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User profile service service failed the logon?

    Question

  • Every time I try to logon to my user account in windows vista home premium, it says :The User Profile Service service Has failed the logon. The User Profile Cannot Be Loaded." The Rest of the accounts on my computer still work fine. But New User Accounts say the same thing. System restore didn't even fix it when i restored back as far as possible. I've scanned for viruses with all security programs that I have, along with system diagnostics, etc. and still nothing. it still did it even after I moved all my  files to another user's folder and deleted my account. I didn't change anything or add or delete anything before it stopped working. When i go to " user profiles" in "System properties" it showed my profile was a backup and unknown profile size. after I deleted my account, it didn't show my profile at all.
    Wednesday, August 20, 2008 5:48 PM

Answers

  • Back up your registry before trying this.

    Open up your registry and go down to HKEYLOCAL MACHINE>software>microsoft>windowsnt>currentversion>profilelist and then on your right hand side, look for your profile in profile image path and delete that subkey, delete the user profile having logged in as another user then restart your machine and try to log in.

     

     

     

    Wednesday, August 20, 2008 9:26 PM
  • Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"

    http://support.microsoft.com/kb/947215/en-us
    Friday, August 22, 2008 6:54 AM

All replies

  • Back up your registry before trying this.

    Open up your registry and go down to HKEYLOCAL MACHINE>software>microsoft>windowsnt>currentversion>profilelist and then on your right hand side, look for your profile in profile image path and delete that subkey, delete the user profile having logged in as another user then restart your machine and try to log in.

     

     

     

    Wednesday, August 20, 2008 9:26 PM
  • Error message when you log on to a Windows Vista-based computer by using a temporary profile: "The User Profile Service failed the logon. User profile cannot be loaded"

    http://support.microsoft.com/kb/947215/en-us
    Friday, August 22, 2008 6:54 AM


  • Posts 1
    Windows Vista Home Premium failed logon

    Hi, I have a Dell Inspiron 1720, about 4 weeks old, O S Windows Visa home premium.

     

    On switching on, my profile picture appears and requests the pass word, on entering the password the following message appears "The user profile service failed logon.User profile cannot be loaded"

     

    I have searched forums for assistance, but some say to press F8 on boot up I only have an F2 or F12 option on my Inspiron. also I only have one profile on the laptop as some are suggesting log on via guest profile and change settings, but i am unable to do this as i have no guest profile set up. Please help! 

    Tuesday, September 02, 2008 8:39 AM
  •  

    I have tried this and the recent backup, however the only admin user was (is) the one I am having issues with, so it won't even let me make changes using the admin username and password. any other suggestions?
    Wednesday, September 03, 2008 2:28 AM
  • I have the same problem.  I have just started researching a fix.  any ideas?

     

    B

     

    Friday, October 24, 2008 2:20 AM
  •  

    The answer at least in Windows 2008 appears to be User Account Control. I have a new instance of Windows 2008 and can log in as Administrator, but I cannot log in using a network account I have added to the Administrators group. I turned off User Account Control and I was able to log on.
    Monday, November 10, 2008 4:09 PM
  • This worked perfectly;Im running 2k8 and running on esx, installed the tools for esx and everything went to ____.  this fixed my ability to log in via domain acct. and get back to work.  thx
    Friday, October 02, 2009 8:59 PM
  • how do i turn off my user account control; when i can't logon in?
    Sunday, January 09, 2011 2:03 AM
  • how do i turn off my user account control; when i can't logon in?

    log in as the machine's local admin, if this is disabled you can download a nifty little tool

     

    http://www.pogostick.net/~pnh/ntpasswd/

     

    download either the cd or usb zip and follow the instructions. you will be able to reset the local admin password on any verion of windows (xp and up 64 and 32 bit professional and personal experience) you will also be able to unlock it if the computer is joined to a domain and the domain admin disabled the local accounts.

