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WMP crashes as soon as I try to Play a song

    Question

  • Problem signature:
      Problem Event Name: APPCRASH
      Application Name: wmplayer.exe
      Application Version: 11.0.6002.18111
      Application Timestamp: 4aa91411
      Fault Module Name: kernel32.dll
      Fault Module Version: 6.0.6002.18005
      Fault Module Timestamp: 49e037dd
      Exception Code: c06d007f
      Exception Offset: 0003fbae
      OS Version: 6.0.6002.2.2.0.256.1
      Locale ID: 1033
      Additional Information 1: 4db9
      Additional Information 2: c0c98d88f71d9026dad4230e2419ba00
      Additional Information 3: 8e36
      Additional Information 4: c68c4e47d47ec65d79c82abe6a0e2da6
    Thursday, August 26, 2010 7:40 PM

All replies

  • Aly,

    have you tried to go to Control Panel, Programs and Features, Windows Features, and uncheck the Windows Media Player option.  When you click OK it will uninstall it.  Then reboot and repeat the process only check the box this time to reinstall it.  That should solve the issue.

     

    Ken

    http://www.kmbl.us

     


    Ken F
    Monday, September 26, 2011 5:23 PM