welcome, glad this helped to solve the problems.

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Saturday, June 14, 2008 10:35 PM
    Moderator
  •  Ronnie Vernon MVP wrote:

    Wilda08

     

    Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option.

     

    In the Command Prompt window, Paste the following command.

     

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

     

    Press ENTER.

     

    You should see a popup that says the command succeeded.

     

    Exit the command prompt and try Windows Update again.

     

    Let us know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the right of this message.
    This will help others who are having this issue find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

     

    Thanks, that worked for me. any idea why it happened?

    Sunday, June 15, 2008 11:35 AM
  • Moosey

     

    There isn't anyway easy to determine why a particular DLL loses it's registration on the system. This is something a developer will need to track down.

     

    Glad this helped.

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, June 15, 2008 4:07 PM
    Moderator
  • Hi

    I'm having the same trouble with the windows update, i have tried every solution on the net and nothing seems to work. Can anyone else shed some light on what i could try.

    Thanks
    Tuesday, June 17, 2008 12:19 AM
  • Bone

     

    If nothing you have found here has helped, I would recommend using the free Windows Update support that Microsoft is offering. Here is the link.

     

    Windows Update No-Charge Unlimited Support:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Tuesday, June 17, 2008 1:25 AM
    Moderator
  • i have same problem with 'error code 80070424' and its been solved becouse of this. thanks. really usefull.
    again, thanks!.
    Tuesday, June 17, 2008 4:22 PM
  • Matahari

     

    I'm very glad this helped solve the problems. Enjoy your computing.

     




    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Tuesday, June 17, 2008 11:05 PM
    Moderator
  •    God Blessed You, Ronnie, you save my life! About two weeks I scream after help,nobody give me a right solution,even a guy from Microsoft Support! You are a real MVP!

    Wednesday, June 18, 2008 8:43 AM
  • Worked for me! Smile, Thanks ALOT.

     

    Friday, June 20, 2008 9:49 PM
  • I'm very happy that this fix seems to helping so many people.

     




    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Friday, June 20, 2008 10:58 PM
    Moderator
  • TY! This fix worked. Much appreciated.

    Sunday, June 22, 2008 8:22 PM
  • Hi  I too have had this trouble , I entered the sentence into my command prompt and it was successful, however I have to repeat this everytime I start up the computer, so i enter it everytime, until now it says:-

     

    The module "C:\WINDOWS\SYSTEM32\WUAUENG.DLL was loaded but the call to DllRegisterServer failed with error code 0x80070430,  i have also tried the other comand prompt entries found in the other thread mentioned but it made no difference. is there any other ways to fix this, or is it just goin to be an ongoing problem.

     

    I have search for this new error code but returned no results, Any Ideas?

     

    Thanks Jaclyn

    Monday, June 23, 2008 7:08 AM
  • thank you very much

     

    Tuesday, June 24, 2008 10:58 PM
  • Jaclyn

     

    You may have a more complex problem. I wouild suggest taking advantage of the free Windows Update support that Microsoft is offereing right now.

     

    Here is the link.

     

    Windows Update No-Charge Unlimited Support:
    https://support.microsoft.com/oas/default.aspx?gprid=6527

     

     

    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Wednesday, June 25, 2008 12:42 AM
    Moderator
  • Bigeze

     

    Very glad this helped you.

     

    --------------------

    Ronnie Vernon

    Microsoft MVP

    Windows Desktop Experience

     

    Wednesday, June 25, 2008 12:44 AM
    Moderator
  • Your my hero !!!!!!!!!!!!!!!!

     

    Thanx,

    Frank

     

    Thursday, June 26, 2008 1:04 PM
  • Thanks it works

     

    Monday, June 30, 2008 2:28 PM
  • Thanks

    Saturday, July 05, 2008 11:09 AM
  •  

    Excellent ......... was just about to give up when this worked

     

    Thanks Smile

    Sunday, July 06, 2008 10:45 PM
  •  

    Thank You So Much.
    Tuesday, July 08, 2008 7:05 AM
  • Very useful fixed my issue in seconds really appreciate it. Found several other websites telling me to do all these wierd things none worked tried this one fixed it right away. Thank you.
    Tuesday, July 08, 2008 10:56 PM
  • Shadg

     

    Your welcome.

     

    I'm very pleased that this fix has helped so many people.

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Wednesday, July 09, 2008 12:53 AM
    Moderator
  • Worked for me!! Thanks

     

    Friday, July 11, 2008 5:22 PM
  • Your an angel

    Wednesday, July 16, 2008 5:13 PM
  •  

    i did what you wrote and got a little screen up that said failed to load...module could not be found....any suggestions for on how to fix that

     

     

    thank you for your help,

    jimi 

    Saturday, July 19, 2008 5:41 AM
  • Hi Ronnie

    I had a loooong talk with a help desk from Microsoft about this issue.

    And we fould the following solution:

     

    in the Rededit we went into following sub folders:

    HKEY_LOCAL_MACHINE

    SYSTEM

    CurrectControlSet

    Services

     

    Here we saw that the folder "wuauserv" was missing after installing SP1 on my Vista 32bit.

     

    We found this folder on another machine and made a right click "Export".

    And on my machine we just 2xclicked on the Reg file and installed it again, and now it is in above mentioned subfolders under

    HKEY_LOCAL_MACHINE

    SYSTEM

    CurrectControlSet

    Services

    wuauserv

     

    After restarting the Windows Update - everything is running again.

     

    Just for info if someone needed it

     

    Best regards

    Michael from Denmark

     

    Wednesday, July 23, 2008 10:50 AM
  • Michael

     

    Thank you very much for taking the time post this excellent information. This is something else that the users having this problem can check.

     

    I marked your post as 'Helpful'.

     

    Regards,

     


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Wednesday, July 23, 2008 3:56 PM
    Moderator
  • Thank you very much.....very helpful!  
    Thursday, July 24, 2008 10:40 PM
  •  Ronnie Vernon MVP wrote:

    Wilda08

     

    Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option.

