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Frequent BSOD's

    Pregunta

  • Hey,

    I keep having Bsod's pretty often after dell replaced my hard drive due to a failure. 
    Can anyone help me diagnose this?

    I' have  the minidump file from the latest one. Cant figure out how to upload it here though :P

    Any help will be greatly appreciated.
    Thanks.

    martes, 28 de febrero de 2012 16:22

Todas las respuestas

  • okay
    had one with driver irql less than or not equal
    and another with system service exception

    thanks :)
    martes, 28 de febrero de 2012 21:27
  •  

    Hi,

    You can upload the dump file, it will help us to analyze the reason of BSOD:

    1. Click “Start”, type “%SystemRoot%\Minidump" (without quotation marks) in “Search” bar and press “Enter”.

    2. Go to your Desktop, right-click on it and create a new folder named "Dump".

    3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.

    4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".

    5. Upload to SkyDrive.

    Furthermore, you can contact contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently.

    Microsoft Customer Support Service (CSS)

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    jueves, 01 de marzo de 2012 6:25
    Moderador
  • Hello,

    Please use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.

    If you want to debug dump files by yourself, refer to that: http://support.microsoft.com/kb/315263

    You can also contact Microsoft CSS for assistance.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

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    sábado, 03 de marzo de 2012 13:35