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Can Not Upgrade to Windows 8 from Windows 7 Ultimate 64bit Error code 0x8007045a

    Question

  • I have tried at least two installation disks, and have done an in place upgrade to the Windows 7 Ultimate 64 bit.  I have done clean boot and still get the same error.  The installation starts and proceeds normally through the analysis part of the upgrade but when the install.exe program starts I get a window that states "Windows installation encountered an unexpected error.  Verify that the installation sources are accessible and restart the installation."  When I click on OK another window opens stating "Setup is unable to launch install.exe  A dynamic link library (DLL) initialization routine failed.  |Error=0x8007045a|".  However the taskmanager process list shows install.exe has started and is running for about a minute or more before the error message appears and Windows 8 Pro 64bit stops.  Does any one have a fix for this?

    John Hoy




    • Edited by Johnhoy Sunday, October 28, 2012 7:58 PM
    Sunday, October 28, 2012 7:54 PM

Answers

  • I, too, am having the exact same problem. Tier 2 Microsoft Support has been unable to provide a valid solution. I've also tried removing my RAM, swapping out the RAM (to ensure it wasn't a defective module), and performed an in-place Win 7 re-install. No luck.

    Here is some information from the C:\$WINDOWS.~BT\Sources\Panther\setuperr.log file at the end, where the failure/crash occurs:

     

    2012-10-31 07:16:54, FatalError [0x090001] PANTHR Exception (code 0xC0000005: ACCESS_VIOLATION) occurred at 0x000007FEEB98C2A0 in C:\$WINDOWS.~BT\Sources\wica.dll (+000000000004C2A0).  Minidump attached (88433 bytes).
    2012-10-31 07:16:54, Error                 CONX   Failed to launch C:\$WINDOWS.~BT\Sources\install.exe  /downlevel due to unknown error. status = 0xC0000005

    I know, for a fact, that it is not a hardware issue, since I was able to successfully install Windows 8 on the same machine, using a VHD.

    No problems whatsoever during that install, which uses the exact same hardware. It *has* to be some incompatibility with a currently installed program/dll in my Win 7 setup.

    I've even tried using ProcessMonitor to see if I could catch when the crash occurred, and what the computer was doing at that point, but I was not successful in finding any major error that would cause install.exe or any of the programs related to setup.exe to crash.

    • Proposed as answer by ranwin Sunday, November 04, 2012 2:52 AM
    • Marked as answer by Niki HanModerator Wednesday, November 07, 2012 9:07 AM
    Thursday, November 01, 2012 5:29 PM

All replies

  • 0x8007045a means this:

    //
    // MessageId: ERROR_DLL_INIT_FAILED
    //
    // MessageText:
    //
    // A dynamic link library (DLL) initialization routine failed.
    //
    #define ERROR_DLL_INIT_FAILED            1114L

    if the DLL fails, you maybe have a broken ISO. Download the iSO again.


    "A programmer is just a tool which converts caffeine into code"

    Sunday, October 28, 2012 8:15 PM
  • Thank you for your response.  I have do so twice already.  Same result.
    Sunday, October 28, 2012 8:18 PM
  • Check the SHA1 hash of your downloaded ISO and compare it to the values posted on Technet.

    "A programmer is just a tool which converts caffeine into code"

    Sunday, October 28, 2012 8:24 PM
  • I am having the exact same problem.  Absolutely every detail of John Hoy's post is identical to my situation.  I have downloaded the Windows 8 installation media multiple times with no success.  I have also tried unsuccessfully installing Windows 8 from a DVD with known good media.  The same DVD worked on my other laptop and allowed me to install Windows 8 with no error.
    • Edited by EmpireMan Sunday, October 28, 2012 9:44 PM Clarification
    Sunday, October 28, 2012 9:38 PM
  • Yes they match.
    Sunday, October 28, 2012 10:20 PM
  • Here is what the setup log has in it at the point of failure.