     

    In the Command Prompt window, Paste the following command.

     

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

     

    Press ENTER.

     

    You should see a popup that says the command succeeded.

     

    Exit the command prompt and try Windows Update again.

     

    Let us know the results.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the right of this message.
    This will help others who are having this issue find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience


    IT REALLY WORKED. THANK YOU VERY MUCH!
    Can I join this helping thread to help customers in their needs.
    Please let me know   rogue.legend@yahoo.com
    I know some stuff too..   ;D
    Monday, July 28, 2008 8:36 AM
  • Roguenite

     

    Your welcome, glad this helped.

     

    IT REALLY WORKED. THANK YOU VERY MUCH!
    Can I join this helping thread to help customers in their needs.
    Please let me know   rogue.legend@yahoo.com
    I know some stuff too..   ;D

     

    Of course, these are public forums, everyone is welcome to answer questions.

     

     

    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Monday, July 28, 2008 2:15 PM
    Moderator
  • Dera Mike,

    i read everything about this problem,and still have problems. this file is missing.i try everything what i found on the internet, but nothing is working. I have Windows Vista Home premium 32bit. If its possible to help me i will be great full to you. I will send you detailed mail what computer is showing me. when I tray to fix this error 80070424 he shoves me another code error.
    if you can,help
    in advance
    thanks
    gago
    my e mail address:gago_p@hotmail.com

    P.S:if anyone else can help send me e mail or post it...   
    Thursday, July 31, 2008 12:36 PM
  • Hi Gago

     

    I will send you the file on your hotmail (from my computer)

    Dont know if it works as I am running a Danish version of Vista 32bit.

     

    We will try

     

    You need to 2xclick on the file and install it when asked.

     

    Please let me know if it worked.

    Best regards

    Mike

     

    Thursday, July 31, 2008 12:48 PM
  • Hi, i got the same problem, im at a loss here, after this code, and i tried to fix it from various other suggestions, i get the error code 0x80070005, so, i hope that you can help me aswell mike
    Friday, August 01, 2008 12:04 PM
  • Are you also missing this folder ?

     

    I dont know if it helped Gago - Hoped that he would leave a note here.

     

    If your folder is missing - please send me your mail and I will send it to you.

     

    Best regards

    Mike

     

    Friday, August 01, 2008 12:10 PM
  • Well, you are a solution cracker... don't get me wrong about the cracker word, simple and effective!

    Thank's again mate
    Friday, August 01, 2008 12:11 PM
  • Did you solve the problem.

    What did you do ?

     

    Friday, August 01, 2008 12:13 PM
  • Oh boy, i posted in the wrong forum, but nwm that, i found a great solution for Vista

    as following:

    "Press the start botton, then /all programs/accessories/ then right click the Command Promt and select "Run as administrator" then press continue
    Command Promt will appear and copy this line string: REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL
    right click in the command promt window and left click paste in the menu.

    then a window should appear that says it's something like:

    Dll RegisterServer in
    C:\Windows\SYSTEM32\WUAUENG.DLL succeeded.

    then press ok

    Hope it will work Smile
    Friday, August 01, 2008 12:24 PM
  • Oh, and i did a huge mistake i see, because its in the same forum, im quite confused right now.... sorry, sounds like i took credit for it, but im not...
    Friday, August 01, 2008 12:32 PM
  • Glad it worked Surprise)

     

    Friday, August 01, 2008 12:34 PM
  • No no, it worked fine with out, don't think I got the proplem as Gago, so, im just abit confused right now, sorry for making you confused aswell hehe, abit embarresd aswell
    Friday, August 01, 2008 12:37 PM
  •  bentandersen wrote:
    No no, it worked fine with out, don't think I got the proplem as Gago, so, im just abit confused right now, sorry for making you confused aswell hehe, abit embarresd aswell


    I think i got a melt down right now....
    Friday, August 01, 2008 12:39 PM
  • Hi Mike,

     

    My name is Jose as Gago am experience the same problem with Vista update,

    can you help me aswell??

     

    I have Windows Vista Home Premium with SP1

    I have an Acer Intel Core Dual CPU T5250

    1.50Hz 2.00G RAM and 32-bit OS

     

    Please I don't know what else i can do! I can update my Laptop since 3months ago.

    Best regards.

    Jose

     

    Saturday, August 02, 2008 5:43 PM
  • yes this worked perfectly.....

     

    Sunday, August 03, 2008 11:38 AM
  • Worked and worked fast. Thank you so much. Now I don't have that annoying baloon anymore. YAY!

    Tuesday, August 05, 2008 12:42 AM
  • Hi Jose

    I will send you the file as well, so you can try it.

    Please reply in here if it worked.

     

    Best regards

    Mike

     

    Edit - Jose - I just send you the mail to your mail address at Yahoo. And I got a Spam mail back. Please stop this, as I am not interested in loaning money offers !

    Tuesday, August 05, 2008 7:44 AM
  • thanx very much ,worked perfect ,i like a lot of others have tried allsorts but this worked straight away thanx again and take care

     

    Saturday, August 09, 2008 5:31 PM
  • Best and easiest Bug fix in my lengthy history in the IT Biz!!!

    Thanks a heap,

    Ted

    Sunday, August 10, 2008 5:26 PM
  • hi,

     

    i tried this step and it really worked.

     

    tribute to all of you.

    Saturday, August 16, 2008 6:00 AM
  •      OK, I just started having this error myself yesterday.  I've spent the better part of today looking for a solution and have had no luck in getting this solved yet.  I've tried every solution listed here and have had no luck.  I've tried the free MS support link but have no idea how long it'll take before I get an answer.  Is there something else I can try that might work?
    Saturday, August 16, 2008 11:56 PM
  •  

    Thank you very mutch , it was succeeded
    Sunday, August 17, 2008 12:48 AM
  • What did you do?

