none
Tango.exe trojan

    Question

  • My Father has somehow managed to get his brand new Win 7 64 bit PC infected by the Tango.exe trojan

    He assures me that he has been careful with his download sites !!

    I have searched for this nasty and have come up with no simple way of dispatching it

    Short of rebuilding his PC again - is there a removal tool to help ?

    Monday, March 26, 2012 10:15 AM

Answers

All replies

  • The infected executable name (in this case tango.exe) has no importance - the useful information is the trojan/virus family.

    Download MalwareBytes Anti-malware install it and run a scan. Install the free version - that is enough for one-time use.

    Monday, March 26, 2012 11:28 AM
  • OK - Downloaded, installed MALWAREBYTES and full scan run - nothing picked up

    Every time the computer is switched on a panel appears. It says “do you want the following programme from an unknown publisher to make changes to this computer? “ Programme name “Tango.exe”. Of course the answer is "no" and when this choice is clicked the panel disappears.

    Tango appeared from nowhere.....

    Tango is not a program in the add/remove programs nor on the program list

    When googled - it appears that others are having a similar problem

    AVG and MS Security Essentials (installed and run independantly) pick up nothing too !!

    Tuesday, March 27, 2012 8:19 AM
  • Hi,

    Regarding this issue, you can contact Microsoft PCSafety phone support.

    For information about Security updates, visit the Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy. If you are having issues with installing the update itself, visit Support for Microsoft Update for resources and tools to keep your PC updated with the latest updates.

    You can also refer to the following steps to resolve this issue:

    Step 1: Rerun the antivirus programs in Safe Mode.

    Step 2: Install MSE to scan virus

    1. Download Microsoft Security Essentials from  http://www.microsoft.com/security/pc-security/mse.aspx.
    2. Install it.
    3. Update the signature to the latest and preform a full system scan.

    Best regards,
    Della Li


    Tuesday, March 27, 2012 8:56 AM
  • I'd also recommend running the eset online scanner

    http://www.eset.com/us/online-scanner/

    • Marked as answer by Steeboo Friday, March 30, 2012 12:08 PM
    Tuesday, March 27, 2012 1:45 PM
  • I'd also recommend running the eset online scanner

    http://www.eset.com/us/online-scanner/

    Thanksa - that got rid of the pesky trojan !!
    Friday, March 30, 2012 12:08 PM
  • you're welcome :)
    • Edited by Ang101 Friday, March 30, 2012 12:21 PM
    Friday, March 30, 2012 12:20 PM