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BSOD without Sleep

    Question

  • Hello everyone,

    I have been having problems with BSODs for quite a while when I was gaming or making music. It took me quite a while to find out, under which circumstances these BSODS appear and I can't find an explanation for this. These BSODs appear if I have not sent my computer to sleep mode for at least once after a restart. If my computer has been in sleep mode once, BSODs do not appear anymore. In addition I noticed, that performance is lower after getting back from sleep mode.

    Some data:

    Windows 7 x64
    AMD 6000+ X2
    AMD HD3850
    Creative X-Fi Xtreme Music

    System
    - Provider
    [ Name] Microsoft-Windows-WER-SystemErrorReporting
    [ Guid] {ABCE23E7-DE45-4366-8631-84FA6C525952}
    [ EventSourceName] BugCheck
    - EventID 1001
    [ Qualifiers] 16384
    Version 0
    Level 2
    Task 0
    Opcode 0
    Keywords 0x80000000000000
    - TimeCreated
    [ SystemTime] 2012-03-20T06:03:43.000000000Z
    EventRecordID 25297
    Correlation
    - Execution
    [ ProcessID] 0
    [ ThreadID] 0
    Channel System
    Compute
    Security
    - EventData
    param1 0x0000000a (0xfffff80002644e87, 0x0000000000000002, 0x0000000000000001, 0xfffff80002cc7a46)
    param2 C:\Windows\MEMORY.DMP
    param3 032012-23618-01

    Best Regards

    Tuesday, March 20, 2012 7:09 AM

Answers

  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffffffff5090f0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8000320ceea, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)

    Debugging Details:
    ------------------


    Could not read faulting driver name

    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec8100
     ffffffffff5090f0

    FAULTING_IP:
    hal!HalpHpetQueryCount+1c
    fffff800`0320ceea 448b80f0000000  mov     r8d,dword ptr [rax+0F0h]

    MM_INTERNAL_CODE:  2

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0x50

    PROCESS_NAME:  System

    CURRENT_IRQL:  0

    TRAP_FRAME:  fffff80000b9cad0 -- (.trap 0xfffff80000b9cad0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffffffff509000 rbx=0000000000000000 rcx=0000000580000016
    rdx=0000000000bf3621 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8000320ceea rsp=fffff80000b9cc68 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000da7a64 r10=00000000000507ac
    r11=fffff80002e0be00 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    hal!HalpHpetQueryCount+0x1c:
    fffff800`0320ceea 448b80f0000000  mov     r8d,dword ptr [rax+0F0h] ds:e580:ffffffff`ff5090f0=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff80002c41c50 to fffff80002c96d40

    STACK_TEXT:  
    fffff800`00b9c968 fffff800`02c41c50 : 00000000`00000050 ffffffff`ff5090f0 00000000`00000000 fffff800`00b9cad0 : nt!KeBugCheckEx
    fffff800`00b9c970 fffff800`02c94e6e : 00000000`00000000 ffffffff`ff5090f0 fffff800`03232400 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x43d76
    fffff800`00b9cad0 fffff800`0320ceea : fffff800`03211768 00000005`80000016 00000000`00000246 fffff800`00b9cc98 : nt!KiPageFault+0x16e
    fffff800`00b9cc68 fffff800`03211768 : 00000005`80000016 00000000`00000246 fffff800`00b9cc98 00000000`00000018 : hal!HalpHpetQueryCount+0x1c
    fffff800`00b9cc70 fffff800`02c9f996 : 00000000`ffffffed 00000000`00000000 fffff800`02e19cc0 00000000`00000001 : hal!KeQueryPerformanceCounter+0x74
    fffff800`00b9cca0 fffff800`02c8ea3c : fffff800`02e0be80 fffff800`00000000 00000000`00000000 fffff880`03f7952c : nt!PoIdle+0x5a7
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x2c


    STACK_COMMAND:  kb

    FOLLOWUP_IP:
    nt! ?? ::FNODOBFM::`string'+43d76
    fffff800`02c41c50 cc              int     3

    SYMBOL_STACK_INDEX:  1

    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+43d76

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME:  ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2

    FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+43d76

    BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+43d76

    Followup: MachineOwner
    ---------

    ---------------------------------------------------------------------------

    Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023%28v=vs.85%29.aspx

    Please start by that:

    • Udpate all possible drivers
    • Uninstall all unused programs
    • Perform a cleanup boot: http://support.microsoft.com/kb/929135
    • Disable all security softwares that you have
    • Run chkdsk /r /f and sfc /scannow
    • Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support.

    Once done, check results. If this does not help then please upload new dump files.

    You can also contact Microsoft CSS for assistance.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Wednesday, March 21, 2012 1:10 PM

All replies

  • Bug Check Code 0xA: http://msdn.microsoft.com/en-us/library/windows/hardware/ff560129%28v=vs.85%29.aspx

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.

