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0x8007045d

    Question

  • I am having stress last couple days to fix my toshiba satellite laptop. 1st didn't boot from hard disk and came up following error 0x8007045d and i opened laptop and unplugged all hardware + jumper or battery on motherboard. Installed again all hardware on system and tried to boot same error again 0x8007045d. I deleted partition and created new partition on hard disk. trying to install windows vista home edition, same error again 0x8007045d. I get crazy last couple day and please need your help guys.Thank you
    Monday, April 13, 2009 4:50 AM

Answers

  • Hello

     

    First please confirm that all your hardware devices are compatible with Windows Vista, perform a search on http://www.microsoft.com/windows/compatibility/ or install Windows XP first and run Windows Vista Upgrade Advisor http://www.microsoft.com/windows/windows-vista/get/upgrade-advisor.aspx

     

    Since you have already formatted the disk and reinstall the Vista OS with no success, I suspect that issue might be caused by the corruption of the Windows Setup CD and you may refer to the following information to replace your CD or DVD.

     

    If you received your original system product from the manufacturer of your computer, please contact your Original Equipment Manufacturer (OEM) for replacement disks and manuals.

     

    If you bought the program in the last 30 days, you may be able to replace the CD or the DVD at the store where you bought it. Contact the store where you bought the CD or the DVD to find out whether the store has a replacement policy.

     

    Alternatively, you may have the option to contact Microsoft to obtain a replacement CD or DVD.

     

    Customers in the U.S. can contact the Microsoft Order Desk Monday through Friday, 5:00 AM to 7:00 PM Pacific Time at the following telephone number:

    (800) 360-7561

    Customers in Canada can contact the Canadian Order Desk Monday through Friday, 5:00 AM to 7:00 PM Pacific Time at the following number:

    (800) 933-4750

    If you are outside the United States and Canada, contact the Microsoft subsidiary for your area. To locate your subsidiary, visit the following Microsoft World Wide Offices Web page:

    http://www.microsoft.com/worldwide/

     

    Good Luck

    Andy

    • Marked as answer by Andy Song Tuesday, April 21, 2009 10:27 AM
    Tuesday, April 14, 2009 9:50 AM

All replies

  • Hello

     

    First please confirm that all your hardware devices are compatible with Windows Vista, perform a search on http://www.microsoft.com/windows/compatibility/ or install Windows XP first and run Windows Vista Upgrade Advisor http://www.microsoft.com/windows/windows-vista/get/upgrade-advisor.aspx

     

    Since you have already formatted the disk and reinstall the Vista OS with no success, I suspect that issue might be caused by the corruption of the Windows Setup CD and you may refer to the following information to replace your CD or DVD.

     

    If you received your original system product from the manufacturer of your computer, please contact your Original Equipment Manufacturer (OEM) for replacement disks and manuals.

     

    If you bought the program in the last 30 days, you may be able to replace the CD or the DVD at the store where you bought it. Contact the store where you bought the CD or the DVD to find out whether the store has a replacement policy.

     

    Alternatively, you may have the option to contact Microsoft to obtain a replacement CD or DVD.

     

    Customers in the U.S. can contact the Microsoft Order Desk Monday through Friday, 5:00 AM to 7:00 PM Pacific Time at the following telephone number:

    (800) 360-7561

    Customers in Canada can contact the Canadian Order Desk Monday through Friday, 5:00 AM to 7:00 PM Pacific Time at the following number:

    (800) 933-4750

    If you are outside the United States and Canada, contact the Microsoft subsidiary for your area. To locate your subsidiary, visit the following Microsoft World Wide Offices Web page:

    http://www.microsoft.com/worldwide/

     

    Good Luck

    Andy

    • Marked as answer by Andy Song Tuesday, April 21, 2009 10:27 AM
    Tuesday, April 14, 2009 9:50 AM
  • More information would help. Did you successfully install Vista and on first boot you are getting this error? Or, are you trying to upgrade to Vista from XP and getting this error during the extract process on the install? The former, follow Andy's suggestion. The latter, you could use Ahmed's suggestion here http://social.technet.microsoft.com/forums/en-US/itprovistasetup/thread/380d7308-64c8-471f-a9ff-52901f840f17/

    Tuesday, April 14, 2009 5:53 PM
  • Thanks guys for your advice, I tride but didin't work any of that informations. I replaced my hard drive with new hard drive its working now with new Vista instellations. Wooowww what a hard job was that. Its ok now :-)
    Anyway thank you guys
    Monday, April 27, 2009 9:30 AM