Hi. We are trying to download photos from our new camera. we have installed the software from the CD rom. We are getting an error message saying that the file "ptpusb.dll" is required. Have gone to the Microsoft webpage and downloaded the automatic updates
for Service Pack 3 to try and fix this. However when we plug in the camera and launch the transfer function, it is not recognising the camera. Whenever we attach the camera, the Windows "Found new software" wants to install and keeps asking for the above mentioned
file. We've been at this for a couple of hours. How do we fix this?
You are asking in the wrong forum. This forum is for running virtual machines on Windows 7. It is not a Windows XP forum. The "XP Mode" referenced here refers to a downloadable XP virtual machine available for download from Microsoft
and only usable on Windows 7 Professional, Enterprise, and Ultimate. I recommend that you use the XP hardware and drivers forum at
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