     

    as for the solution to the threads actual problem. best solution is to back up the account and then blow it away through:

     

    *right click* Computer->Properties->Advanced System Settings-> *under User Profiles*Settings->*click on the profile having the issue and click delete*

     

    if the computer is part of a domain the user will be able to log in no problem after this but you will need to restore all backed up files (favorites desktop documents) also you will need to set up their outlook again so they dont complain....god forbid.

     

    Hope this Helped

    Friday, August 05, 2011 5:13 PM
  • If you have another computer & network you may try to boot up your Inspiron and try connect to its registry through the network (regedit > connect network registry > type in computer name) and try solution which has been offered.
    Monday, October 31, 2011 8:25 AM
  • Hi simulatedsurvivor

    Please can you help me. I can't find the users SID in the registry under profile list.

    Thanks

    Brad

    • Proposed as answer by techchalleged Friday, June 14, 2013 5:06 PM
    Monday, December 31, 2012 8:38 AM
  • My fix was to start my computer in safe mode. This permitted me to log in under to my administrator account using the same password which did not work on the normal startup. I then ran a computer restore to a date prior to the "Failed the login" message. It may not be the answer every time but it worked for me.
    • Proposed as answer by techchalleged Friday, June 14, 2013 5:15 PM
    Friday, June 14, 2013 5:15 PM
  • My fix was to start my computer in safe mode. This permitted me to log in under to my administrator account using the same password which did not work on the normal startup. I then ran a computer restore to a date prior to the "Failed the login" message. It may not be the answer every time but it worked for me.

    This worked for me also

    Sunday, June 23, 2013 10:14 PM
  • Every time I try to logon to my user account in windows vista home premium, it says :The User Profile Service service Has failed the logon. The User Profile Cannot Be Loaded." The Rest of the accounts on my computer still work fine. But New User Accounts say the same thing. System restore didn't even fix it when i restored back as far as possible. I've scanned for viruses with all security programs that I have, along with system diagnostics, etc. and still nothing. it still did it even after I moved all my  files to another user's folder and deleted my account. I didn't change anything or add or delete anything before it stopped working. When i go to " user profiles" in "System properties" it showed my profile was a backup and unknown profile size. after I deleted my account, it didn't show my profile at all.

    im having the same issue except i cant do anything on my user account please help me ASAP 



    Monday, January 20, 2014 2:36 PM
  • I need help with this too. I have tried everything and I can't find safe mode. Plz help...
    Saturday, February 15, 2014 5:45 PM
  • Just tap F8 as you computer is booting it will bring up a menu. This works on all computers with windows installed it is part of windows boot, not the bios.
    Friday, March 28, 2014 12:26 PM
  • Mine just goes to windows sign on when i hit F8! There has to be a solution to this problem.  don't have a flash drive or the disc that came with my pc. I haven't been able to use it for 6 months now! I miss my pc! :(
    Tuesday, April 08, 2014 9:07 PM
  • The issue is with the default user profile. 

    Make sure you are displaying hidden files and folders, navigate to this folder (try both, it varies with OS)

    And delete the *.sqm file(s) in there.

    Then try again.

    C:\Users\Default\AppData\Local\Microsoft\Windows Live\SqmApi\*.sqm

    C:\Users\Default\AppData\Local\Microsoft\VSCommon\12.0\SQM\*.sqm

    • Proposed as answer by El Barbarazo Friday, April 11, 2014 1:53 PM
    Friday, April 11, 2014 1:52 PM
  • The fix from El Barbarazo is the thing that did it for me. We needed to move my account to a domain so we deleted the user accounts and then tried to log in. No go. Tried to make new accounts for anyone. No go. Went in as administrator to look in the registry like 99% of all fixes tell you to do, no entries for any of those accounts, no .bak ones or anything.

    Finally saw this about deleting the sqm stuff from El Barbarazo. Boom. Can create a new account finally. This is the first time I have ever saw this fix. Wish I could up vote it a couple more times :)

    Friday, April 11, 2014 4:26 PM