    I have tried the registry thing with wua-whatever with no success.

    I have tried every suggestion under the sun with no success.

    I am running Vista Business 64.

    Wednesday, August 20, 2008 11:00 PM
  • THANKS

     

    IT HELPED ME

    Thursday, August 21, 2008 6:01 PM
  • stankopp:

    Did you try to search for the missing folder ?

    Can you copy this folder from another machine (If you are missing it)

    I am running Vista 32 Business - Dont know if it works with my copy - We can try it if you dont have access to a copy yourself from a 64 bit machine...

     

    Let me know Smile

     

    Mike

     

    Friday, August 22, 2008 8:27 AM
  • Hey Ronnie!

    Writing from Denmark - had the same problem - used you solution - worked out well - THANK YOU.

     

    JAN!

     

    Saturday, August 23, 2008 2:53 PM
  • Jan!

     

    Your very welcome, glad this helped. 

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Saturday, August 23, 2008 4:19 PM
    Moderator
  • I am running Vista Ultimate 64 and this did not work for me.  Any other solutions out there?  I am working with the free Microsoft support and they don't seem to have a fix either.
    Saturday, August 23, 2008 6:28 PM
  • Break out the red undies and polish the Halo, the jobs a good one.Quick simple and effective. Cheers and Thanks

     

    Friday, August 29, 2008 12:20 AM
  • "regsvr32 wuaueng.dll" only worked till next reboot.

    After deleting "Valve System" in the startup entry's the problem was fixed. This was verry dificult and i can't remember how i did this. Also look for "sudhost.exe" to delete. 

     

    Sunday, August 31, 2008 7:15 AM
  •  

    I had the same problem.  Your fixed helped.  Thanks, I was running out of ideas.
    Wednesday, September 03, 2008 12:30 AM
  • Hi

     

    I'm very glad this thread is still helping people.

     

    Have fun.  

     


    If this post helps to resolve your issue, click the Mark as Answer or Helpful button at the top of this message.
    By marking a post as Answered, or Helpful you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Wednesday, September 03, 2008 3:22 AM
    Moderator
  • This is most definitely helping people. I had this problem for the first time today (Sept 03, 2008) on Win Vista Ultimate x86.I looked nearly everywhere for a solution, to no avail. Then I found your solution and it worked like a charm - couldn't believe it. I actually rebooted windows thinking "of course this won't work" and I was preparing myself spiritually to continue looking for a way to fix this thing. But it did work, and all is well that ends well.

    Thank you so much, Ron. Much appreciated, really. :-)
    Wednesday, September 03, 2008 9:44 PM
  • Haggen

     

    I'm glad this fix continues to help people.  

     

    Thank you for the kind words.

     




    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Friday, September 05, 2008 9:18 PM
    Moderator
  • Worked GREAT, Thanks.
    Thursday, September 11, 2008 2:58 AM
  • Thanks very much for that line:

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

    This fixed my problem with that horrible error number.  You are a godsend, thankful for this forum.

    Ben Hornstein



    Sunday, September 14, 2008 3:03 AM
  • Can anyone supply me with the "wauserv" folder from a Vista Business x64 system? I can't update and I can't even install Corel Draw or Paint.NET because of this.

    In fact, I'm willing to use any wauserv folder, from any kind of Vista... so please, someone send me a copy to corpus.black [@t] gmail [.dot] com.

    Btw, I have tried all the solutions posted in this thread and none worked even if the system reported them as "successful".

    Thanks,
    -H.S.

    //edit
    This is the folder I am reffering to: http://forums.microsoft.com/TechNet/AddPost.aspx?siteid=17&PostID=3654748
    Sunday, September 28, 2008 10:33 PM
  • Thanks, it really works.

    Tuesday, September 30, 2008 9:10 PM
  • My Windows Update Stoped working monday. The program always says error {code 80070424}

    automatic updating is off the program is on install updates automatically (recommended) and always says automatic updating is off error (code 80070424) when I try to change setting the program says install updates automatically (recommended) and says security center can't change your automatic updating setting. change setting manually,

    I did and always says the same thing I must to fix it please help me how to fix it. I need to get updates

    Friday, October 03, 2008 12:54 PM
  • tried the fix for error 80070424. says the dll was loaded but failed with ne error 8007005. found a fix for that and it still doesn't work. any other fixes except reinstall. this all started after a zlob. porn.ad got me.

    Friday, October 03, 2008 1:58 PM
  • I have tried this, to enable my Vista 64 bit PC to get updates but the coomand did not succeed - I got error code 0x80070005 Can you suggest what I can try now. Thank you, Carole

     

    Saturday, October 18, 2008 6:45 AM
  • Thank You, Thank You. A nasty virus or trojan killed my updates. This fixed it.
    Tuesday, October 21, 2008 6:55 AM
  • Thanks this worked a treat can finaly get my updates again

     

    Friday, October 24, 2008 6:18 PM
  • Hi Ronnie

    Tried this but I keep getting MSG "The system cannot find the path specified" Any other ideas.

    I am running Windows Vista Ultimate 64 Edition maybe I should have stayed with windows Xp Pro?

    Eddy44

     

    Monday, November 03, 2008 10:11 AM
  • Thank you for your help, it worked out fine!!!

     

    Wednesday, November 05, 2008 8:13 AM
  • This works but I would like a permanent solution so as not to have to run this every time I boot up

     

    Wednesday, November 05, 2008 1:03 PM
  • I cannot update my Vista Home Premium, 64 bit even after trying REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

    what other alternatives do I have, can anybody help me?

    Thursday, November 06, 2008 9:08 AM
  •  

    hi where is the 'Run As Administrator' option i right click and i get edit properties default but no options on the screen its c:\user if i post command i get dllregistryserver failed error code 0x80070005

     

    Sunday, November 09, 2008 8:44 AM
  • Hi

     

    The 'Run As Administrator' option only shows up on the right click menu when you right click a program.

