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I can't click anything on my desktop

    Question

  • I have a new HP laptop with Windows 7. After a little while of working I find that I can't click anything on my desktop any more. I have to go to Start-Computer-desktop in order to activate anything that is on my desktop. I am not sure what caused it but when I just start my computer I can click the icons on my desktop normally. It stops allowing me to click on icons after I am on my computer for a short time. Is there a fix out there that I should know about?
    Tuesday, August 07, 2012 8:24 AM

Answers

  • Hi,

    Do you make any changes in you computer before this issue happened? In genera, you can try my following suggestions:

    Hit ctrl+shift+escape to open Task Manager. On the processes tab, locate

    explorer.exe and select it, then click 'end process'. This should clear the

    desktop save the background. Now move to the applications tab and click on

    'new task'. Type in explorer.exe and click ok to reload the desktop. Try

    clicking on some icons, does it work now? If not, please download MSE to scan your system. I suppose this issue may be due to virus.

    Also you can try the Clean boot to check if the problem persist.

    Hopes it can help you.

    Best Regards.

    Wednesday, August 08, 2012 11:41 AM
    Moderator

All replies

  • Hi,

    Do you make any changes in you computer before this issue happened? In genera, you can try my following suggestions:

    Hit ctrl+shift+escape to open Task Manager. On the processes tab, locate

    explorer.exe and select it, then click 'end process'. This should clear the

    desktop save the background. Now move to the applications tab and click on

    'new task'. Type in explorer.exe and click ok to reload the desktop. Try

    clicking on some icons, does it work now? If not, please download MSE to scan your system. I suppose this issue may be due to virus.

    Also you can try the Clean boot to check if the problem persist.

    Hopes it can help you.

    Best Regards.

    Wednesday, August 08, 2012 11:41 AM
    Moderator
  • Thank you soooooo much, I had the same problem and you're suggestion worked in an instant!

    Monday, October 28, 2013 7:19 PM
  • I agree- this technique is the BEST. It works first time garunteed
    Thursday, December 12, 2013 8:22 PM
  • Ending the process and restarting it like you said worked perfectly for me. Thanks!
    Friday, December 20, 2013 9:10 PM