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Where can I find the Mass Storage Controller driver? Using Windows 7 on Acer Aspire 5070

    Question

  • Hello,
    I upgraded to windows 7. I have an Acer 5070 32-bit. Everything works well except for 2 devices without drivers. The yellow exclamation point shows in the Device Manager list. These is the info from the Device Manager:

    1) Mass Storage Controller - driver missing.
    Location: PCI bus 10, device 9, function 2.
    Device status: The drivers for this device are not installed. (Code 28)

    2) Unknown device
    Location: Location 1 (Internal High Definition Audio Bus)
    Device status: The drivers for this device are not installed. (Code 28)
    Property: Hardware Ids
    Value: HDAUDIO\FUNC_02&VEN_11C1&DEV_1040&SUBSYS_10250110&REV_1002
              HDAUDIO\FUNC_02&VEN_11C1&DEV_1040&SUBSYS_10250110

    BTW, Acer does not offer any support to upgrade an Acer Aspire 5070 to Windows 7. I did it and my laptop works beautifully, it's better than ever, it's more like I gained a new computer. I am not a techie and have no clue what the missing drivers are or where to find them. I run Drivereasy to help with the drivers after I installed Windows 7 and it worked for everything except those 2 drivers.

    Thanks a lot for the help.

    Sunday, March 07, 2010 3:01 AM

Answers

  • Hi,

    try install drivers for Windows Vista. I think, that Mass Storage Controller is Card reader...

    Second device is Audio (or audio working?). If work´s, than it is SPDIF, but I think, that you will not use it..;)
    • Marked as answer by Vivian Xing Monday, March 15, 2010 6:38 AM
    Sunday, March 07, 2010 4:04 PM
  • The second device should be an audio component. I did not find model 5070 on acer website. If the Vista driver for this model is available, try downloading and instaling it. You can also try installing it manually:

    1. In Device Manager in the search bar and press Enter. Click Continue if necessary.
    2. Right click on the device and click Update Driver Software…
    3. Select the " Browse my computer for driver software".
    4. Check "Include subfolder" box, and click Browse…
    5. Browse to the folder where you saved the downloaded driver, and click OK.
    6. Click Next.

    You can also try reinstalling the sound card driver as below:

    Reinstall driver
    ==============
    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Search box and press Enter.
    2. Double click to expand "Sound, video and game controllers".
    3. Right click your sound card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer

    If it does not work, it seems that there is no built-in driver for this audio component. If system sound is working OK, let it in this way.



    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Monday, March 15, 2010 6:38 AM
    Friday, March 12, 2010 4:28 AM
  • Hi Vivian,
    It turned out to be the modem's driver.
    Thanks for the help =)

    • Marked as answer by Vivian Xing Monday, March 15, 2010 6:38 AM
    Monday, March 15, 2010 3:50 AM

All replies

  • Hi,

    try install drivers for Windows Vista. I think, that Mass Storage Controller is Card reader...

    Second device is Audio (or audio working?). If work´s, than it is SPDIF, but I think, that you will not use it..;)
    • Marked as answer by Vivian Xing Monday, March 15, 2010 6:38 AM
    Sunday, March 07, 2010 4:04 PM
  • Thanks a lot. That took care of one driver.

    What is SPDIF?  The audio is working. I still have the unknown device showing the yellow triangle with the exclamation mark.
    Friday, March 12, 2010 3:20 AM
  • The second device should be an audio component. I did not find model 5070 on acer website. If the Vista driver for this model is available, try downloading and instaling it. You can also try installing it manually:

    1. In Device Manager in the search bar and press Enter. Click Continue if necessary.
    2. Right click on the device and click Update Driver Software…
    3. Select the " Browse my computer for driver software".
    4. Check "Include subfolder" box, and click Browse…
    5. Browse to the folder where you saved the downloaded driver, and click OK.
    6. Click Next.

    You can also try reinstalling the sound card driver as below:

    Reinstall driver
    ==============
    1. Click the Start Button, type "devmgmt.msc" (without quotation marks) in the Start Search box and press Enter.
    2. Double click to expand "Sound, video and game controllers".
    3. Right click your sound card and click Uninstall.
    4. Check "Delete driver software for this device" check box, click OK.
    5. Restart the computer

    If it does not work, it seems that there is no built-in driver for this audio component. If system sound is working OK, let it in this way.



    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Monday, March 15, 2010 6:38 AM
    Friday, March 12, 2010 4:28 AM
  • Hi,

    SPDIF is digital Audio Output
    Friday, March 12, 2010 7:19 AM
  • Hi Vivian,
    It turned out to be the modem's driver.
    Thanks for the help =)

    • Marked as answer by Vivian Xing Monday, March 15, 2010 6:38 AM
    Monday, March 15, 2010 3:50 AM
  • You are welcom :)


    Vivian Xing - MSFT
    Monday, March 15, 2010 6:42 AM
  • Go to :  www.download.com

    Then : Write :

    Texas Instrument PCI-8x12/7x12/6x12 CardBus Controller

    It will work after you download it. 

     

    Sunday, August 07, 2011 10:06 PM