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Windows XP SP3 will not boot up in regular or safe mode

    Question

  • On July 20, 2011 my IBM Lenovo xp professional computer with service pack 3 would not boot up normally to windows. The compute was shut down correctly. In either mode it boots only to the blue screen with the Windows XP logo in the center, but will launch no further than that. Please advise. I have tried to run the installation CD, but it will not run on boot up, in either mode. I recently installed the beta version of Quickbooks 2012 (Blaze). I suspect the possibility of a virus take over of my machine? Any suggestions for trouble shooting?
    Wallace Gordon Dickson Small business startups, tax consulting, marketing advisor, creative copywriting http://www.theORIGINALtaxcenter.com wdickson@wdn.com; wdickson@verizon.net Tax Office: 202.362.6200; Cell:(202) 450.8237; Home Office: 202.238.9109
    Saturday, July 23, 2011 3:30 PM

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