     

    You will not see this option if you are simply right clicking to open a folder (C:\Users) in Windows Explorer.

     

    You would need to open Windows Explorer with administrator privileges.

     

    What are you trying to do?

     

    Hope this helps.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, November 09, 2008 2:56 PM
    Moderator
  • i am trying to get my updates back using what you said right click on command prompt ty yes it did help

     

    Wednesday, November 12, 2008 10:01 AM
  •  

    Thanks this helped ALOT!!! now updates are being checked and should be installed!
    Friday, November 14, 2008 2:07 AM
  •  Mickyboat wrote:

    I cannot update my Vista Home Premium, 64 bit even after trying REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

    what other alternatives do I have, can anybody help me?

    Sunday, November 16, 2008 12:47 AM
  • thank you so much. i tried several other steps and forums, but only your suggestion worked. very happy..
    Sunday, November 16, 2008 7:00 AM
  • I hope you can help.  I continue to get the same error code 80070424.  I tried your fix and continue to get the error.  I have VISTA.  My e-mail is my author name.  Please give me some direction.

     

    jack collins

     

    Wednesday, November 19, 2008 1:55 AM
  •  jack_collins1@sbcglobal.net wrote:

    I hope you can help.  I continue to get the same error code 80070424.  I tried your fix and continue to get the error.  I have VISTA.  My e-mail is my author name.  Please give me some direction.

     

    jack collins

     

    This the forum for Windows Vista Security related issues.

     

    For better assistance please ask for help in the Microsoft Windows Update specific newsgroup.

    In your newsreader:
    news://msnews.microsoft.com/microsoft.public.windowsupdate

    Via Web:

    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate

     

    Thank you for understanding.

     

    [If this post helps to resolve your issue, click the "Mark as Answer" or "Helpful" button at the top of this message.
    By marking a post as Answered, or Helpful you help others find the answer faster.]

    Thursday, November 20, 2008 5:39 AM
  • HEEEEEEEELP ME WITH THIS UPDATE ERRRRRORRR PLEASEEEEEEEE
    Saturday, November 22, 2008 4:01 AM
  • PLEEEEEEEEEEEEEEEEEASE ROOOOONIE HELP
    Saturday, November 22, 2008 4:07 AM
  • My windows update just stopped working. the code 80070424 is being shown and i tried what you've posted on the forum but another error 0x80070005 appered. i'm just so dissappointed right now. can you please help me. i dont know what caused the problem. much appreciated. tnx in advance.

    Monday, December 01, 2008 7:42 AM
  •  daFranchize wrote:

    My windows update just stopped working. the code 80070424 is being shown and i tried what you've posted on the forum but another error 0x80070005 appered. i'm just so dissappointed right now. can you please help me. i dont know what caused the problem. much appreciated. tnx in advance.

     

    This the forum for Windows Vista Security related issues.

     

    For better assistance please ask for help in the Microsoft Windows Update specific newsgroup.

    In your newsreader:
    news://msnews.microsoft.com/microsoft.public.windowsupdate

    Via Web:

    http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsupdate

     

    Thank you for understanding!

     

    [If this post helps to resolve your issue, click the "Mark as Answer" or "Helpful" button at the top of this message.
    By marking a post as Answered, or Helpful you help others find the answer faster.]

    Monday, December 01, 2008 12:25 PM
  • thanks this worked fine..cheers.

    anyone know what caused this?????????

     

    Tuesday, December 02, 2008 11:48 AM
  •  Ronnie Vernon MVP wrote:

    Shadg

     

    Your welcome.

     

    I'm very pleased that this fix has helped so many people.

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Thursday, December 04, 2008 2:26 PM
  • Ronnie, I wanted to thank you.

    Your suggestion solved my problem immediately.

    Best regards

    BP21
    Thursday, December 04, 2008 4:01 PM
  • The updates still will not install. It is two of the latest updates but an update I received after these two worked fine

    These two will not

    Security Update for Microsoft Office 2007 (KB951550)
    Updates for Microsoft Script Editor Help (KB957253)



    Friday, December 05, 2008 5:07 PM
  • THANK YOU... I HAVE BEEN TRYING EVERYTHING FOR MONTHS TO RESOLVE WHY MY WINDOWS UPDATE WONT WORK,, THOUGHT IT WAS A TROJAN.. YOUR ANSWER WORKS FIRST TIME SORTED...

     

    Friday, December 05, 2008 5:54 PM
  • Very useful and simple to understand....

    Thank you very much!!

    Thursday, December 11, 2008 6:50 PM
  • I was having this same issue! The fix you posted Ronnie worked perfectly! Thank you, I am able to get my updates again! You are a genius!
    Sunday, January 18, 2009 5:27 AM
  • Thanx a lot..it worked fine...

    Can yo email me the reason for its happening...


    thanx
    Tuesday, January 20, 2009 5:03 AM
  • Hi Ronnie,

    I got the same error in Vista. I tried in google and it diverted to thsi post.

    My problem got solved.

    Thank you very much


    IT Analyst
    Tuesday, January 27, 2009 6:52 AM
  • I've followed the instructions to run the command as Administrator:

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

    and it works.  Be advised that you must restart your PC after running this procedure.  Then youre updates will have the green light.

    Windows Vista Ultimate Edition


    http://pcOxygen.com
    Wednesday, January 28, 2009 7:07 AM
  • Thank you for your expert help!  That worked like a charm!


    Friday, February 20, 2009 7:32 AM
  •  Ronnie Vernon is my hero.When one of my friends has a problem with there computer they call me.If I can't fix it Ronnie has the answer.He really makes me look good.
    Thanks Ronnie
    What ever a Kudo is,put yourself down for a dozen.
    Thursday, March 05, 2009 9:20 AM
  • If you’ve ever had Symantec / Norton Antivirus on your system and it was not uninstalled cleanly, it could create this error. Try downloading and running the Norton Uninstaller Tool. If you’re not sure if you’ve ever had Symantec on your system, run regedit and search for the word “Symantec”. If there are registry entries, it’s likely it was on your system at one point. I tried all the things others recommended without success. I couldn't even reinstall Windows Update Agent. This is the solution I figured out that worked for me.
    Thursday, March 19, 2009 1:37 AM
  • I am happy your solution helped so many people.
    Unfortunately, I am not one of them.

