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Need Help after installing Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB947864)

    Question

  • Unable to access internet after installing

    Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB947864)

     

    i need to uninstall every time and restart my system to access the internet

     

    Can any one give me the permanent solution for this.

     

     

    Sunday, April 20, 2008 5:32 AM

Answers

  • Go to control panel/ programs/ programs and features/ Installed Updates   and look for ( KB947864) select it and uninstall. Then restart the system.

     You will get the installation file again in windows update as soon you connect to net. You need to uncheck it before you shot down your system every time. If you forget to do so, then need to install again.

     

    Tuesday, April 22, 2008 6:32 AM

All replies

  •  

    I have this problem too. but i dont know how to uninstall , please tell me how i can remove this update from my computer.

    thanks.

    Monday, April 21, 2008 1:01 PM
  • Same here.  I have to uninstall this security update and restart my computer every time I want to use IE7. 

    Tuesday, April 22, 2008 1:20 AM
  • To remove the update from your computer go to the start button and then control panel.  Choose add or remove programs.  In the top left, click on view installed updates.  Uninstall the one called:

     

    Cumulative security update for internet explorer 7 in windows vista kb947864

     

    Hope that helps.

     

    I would also suggest that you go into windows updates and turn off the automatic update downloader and installer so you don't have to repeatedly uninstall this update each time you want to use IE7.

    Tuesday, April 22, 2008 1:28 AM
  • Hi,

     

    You may refer to the following KB article to resolve the issue:

     

    Error message after you install a Windows Internet Explorer 7 update from Windows Update or from Microsoft Update: "Webpage cannot be displayed"

    http://support.microsoft.com/kb/942818/

     

    Hope it helps.

     

    Tuesday, April 22, 2008 6:07 AM
    Moderator
  • Go to control panel/ programs/ programs and features/ Installed Updates   and look for ( KB947864) select it and uninstall. Then restart the system.

     You will get the installation file again in windows update as soon you connect to net. You need to uncheck it before you shot down your system every time. If you forget to do so, then need to install again.

     

    Tuesday, April 22, 2008 6:32 AM
  • I hope this also helps, I've tried uninstalling that update to no avail but finally figured out what was giving me intermittent problems. It's an update meant for people who have problems with disconnections in vista but if you download the update, it will give you that same exact problem lol....

     

    The update is Update for Windows Vista - English (KB937286)

    Download size: 24.0 MB

    You may need to restart your computer for this update to take effect.

    Update type: Optional

    Install this update to copy a local version of key help topics available in the “Online Help” feature of Windows Vista. Customers who enable the Online Help feature of the Windows Vista help system and have a persistent Internet connection do not need this update. This update is useful for customers who are frequently disconnected. After you install this item, you may have to restart your computer.

    More information:
    http://support.microsoft.com/kb/937286

    Help and Support:
    http://support.microsoft.com

    I was golden till I downloaded this on 4/15 because it was only called update for windows vista. Microsoft should have at least made it clear as to what the title was to keep people from downloading this update. I have uninstalled it, checked for updates again, saw the update and hid it for all eternity so that I never accidentally download that bad boy again.

     

    To microsoft or whoever might be in power to do so, please correct this issue with a patch as some people will not be able to figure it out from one reply in a thread. I will make a separate thread with my symptoms and hopefully this will help many.....

    Wednesday, May 07, 2008 12:34 AM
  • Gee, I have the exact opposite problem.  I can't get the stupid update to install but after reading all of the problems with it I don't think I want it.

    Monday, May 12, 2008 4:38 PM
  • also, if you have a router set to the 802.11n draft you might have problems if you have a wep key assigned for security. I removed my wep key, which can be hacked anyway, and my speeds went all the way back up to 13000 kbits/sec.....

     

    I have avg, windows defender, windows firewall, and my router firewall. Which should be enough for me.

    Monday, May 12, 2008 8:17 PM