    You can also contact Microsoft CSS for assistance.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Tuesday, March 20, 2012 10:24 AM
  • Hello,

    thanks for your reply. Here are the last three minidumps:
    https://profile.live.com/P.mvc#!https://skydrive.live.com/?cid=15c85fb68558e52b!cid=15C85FB68558E52B&id=15C85FB68558E52B!107

    Greetings



    Tuesday, March 20, 2012 6:09 PM
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: ffffffffff5090f0, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff8000320ceea, If non-zero, the instruction address which referenced the bad memory
        address.
    Arg4: 0000000000000002, (reserved)

    Debugging Details:
    ------------------


    Could not read faulting driver name

    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002ec8100
     ffffffffff5090f0

    FAULTING_IP:
    hal!HalpHpetQueryCount+1c
    fffff800`0320ceea 448b80f0000000  mov     r8d,dword ptr [rax+0F0h]

    MM_INTERNAL_CODE:  2

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

    BUGCHECK_STR:  0x50

    PROCESS_NAME:  System

    CURRENT_IRQL:  0

    TRAP_FRAME:  fffff80000b9cad0 -- (.trap 0xfffff80000b9cad0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=ffffffffff509000 rbx=0000000000000000 rcx=0000000580000016
    rdx=0000000000bf3621 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff8000320ceea rsp=fffff80000b9cc68 rbp=0000000000000000
     r8=0000000000000000  r9=0000000000da7a64 r10=00000000000507ac
    r11=fffff80002e0be00 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    hal!HalpHpetQueryCount+0x1c:
    fffff800`0320ceea 448b80f0000000  mov     r8d,dword ptr [rax+0F0h] ds:e580:ffffffff`ff5090f0=????????
    Resetting default scope

    LAST_CONTROL_TRANSFER:  from fffff80002c41c50 to fffff80002c96d40

    STACK_TEXT:  
    fffff800`00b9c968 fffff800`02c41c50 : 00000000`00000050 ffffffff`ff5090f0 00000000`00000000 fffff800`00b9cad0 : nt!KeBugCheckEx
    fffff800`00b9c970 fffff800`02c94e6e : 00000000`00000000 ffffffff`ff5090f0 fffff800`03232400 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x43d76
    fffff800`00b9cad0 fffff800`0320ceea : fffff800`03211768 00000005`80000016 00000000`00000246 fffff800`00b9cc98 : nt!KiPageFault+0x16e
    fffff800`00b9cc68 fffff800`03211768 : 00000005`80000016 00000000`00000246 fffff800`00b9cc98 00000000`00000018 : hal!HalpHpetQueryCount+0x1c
    fffff800`00b9cc70 fffff800`02c9f996 : 00000000`ffffffed 00000000`00000000 fffff800`02e19cc0 00000000`00000001 : hal!KeQueryPerformanceCounter+0x74
    fffff800`00b9cca0 fffff800`02c8ea3c : fffff800`02e0be80 fffff800`00000000 00000000`00000000 fffff880`03f7952c : nt!PoIdle+0x5a7
    fffff800`00b9cd80 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cd40 00000000`00000000 : nt!KiIdleLoop+0x2c


    STACK_COMMAND:  kb

    FOLLOWUP_IP:
    nt! ?? ::FNODOBFM::`string'+43d76
    fffff800`02c41c50 cc              int     3

    SYMBOL_STACK_INDEX:  1

    SYMBOL_NAME:  nt! ?? ::FNODOBFM::`string'+43d76

    FOLLOWUP_NAME:  MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME:  ntkrnlmp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP:  4ec79dd2

    FAILURE_BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+43d76

    BUCKET_ID:  X64_0x50_nt!_??_::FNODOBFM::_string_+43d76

    Followup: MachineOwner
    ---------

    ---------------------------------------------------------------------------

    Bug Check Code 0x50: http://msdn.microsoft.com/en-us/library/windows/hardware/ff559023%28v=vs.85%29.aspx

    Please start by that:

    • Udpate all possible drivers
    • Uninstall all unused programs
    • Perform a cleanup boot: http://support.microsoft.com/kb/929135
    • Disable all security softwares that you have
    • Run chkdsk /r /f and sfc /scannow
    • Run memtest86+ to check if all is okay with your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support.

    Once done, check results. If this does not help then please upload new dump files.

    You can also contact Microsoft CSS for assistance.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Wednesday, March 21, 2012 1:10 PM
  • I give up, I almost tried everything. I'll just buy a new machine.

    Wednesday, March 21, 2012 4:21 PM
  • I give up, I almost tried everything. I'll just buy a new machine.

    Have you tried what I mentioned?

    If you suspect hardware failures then it will be better to contact your manufacturer Technical Support for hardware diagnosis.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Wednesday, March 21, 2012 6:55 PM