    In fact, after using your solution, now I can't PRINT anything because it wiped out my Printer Spool!!!

    There is no longer a Print Spool task running.

    I suspect that something major has broken since I haven't been able to do a Windows Update in over a month now. I also have been getting the "Your Operating System may be counterfeit", even though it is a legal system that I bought and when I re-boot, Microsoft says it is a legal system.

    So there is a virus or worm somewhere in my system that is altering my software. So I don't blame your solution for my problem, just want to mention that there is something out there that will tear up the Vista Operating System (I am running Vista Ultimate 64-bit SP1).

    Now that I have lost the ability to update and now to print as well as getting the Counterfeit warning multiple times per day, it looks like it is time to reinstall VISTA.

    By the way, I was running McAfee Virus Protection so apparently whatever the bug is, they can't catch it before it does its damage yet.

    Again, I am happy for all the folks your fix has helped but want them to be aware there is a bug out there someplace and this error may be the first sign of it so if they have virus protection of any kind I would suggest that they scan their systems right away using theirs as well as Microsoft's, since even though McAfee's didn't find any suspect programs Microsoft's DID find three programs.

    Tuesday, March 24, 2009 3:12 PM
  • thank u very much. I've been searching for the solution for weeks. I entered i differents forums and i could find the real solution until i Found U.
    Thanks thanks thanks!!!! I would like to anounce everywhere your solution by refering them to this page. Can I?
    Wednesday, April 22, 2009 4:08 PM
  • I tried the command twice and suceeded, but the error still come up.
    • Proposed as answer by joni master Wednesday, January 13, 2010 4:49 AM
    Wednesday, July 15, 2009 11:04 PM
  • I tried the command twice and suceeded, but the error still come up.

    Probably you have trouble with other services -these error have many faces:

    Make sure you have below services and corect set:

    Windows Update -start AUTO
    Background Inteligent Transfer Service -start DELAYED-AUTO
    Cryptographic Service -start AUTO
    Windows Modules Installer - start MANUAL
    Windows Installer -start MANUAL

    If you only have wrong set you have to correct it like above -but if is much  deeply problem

    The problem with BITS service was already posted although http://support.microsoft.com/kb/971058
    or http://support.microsoft.com/?kbid=940520 should also fix it in this situation

    if this is problem with Windows Installer the better way will be reinstall it http://support.microsoft.com/kb/942288work
    (I don't know it will work if SP2 is already installed) other solution would be fix this service manualy

    But very often I met situation then Windows Module Installer is completely damaged-If have this service damaged -below is solution to fix:

    You have to extract from Vista DVD file TrustedInstaller.exe - to do this the simplest way use 7-zip 7-Zip
    this means you have to extract this file from X:\Sources\Install.wim

    (X -your DVD drive)

    alternatively you can use WAIK

    your choose how to extract this file

    Next place this file to folder C:\Windows\Servicing

    Next import special fix to registry (attached below) but because only SYSTEM have access to these keys the better way to do that (without changing permissions) import this fix from SYSTEM account..Download PsTools and unpack psexec.exe file and place it in C:\Windows\System32

    Next run cmd.exe with administrative previlliges (right click on this file as administrator) and type

    psexec -s -i -d regedit.exe

    Next File>>import :choose below attached *.reg file + restart

    THE FIX *REG File ->http://www.vistax64.com/attachments/...dinstaller.zip
    Monday, July 20, 2009 5:56 PM
  • works like heaven. thank you very much sir. thank you.
    Saturday, August 01, 2009 3:22 AM
  • Hi Ronnie,

    Your solution tested unsuccesfully on my Vista x64.

    I was wondering whether you could provide a solution for Vista x64. There's a large community of x64 Vista users out that feel seriously left in the lure by Microsoft. Installing SP2 gives the same 80070424 error.

    Thanks in advance for looking into this.

    Kind regard,

    Michael Harmelink, MCP
    Monday, September 07, 2009 12:30 PM
  • Hi Ronnie,

    Your solution tested unsuccesfully on my Vista x64.

    I was wondering whether you could provide a solution for Vista x64. There's a large community of x64 Vista users out that feel seriously left in the lure by Microsoft. Installing SP2 gives the same 80070424 error.

    Thanks in advance for looking into this.

    Kind regard,

    Michael Harmelink, MCP

    Since last time I saw Windows Update Error 80070424 caused by Windows Modules Installer service damaged.Make sure you have Windows Modules Installer service (don't mistake with Windows Installer althogh trouble with this service can also cause the same WU error) -if you don't have this service solution for this version of this error I posted also in this thread.It could be also trouble with BITS service.See my post here - two posts highly than your post
    Monday, September 07, 2009 1:46 PM
  • I have the some problem in windows vista 64bit. I done as you suggest and received The module “C\Windows\SYSTEM32\WUAUENG.DLL”

    Was loaded but the call to DIIRegisterServer failed with error code 0x80070005.

    Monday, December 21, 2009 11:23 PM
  • I done and received command succeeded, but I still have the some problem I

    Monday, December 21, 2009 11:32 PM
  • I have done what you guys told me but I still get the same error code 80070424.
    Sunday, January 17, 2010 4:26 AM
  • This doesnt work it gives me the reply that it is done but the update still tells me the error code 800..
    I am really lost I have done everything I have found on the net but still cant fix it. My OS is windows Vista 32bit system.
    Wednesday, January 20, 2010 4:30 PM
  • Hello Ronnie,

    I've been trying different things here and it never worked.. I still have the same mistake number (8004724) appearing even after over and over.. Could it be because I have a Vista 64 ?

