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VL Product key not working with SP3 integrated

    Question

  • Hi,

    I have just integrated SP3 RC into a copy of an already existing installation share for Windows XP SP2 with an unattended .sif install file with a proper product key, but have now found that this key that has worked for ages is not recognised anymore when SP3 is integrated.

    If I go back to the normal SP3 installation, then everything is working as it should,

    Any ideas..?

    Regards,
    Jim
    Tuesday, December 25, 2007 1:31 PM

Answers

  • John,

     

    Can you please share your contact email? We would like to talk to you more about the issue.

     

    Thanks

    Shashank

     

    Thursday, December 27, 2007 8:56 AM

All replies

  • Can you check the installation media for VL compatibility?

     

     War59312 wrote:
    Look I was not trying to accuse you, just came accross that way, sorry. Forgive me...

    Anyhow, if you run setup from windows you shoud see this screen where you enter the product key:

    http://img212.imageshack.us/img212/9591/productkeyxs6.png

    Notice it says "Volume License product key" . So does your still say that? If not then yes some how it got switched to a different distro some how.

    Also, open SETUPP.INI within the I386 folder and see if the the third line "Pid=" ends with 270. That tells setup it is a VL copy.

    For info sake:

    Retail = 335
    Volume License = 270
    OEM = OEM

     

    Wednesday, December 26, 2007 10:37 AM

  • We've got the same issue -- as have many others throughout the XP SP3 beta period.

    I haven't seen a clear statement from Microsoft as to what the problem is and when they plan to fix it. I had hoped that this would have been taken care of by the time the beta went public, but apparently not.

    It would be helpful if someone from MS would state definitively what the policy or process will be with regards to the installation of SP3 integrated into volume license media. As it is, we're simply not able to test XP SP3 using any of our standard deployment processes. It's unfortunate.

    John.
    Wednesday, December 26, 2007 9:03 PM
  • John,

     

    Can you please share your contact email? We would like to talk to you more about the issue.

     

    Thanks

    Shashank

     

    Thursday, December 27, 2007 8:56 AM

  • Shashank:

    You can contact us via our TAM, Ethan Lydon.

    Thanks.

    John.
    Thursday, December 27, 2007 3:25 PM
  •  

    Hi,

     

    For all those who have noticed an issue with VLK keys failing post integration of SP3, please check the build version that was integrated.

    We should be using the RC1 build (3264).

    To check the build version, pleasefollow the following steps:

    1. Obtain the update exe (windowsxp-kb936929-sp3-x86-xxx.exe)

    2. Execute windowsxp-kb936929-sp3-x86-xxx.exe /x

    3. Point it to a path with suitable disk space (approximately 400MB)

    4. Navigate to the path provided in step 3 and locate the file "autochk.exe" in the i386 folder.

    5. Determine the file version of autochk.exe (right click --> properties --> version).

    6. The last four digit number in the version tell us about the build

     

    Do let us know, if you notice the issue after integrating build 3264 of XP SP3.

     

    Thanks

    Shashank

     

    Tuesday, January 08, 2008 10:26 AM
  • Hi,

     

    I have this issue with a setup CD built using nLite 1.4.1. The check on autochk.exe gives version number 5.1.2600.3264, so the build is correct...

     

    Any ideas?

     

    Thanks

     

    H63

     

     

    Saturday, January 12, 2008 12:20 PM
  • Nlite is not a supported mechanism for creating integrated images.

    Please try with the method illustrated in http://support.microsoft.com/default.aspx/kb/900871 

     

    Thanks

    Shashank

     

     

    Monday, January 14, 2008 7:41 AM
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