Hi sorry if this is a repeat just that I am no pc wiz or anything and I need things explaining quite simply, so I can check whats wrong step by step
Recently changed broadband provider and they gave us a new router / modem all in one, we connect one laptop directly via cable and everything else uses wireless usually only my mobile (andriod phone) and then my other laptop.
My laptop connected initially no problems now I am having problems - don't know how to delete the wifi id or anything, done the network diagnostics and says its the router, well it can't be if my phone connects fine, where do I start ???? Thanks and desparate
as hate having to connect via cable as it means running wires all round the house just to go on the internet, plus I don't have any problems else where connecting to the internet just this new one.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.