    I don't see any issue.. please help me...

    Atomm
    Thursday, January 28, 2010 10:59 PM
  • Hey Ronnie,

     

    I tried everything you've posted, and I still haven't been able to get it to work. Will I just need to reinstall Vista? I realize your solution was 2 years ago, maybe there's something else? Let me know. Thanks!

    Saturday, June 05, 2010 7:16 PM
  • I thought I might mention that I had re-installed VISTA after it failed due to this error in March of 2009.

    It worked fine after that until about 2 months ago when the exact same thing happened. I began receiving the 80070424 error, then started getting the Counterfeit Software warning and finally lost my Printers again.

    Now that I am at VISTA Ultimate 64 bit SP2 level I can't even use the Windows VISTA repair facility from the install disk because it requires the system being repaired being at the same software level as the original install disk and since I am now at SP2 level, that is not the case.

    In the several years this problem has been messing people's systems up, Microsoft has not come up with a fix that actually works. So I am faced with another re-install of my operating system. This is about the third or fourth time I have had to do this and each time it takes me six months to fully restore all of the various software systems.

    This time though, I hope to install a 1 Terabyte hard drive so that once I have a clean system I will be able to do a complete backup of the system so that if it happens again, which I am sure it will, I will be able to restore the last good copy of the system instead of constantly having to re-install over and over again.

    Sunday, June 06, 2010 4:34 AM
  • 1. Click Start. Choose Run.
    2. In the Run box, type: regsvr32.exe wuaueng.dll
    3. Click OK.
    Monday, June 07, 2010 5:22 AM
  • ) REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL - confirmation box succeeded but it did not fix my Windows Update problem.

    2) I've checked to see if my BiTS was correctly configured and everything of the sort and they are correctly configured without my intervention - works but it did not fix my Windows Update problem.

    3) The BiTs restore tool thing, the one that repairs if it's corrupted or something - it said it's not needed currently so I'm assuming my files for Windows Update/BiTs aren't damaged in any way.

    4) regsvr32.exe wuaueng.dll - confirmation box succeeded but it did not fix my Windows Update problem.

    5) Regsvr32 QMGR.DLL - I'm suspecting this is the cause of my Windows Update not working properly as it returns a confirmation box that it was loaded but the entry-point DllRegisterServer was not founded with "Make sure that "'QMGR.DLL'" is a valid DLL or OCX file and then try again."

    6)
    • Click on Start -> Run
    • and paste the command below and enter
      %SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL
      This line use to reregistering WUAUENG.DLL in window.
    • You are done! Launch your windows update
      again, you should be able to perform update now. <-- this solution does not work at all, given me errors of a register binary for the REGSVR32.exe and no association part with WUAUENG.DLL.
    7) windows update error 8E5E0442 - TechNet Forums - the second post by Ronnie Vernon MVP works but it does NOT solve my problem at all either. **

    8) Ran 3 antivirus scans (at different times) on thorough mode and found nothing. Used Malwarebyte's, Spyware Terminator, Ad-Aware, and SUPERANtispyware, and found zip.***
    Thursday, June 17, 2010 10:52 AM
  • It's been since Feb. that I cannot update my windows. I tried

     

    "Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option.

     

    In the Command Prompt window, Paste the following command.

     

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

     

    Press ENTER.

     

    You should see a popup that says the command succeeded.

     

    Exit the command prompt and try Windows Update again.

     

    Let us know the results. "

     

    In return, I get an error : 0x80070005.

     

    I was reading above about a file you are sending?

     

    I'm running window's vista on a HP laptop...

     

    If the file you are sending is fixing this problem, please send me the file.. saraneang@live.com

     

    Thank you in advance!!

    Monday, July 19, 2010 4:17 AM
  • Thanks Bud it worked Out.
    Tuesday, February 01, 2011 12:08 PM
  • It fixed my problem x080070424. Thanks!!!!.
    Thursday, April 07, 2011 6:26 PM
  • Your suggestion worked perfectly; no hassles with registry scanners and other BS!

     

    Thanks!

    Tuesday, April 12, 2011 11:52 PM
  • Thank you so much!!! I have been spending a few hours a day (so I do not break this thing) trying to fix this automatic update error 0x80070424. I tried going through the website itself and many forums and fixes and couldn't find anything that worked/I felt safe trying. This fixed the issue and I was finally able to turn on my automatic updates!

     

    Thank you,

     

    Amy

    Friday, May 06, 2011 5:03 AM
  • Thank-you so much! My Windows update vanished from my computer in 2008 and I have been unable to fix it as well as my computer guy. Your fix worked!!
    Wednesday, July 20, 2011 1:35 AM
  • The command worked for me  REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

     

    But I just ran it by going to Start, Run then pasted in the command.  I am running XP Service pak 3 

    Thanks for the solution.

     

    James

     

     

    Monday, August 22, 2011 2:20 AM
  • I had this answer:

    The module "C:\windows\system32\wuaueng.dll" was loaded but the Call to DllRegisterServer faild with error code 0x80070005

    Thursday, December 29, 2011 9:44 PM
  • Wilda08

    Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option.

    In the Command Prompt window, Paste the following command.

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

    Press ENTER.

    You should see a popup that says the command succeeded.

    Exit the command prompt and try Windows Update again.

    Let us know the results.


    If this post helps to resolve your issue, click the Mark as Answer button at the right of this message.
    This will help others who are having this issue find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    I tried the above on 3 Windows XP, SP3 workstations. All three were infected with the conficker worm. I cleaned the worm (I think successfully) with the MS Malware Software Removal Tool. All three have no Windows Update Service. I followed the above directions and one workstation said the change was successful, but still no Windows update Service.

    The other two failed with Return code: 0x80070005

    Still no Windows Update Service.

    Thanks!  I know this OS is old but we are running an app that needs XP.