    2012-10-28 19:17:32, FatalError [0x090001] PANTHR Exception (code 0xC0000005: ACCESS_VIOLATION) occurred at 0x000007FEEBF9C2A0 in C:\$WINDOWS.~BT\Sources\wica.dll (+000000000004C2A0).  Minidump attached (69309 bytes).
    2012-10-28 19:17:32, Error                 CONX   Failed to launch C:\$WINDOWS.~BT\Sources\install.exe  /downlevel due to unknown error. status = 0xC0000005
    2012-10-28 19:17:32, Warning    [0x090006] PANTHR CBlackboard::CheckAndRestoreIntegrity(c:\$windows.~bt\sources\panther\installinfo) done with Result=1
    2012-10-28 19:17:32, Info       [0x090008] PANTHR CBlackboard::Open: C:\$WINDOWS.~BT\Sources\Panther\installinfo succeeded.
    2012-10-28 19:17:34, Info       [0x090009] PANTHR CBlackboard::Close: c:\$windows.~bt\sources\panther\installinfo.

    Monday, October 29, 2012 12:02 AM
  • I have a similar problem.

    My install is Windows Ultimate. (All available updates performed) 3.0gz processor 50gb disk space 6mb on board memory.

    The upgrade media is Microsoft CD Windows 8 64 bit

    Selection is save settings.

    Install procedure runs for about 40 minutes (Windoes 8 Logo with progress worm and favourable comments)

    Goes to its reboot procedure and when it gets to log in to Windows 8 decides it is not happy as it has an error

    and restores Windows 7. Have tried 3 times with similar effect.

    Very frustrating that they release something that will not upgrade their presnt top of the range software (I could understand if I had W2000 or XP)

    Any help appreciated

    Monday, October 29, 2012 12:42 PM
  • Same exact problem.  Any help definitely appreciated here too. 
    Monday, October 29, 2012 9:05 PM
  • Do you see the minidump somewhere? This files scans all installed programs and it crashes for an unknown reason.

    "A programmer is just a tool which converts caffeine into code"

    Tuesday, October 30, 2012 10:30 AM
  • I, too, am having the exact same problem. Tier 2 Microsoft Support has been unable to provide a valid solution. I've also tried removing my RAM, swapping out the RAM (to ensure it wasn't a defective module), and performed an in-place Win 7 re-install. No luck.

    Here is some information from the C:\$WINDOWS.~BT\Sources\Panther\setuperr.log file at the end, where the failure/crash occurs:

     

    2012-10-31 07:16:54, FatalError [0x090001] PANTHR Exception (code 0xC0000005: ACCESS_VIOLATION) occurred at 0x000007FEEB98C2A0 in C:\$WINDOWS.~BT\Sources\wica.dll (+000000000004C2A0).  Minidump attached (88433 bytes).
    2012-10-31 07:16:54, Error                 CONX   Failed to launch C:\$WINDOWS.~BT\Sources\install.exe  /downlevel due to unknown error. status = 0xC0000005

    I know, for a fact, that it is not a hardware issue, since I was able to successfully install Windows 8 on the same machine, using a VHD.

    No problems whatsoever during that install, which uses the exact same hardware. It *has* to be some incompatibility with a currently installed program/dll in my Win 7 setup.

    I've even tried using ProcessMonitor to see if I could catch when the crash occurred, and what the computer was doing at that point, but I was not successful in finding any major error that would cause install.exe or any of the programs related to setup.exe to crash.

    • Proposed as answer by ranwin Sunday, November 04, 2012 2:52 AM
    • Marked as answer by Niki HanModerator Wednesday, November 07, 2012 9:07 AM
    Thursday, November 01, 2012 5:29 PM
  • CyberBytLI,

    Did you manage to solve your problem? If so, how?

    I'm also facing the same issue but with a different DLL module.

    Regards,


    Yves Leduc

    Friday, December 07, 2012 8:33 PM
  • I got the same error. Do you fix it?

    Thanks in advance.

    Friday, December 14, 2012 2:26 AM
  • Same issue with me too, did you resolve it?
    Saturday, February 02, 2013 11:37 PM
  • Hi,

    Yes I did. In my case, I ran several times the "CHKDSK" command and found corruption on my system partition then all of a sudden, I finally managed to upgrade my Windows 7 Workstation. Frankly, it's still though a mystery why it worked! I'll never really find out what happened. By the way, the MS support team (in India) was useless on this case (total waste of time)!

    Good luck.  


    Yves Leduc

    Friday, February 08, 2013 3:13 PM