    Monday, October 08, 2012 10:11 PM
  • Dear Ronnie,

    I have Blue screen of dead, error 80070424, missing automatic update in service. I try everithing in past 2 weeks, I used this command in Command Prompt with Run With Administrator

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

    showing succsec, but whan I restart lap top nothing change. I have Vista Home Premium 64bit

    Please help me!!!

    Saturday, March 09, 2013 9:25 PM
  • Do one problem at a time.
     

    Blue screens are caused by faulty hardware or faulty hardware drivers.

     

    To See if a Fix is Available

    In Control Panel (and select Classic view in the left hand pane) choose Problem Reports and Solutions (type problem in Start's search box), go to Problem History, right click your error and choose Check For Solution. You may also right click and choose Details for more info. Post those details here.

     

    To See if a Recent System Change Caused It

    In Control Panel (and select Classic view in the left hand pane) choose Administrative Tools then choose Reliability and Performance Monitor and choose Monitoring Tools then Reliability Monitor (type Reliability in search on Start) . This list is a chart of software installs, uninstalls, Windows updates, and crashes by date (scroll left to see earlier dates). See if your crashes started happening after you installed or uninstalled something.

     
    Standard Hardware Troubleshooting
     
     
    First lets test what hardware we can. Hardware faults can appear as many software faults, therefore we need to test hardware first..
     

    Please do the following in order. Memory faults can cause disk corruption, disk faults can cause disk corruption. Disk corruption causes corrupted files (which SFC may be able to fix). If you get an hardware error stop and post back. Do not run chkdsk with faulty memory.

     
    Memory Diagnostic
    If you haven't run a memory diagnostic then please do so. Click Start - Control Panel - choose Classic View in left hand pane - choose Administrative Tools -  then Memory Diagnostics Tool.
     
    S.M.A.R.T
    Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type (or copy and paste by right clicking in the Command Prompt window and choosing Paste).
     
    Disk drives in Windows monitor themselves for impending failure. The feature is called S.M.A.R.T. It will detect impending failure 30% of the time. In an elevated command prompt type (it's one line)
     
    wmic /namespace:\\root\wmi PATH MSStorageDriver_FailurePredictStatus get active,predictfailure,reason /format:List
     
    If it's on Active will be true, if not on turn it on in the computer's BIOS.
     
    Predict Failure should be False if everything's ok.
     
    In Vista and later if SMART predicts failure Windows prompts the user to run Backup.
     
    Run Chkdsk
    In Computer right click all your drives and choose Properties, then Tools tab, then click Check Now. Tick BOTH checkboxes then Start. Reboot. This will take overnight.
     
    SFC
    Check for file corruption by clicking Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type (or copy and paste by right clicking in the Command Prompt window and choosing Paste).
     
    sfc /scannow
     
    Heat
    Heat can cause problems like this and also sudden reboots without crashing. Ensure your fans are not clogged with dust.
     
    For Memory Diagnostic Results
    Click Start - Control Panel (and select Classic view in the left hand pane) choose Administrative Tools then Event Viewer then look at Event Viewer (Local) - Applications and Services - Microsoft - Windows - MemoryDiagnostic-Results for entries.
     
    Look for EventID is 1201 or 1101 and Source is MemoryDiagnostic-Results
     
    Double click the entry for details on that entry.

    For Chkdsk Results
    Click Start - Control Panel (and select Classic view in the left hand pane) choose Administrative Tools then Event Viewer then look at both the Application and System logs (under Windows Logs) for entries.
     
    Look for EventID is 7 and Source is Disk
    Look for EventID is 11 and Source is Disk
    Look for EventID is 51 and Source is Disk
    Look for EventID is 52 and Source is Disk
    Look for EventID is 55 and Source is NTFS
    Look for EventID is 130 and Source is NTFS
    Look for EventID is 1001 and Source is Autochk
    Look for EventID is 1001 and Source is Winlogon
    Look for EventID is 1001 and Source is WinInit
    Look for EventID is 1001 and Source is Chkdsk
    Look for EventID is 26212 and Source is Chkdsk
     
    Double click the entry for details on that entry.
     
    P.S. 7 and 55 are the auto repair codes where windows repairs disk errors silently on the fly. 52 is the SMART warning.
     
    For SFC Results
    Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type (or copy and paste by right clicking in the Command Prompt window and choosing Paste).
     
    findstr /c:"[SR] Cannot" %windir%\logs\cbs\cbs.log|more
     
    This will see which files are corrupted. We may be able to copy them from another computer.
     

     
    Dump Files
     
    Dump files are files containing the state of the machine when it crashed. We can analyse the file to identify the driver (or program) causing the crash. See the last section on how to get them analysed by a volunteer.
     
    Analyse Dump Files
    If you want to analyse your own dump files.
     
    You need to start Explorer as Administrator to access the files in C:\windows\Minidump. Right click Explorer and choose Run As Administrator.

    Download and install Debugging Tools for Windows
    Install theWindows SDK but just choose the debugging tools.

    Create a folder called Symbols in C:\

    Start Windbg. File menu - Symbol File Path and enter

    srv*C:\symbols*http://msdl.microsoft.com/download/symbols
     
    Close and reopen WinDbg. File menu - Open Crash Dump

    This will analyse the crash dump. You need to close and reopen WinDbg for each dump file analysed. Because you are downloading symbols from the internet WinDbg will appear to be doing nothing. But it's downloading. Be patient.
     
    You are looking for a driver or system library that the crash occurred in at the end of the listing. Find the file, right click then Properties - Details tab. If it shows a driver you'll need to update the driver identified. Most drivers are in c:\windows\system32\drivers.
     
    Search the Drive for a File.
    Click Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type replacing drivername.sys with the name of the file being searched (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

     

    dir c:\drivername.sys /a /s

     
    If it shows a system file see if you can get a program from analyze -v.

    Type in theWinDbg command prompt
     
    !analyze -v
     
    -v stands for Verbose and if the crash was originated by a program, as opposed to hardware or a driver, it will appear in the middle of the listing.
     
    eg
     
    PROCESS_NAME:  java.exe
    IMAGE_NAME:  ntkrnlmp.exe
     
    PROCESS_NAME only appears in the analyze -v output and only if a program originated the call that faulted.

     
    Upload Them for Analysis
     
    Or upload the minidump files to your Public folder on Skydrive and copy the link from the address bar and I'll analyse them.
     
    Skydrive is Microsoft's Windows Live file upload site at https://skydrive.live.com/.  Read about it at http://explore.live.com/skydrive.

    If you have downloaded any of the Live applications or have a web based Live mail account you already have access to your Skydrive.

    Put your event list in the Public folder and copy the link from the address bar.

    --
    .
    --
    "ankabeba" wrote in message news:dec02ade-a077-4c7d-8bb1-3d1fb8adf0f2...

    Dear Ronnie,

    I have Blue screen of dead, error 80070424, missing automatic update in service. I try everithing in past 2 weeks, I used this command in Command Prompt with Run With Administrator

    REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL

    showing succsec, but whan I restart lap top nothing change. I have Vista Home Premium 64bit

    Please help me!!!


    David Candy
    Saturday, March 09, 2013 11:29 PM
  •  Dear David, first of all thank you for your time very much, here what I get: (sorry for my English)

    - To See if a Fix is Available:
    I have about 60 problems reported, but most of them are whan I tryed to resolve this problem,

    here is one of these with blue screen:

    Windows Shut down unexpectedly 28.2.2013.23:07 Report sent

    Problem signature
    Problem Event Name:    BlueScreen
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    3098

    Files that help describe the problem (some files may no longer be available)
    Mini022813-01.dmp
    sysdata.xml
    Version.txt

     View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files

    could harm your computer.

    Extra information about the problem
    BCCode:    a
    BCP1:    0000096C0000007E
    BCP2:    0000000000000002
    BCP3:    0000000000000001
    BCP4:    FFFFF80002882443
    OS Version:    6_0_6002
    Service Pack:    2_0
    Product:    768_1
    Server information:    25cfc1c6-8891-44ae-97c4-37d2ee42ec66

    No new solution found

    -To See if a Recent System Change Caused It
    I can not see some special thing after my comp start crash

    - Memory Diagnostic
    If you haven't run a memory diagnostic then please do so. Click Start - Control Panel - choose Classic View in left hand pane - choose Administrative Tools -  then Memory Diagnostics Tool.

    Shows me icon : Check you computer for memory problems and 2 solutions: Restart now and check for problems and Chek for problems the next time I start my computer.

    What is next, what should I do..?

    Sunday, March 10, 2013 8:46 PM
  • Choose Restart now. I've hadreports of Memory Diagnostic not writing the results. So watch the screen.

    --
    .
    --
    "ankabeba" wrote in message news:1040d923-6276-4d94-bc7c-5a3714183d4e...

     Dear David, first of all thank you for your time very much, here what I get: (sorry for my English)

    - To See if a Fix is Available:
    I have about 60 problems reported, but most of them are whan I tryed to resolve this problem,

    here is one of these with blue screen:

    Windows Shut down unexpectedly 28.2.2013.23:07 Report sent

    Problem signature
    Problem Event Name:    BlueScreen
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    3098

    Files that help describe the problem (some files may no longer be available)
    Mini022813-01.dmp
    sysdata.xml
    Version.txt

     View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files

    could harm your computer.

    Extra information about the problem
    BCCode:    a
    BCP1:    0000096C0000007E
    BCP2:    0000000000000002
    BCP3:    0000000000000001
    BCP4:    FFFFF80002882443
    OS Version:    6_0_6002
    Service Pack:    2_0
    Product:    768_1
    Server information:    25cfc1c6-8891-44ae-97c4-37d2ee42ec66

    No new solution found

    -To See if a Recent System Change Caused It
    I can not see some special thing after my comp start crash

    - Memory Diagnostic
    If you haven't run a memory diagnostic then please do so. Click Start - Control Panel - choose Classic View in left hand pane - choose Administrative Tools -  then Memory Diagnostics Tool.

    Shows me icon : Check you computer for memory problems and 2 solutions: Restart now and check for problems and Chek for problems the next time I start my computer.

    What is next, what should I do..?


    David Candy
    Sunday, March 10, 2013 10:37 PM
  • It sey: Running test 1 of 2: 08% complete, Overall test status : 04% complete and than shut down, I was waited 30min (becouse "windows will restart automatically , test result will be displayed again...").. And I turn on computer, nothing happened.. Should I wait more time or?

    Sunday, March 10, 2013 11:30 PM
  • Can I just confirm that the computer reboots before the test is complete?

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    "ankabeba" wrote in message news:75350ec7-9c76-4d9b-a058-3ec804245180...

    It sey: Running test 1 of 2: 08% complete, Overall test status : 04% complete and than shut down, I was waited 30min (becouse "windows will restart automatically , test result will be displayed again...").. And I turn on computer, nothing happened.. Should I wait more time or?


    David Candy
    Monday, March 11, 2013 7:35 AM
  • No, computer shut down before the test is comlete.
    Monday, March 11, 2013 7:39 PM
  • This would indicate faulty memory or motherboard. Unplug your memory and take to a shop for testing. If it is faulty buy a replacement.

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    "ankabeba" wrote in message news:b185722b-795d-48a7-9b9d-c02d07c60d1b...
    No, computer shut down before the test is comlete.

    David Candy
    Monday, March 11, 2013 9:41 PM
  • I see that you replay on my last message (No, computer shut down before the test is comlete.), but I can not see what you wrote... Can you repeat pls..
    Monday, March 11, 2013 10:11 PM
  • O I find it, ok... Thank you for your time..
    Monday, March 11, 2013 10:13 PM